Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I bought an unspecified mystery box. It contained men’s leisure and sports shirts. Absolutely of no use to me a 79 yr old woman. I have no family or male friends. This means I will be donating th... Ver más

Valorada con 5 estrellas sobre 5

Ordered a mystery football shirt box and I’m really happy with it. Communication was great from the start and delivery was nice and quick. My nephew loves the surprise factor — he gets so excited open... Ver más

Valorada con 5 estrellas sobre 5

Superb customer service. I ordered for Christmas and hadn't realised I could select no Premier League teams so we received 3 Premier league team tops that my daughter doesn't support so wouldn't wear.... Ver más

Valorada con 5 estrellas sobre 5

I ordered some boxes for my Son to put away for Christmas. I was uncertain around the mystery kit, and did leave a note not to include UK teams unless the team my son supports. Not only was this not... Ver más

Información sobre la empresa

  1. Tienda de deportes
  2. Tienda de ropa

Escrito por la empresa

Mystery Boxd is an online retailer specialising in unique mystery boxes across many sectors offering customers a chance to shop mystery items at a fraction of the retail price. We are a non-manufacturing retailer working with big and small brands to help prevent stock from going into landfill or being destroyed.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

774 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 77% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service

Great service! Kind and responsive team behind the product. My boys loved their football shirts. Great birthday presents for 12 year old football fans. Will definitely use again for gifts. Lovely quality.

5 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic really happy with this…

Fantastic really happy with this company’s communication after I made a mistake on my order. Very rare to get such a speedy and helpful response. Really looking forward to receiving the retro shirt for my sons 12th birthday

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a mystery box for my son

Ordered a mystery box for my son, I made an error in sizing and this was sorted for me extremely quickly and a new shirt received within a few days. Communication was super quick. Would definitely recommend

24 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great experience

Stumbled across this website & ordered for my 8 year old grandson, arrived quickly, great packaging. Grandson was so excited & over the moon with his shirt. Would definitely recommend not just for children but adults too. A great experience.

10 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company to deal with

Excellent company to deal with. Fast delivery and boxes always have great products and in line with my requests. I’ve ordered a few times now and never been disappointed.

29 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 business

Great business, great idea, quick delivery, listens to requests and good price.

13 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great bundle for any football fan

I ordered a shirt , training top and 4 football programmes. Great price and delivery was tracked and I was updated throughout. My son is happy with all of the items , particularly one of the local teams programmes as he is actually in the programme when he was a toddler over 20 years ago !
Would recommend this company

19 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great returns experience

After receiving a shirt that my son already had, I emailed to do an exchange. Anita asked what shirts my son had got so that they could make sure we'd get something different. I sent my tracking number for return and my new shirt arrived the next day. Fast delivery and great service.

16 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from team Boxd!

Great service from team Boxd!
Fast and effective responses to emails as well a supportive response to my query. Such a great company and great items 👍

17 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never again

This company is atrocious.

Ordered 2 shirts. They came. We were pleased with them but they didn't fit so asked if we could exchange them for exactly the same shirt but next the size up.

The response I got said absolutely no problem. They had both shirts in stock the next size up. The new shirts arrived. I went from a purple shirt to a long sleeved yellow goalkeeper shirt. Then I went from a green shirt to an orange shirt. I'm not sure how they managed to think those shirts were the same.

There is absolutely nothing on their website or on their socials that indicates you could receive a long sleeved goalkeeper shirt. Every single video and photo posted is short sleeved.

They then blamed it on a new member of staff called Alex. This company need to stop using AI to reply to emails. They clearly do not know how to use AI and have done nothing but mess me about.

0% chance I'll be using or recommending this company to anyone.

22 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

FF Premier League winner

I won the FF premier league competition and the team have sent over the prize :) great company, and speed off delivery is amazing

My son is buzzing with the shirts and boxes

14 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst treatment

Shocking service,ordered four shirts, no contact from them,blamed warehouse problem,gave it a few days still no shirts,eventually after nearly two weeks,I asked for my money back

22 de agosto de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más