I had seen and tried this massage chair at a friend's house. Although it was well priced, I ordered one. It arrived earlier than anticipated, delivered by an efficient and polite team. Unfortunately i... Ver más
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Consulta las opiniones de los clientes
Great massage chairs. We initially wanted to buy a weyron chair but Naipo is far superior - especially in terms of price. We were worried a little as another profile on trustpilot has bad reviews - it... Ver más
La empresa ha respondido
I wrote a review about my massage chair was broken within a year on Aug 2023,you can see my back my review.Then a customer service sent me back an email on Nov 2023 and said they can’t fix and can rep... Ver más
by far the best brand for massage chairs. ive first experienced them in germany where theyre wildly popular and used by universities. only their initial logistics partner in the uk was bad. the produc... Ver más
Información sobre la empresa
- Tienda de insumos para masajes
- Tienda de electrodomésticos
- Proveedor de equipamiento eléctrico
- Proveedor de equipamiento médico
- Programa de bienestar
Escrito por la empresa
Welcome to the Trustpilot page for NAIPO UK, your trusted destination for superior massage and wellness solutions! NAIPO is an award-winning brand specialising in innovative health and wellness products, including our highly acclaimed massage chairs. With more than 20 locations across Europe and the UK, we are committed to enhancing your wellbeing through affordable, high-quality relaxation and comfort solutions. As a leader in the UK wellness industry, we offer a diverse portfolio of products. Our range includes not just state-of-the-art massage chairs but also handheld massagers, foot massagers, and a wealth of other products designed to help you relax and rejuvenate. Our commitment to quality, innovation, and customer satisfaction is second to none, and this has been recognised through the various awards we've been honoured to receive. Our direct shipping from within the UK ensures speedy delivery and impeccable customer service. At NAIPO UK, we appreciate and value the trust our customers place in us. We're dedicated to fostering open and transparent communication through this Trustpilot page. We highly value your feedback and use it to continually refine our products and services to offer an ever-improving customer experience. Our responsive customer service team is always ready to resolve any issues or answer any questions you might have. We strive to ensure your experience with NAIPO UK is exceptional from start to finish. If you've had an experience with NAIPO UK, we welcome you to leave a review. Sharing your experience will help others learn more about our commitment to quality and service. Thank you for choosing NAIPO, where we are not just promoting products, but a healthier, more relaxed lifestyle. Stay relaxed and revitalised with NAIPO UK! Best Wishes, The NAIPO Team
Información de contacto
Alemania
- naipo.co.uk
4,0
Muy bueno
42 opiniones
Invita a los clientes a opinar
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this is a scam
this is a scam. I still haven't received the massage chair I ordered in April. They don't answer anything.
Answer for you: I wrote to this exact email address. If you have answered it, it will no longer be in the spam folder.But you not answer back. I have not received the product until today.
3 de julio de 2023
Respuesta de NAIPO.co.uk
Dear Customer,
We sincerely regret any distress caused by your experience, and it is far from our intention to provide anything less than satisfactory service. We take all feedback seriously and strive to make every interaction with our customers as positive as possible.
We have indeed made multiple attempts to contact you regarding your order. However, according to our records, the massage chair you ordered in April was delivered, as indicated by the tracking information. There may be a misunderstanding or miscommunication, and we would genuinely like to help resolve this matter.
We kindly ask that you check your email, including any spam or junk folders, for our attempts at correspondence. We're eager to discuss this further and find a resolution that ensures your satisfaction.
Please don't hesitate to reach out to us directly at our email: support-en@mustbuy.eu
We greatly appreciate your patience and understanding, and we look forward to resolving this issue to your satisfaction.
Best regards,
The NAIPO Team
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