I normally have good things to say about this company I love their clothes but I received a dress with a defected zipper and trying to return but no human response or resolve..just the same automated... Ver más
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Consulta las opiniones de los clientes
They are definitely a scam. I also cannot reach anyone via phone. They post a non working number because no one answers. They email me back 4 weeks each time and not refunding my money when the items... Ver más
ABSOLUTELY HORRIBLE!!! The quality is so cheap and super unflattering. I tried returning items that were delivered 1 DAY AGO and said that I couldn’t return them because it’s been “more than 14 days s... Ver más
This brand is really horrible. I can’t even begin to explain. Poor customer service, numbers do not even go through, automated system replies saying some one will reach out within 5-7 business days a... Ver más
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This is my online store
This is my online store. Through this pandemic I’ve order from soooooo many places; Vici, fashion Nova, Shein, Camando, omg and from Good American and NONE of the mentioned was what I thought and wanted it to be. BUT Naked Wardrobe is my number one, I mean, I wouldn’t even need to go to a mall, that’s how much I love each and every selection.
Thank you beautiful ladies!
I'm quite shocked at the reviews on…
I'm quite shocked at the reviews on this label. I bought a one-piece jumpsuit via Macy's and their quality is top-notch. I didn't see any real plus sizes that's why minus 1 star but that could be worked on. I went back to buy some more and they were sold out. I finally went to Macys recently and they were finally restocked. *sigh* but alas I didn't have the funds. :) I would totally support this brand
Horrible quality
Nice style but horrible quality and really expensive. Starts pilling after one wear!
If I could rate zero stars I would
If I could rate zero stars I would. Absolutely horrible customer service, they don’t respond to emails or dms and they do not have an actual phone line to reach someone. Not even worth it to buy something
It’s so sad that so many negative…
It’s so sad that so many negative reviews are left here. I didn’t order anything from them because of the reviews until I bought something that was sold on Depop just to see for myself. The quality is very good double layered so def not see through and the cut is perfect. Will now be buying a lot more. Don’t get put off it isn’t true
Can not get anyone on the phone to talk…
Can not get anyone on the phone to talk about an issues.
Very high prices and shipping for average quality
Very high prices and shipping for clothes that are pretty average. They'll often be falsely advertised and you'll receive something that is a different material than what was displayed in their pictures. The necklines on everything have no seams so they just fall down past your cleavage, if you let them. Sizing is too small and everything feels over-exposing.
Buy else where
They send me the wrong color for an item. Besides paying $58 for leggings I didn’t even receive the correct color. I took pictures and showed them receipts regarding their mistake. Instead if correcting their mistake they just kept saying it was the correct item. The package was never opened so I can show them I wasn’t lying but they didn’t want to correct their mistake. I paid $58 for an item I didn’t want and couldn’t receive a refund or exchange it. If I exchanged it I had to pay for shipping and etc. ridiculous company, awful customer service. Also
Their leggings are see-through, buy else where.
Excellent customer service
Excellent customer service. Love their clothes. Just all around a business that I enjoy shopping with. And let’s be honest, I rarely feel joy when dealing with these companies but Naked Wardrobe has truly changed how I feel!
Cute
Cute! But awful quality. I was out on a date and the body suit tore on me talk about embarrassing. I should have known when the ones at the house that I purchased started ripping when I tried them on… mind you I weigh 105 at best so nothing ever rips on me. Wouldn’t recommend, the quality is just so cheap.
Really wanted to love and support this…
Really wanted to love and support this company, but after a few orders over several years - I strongly advise you look elsewhere for your basics.
The items I ordered a few years ago were of poor fabric quality. They pilled immediately upon wear and haven’t sustained washing and line drying well at all. I’ve since donated a few pieces to goodwill, and never use others.
I decided to give them a try again this year - they’ve gotten their clothes into Nordstrom, and I assumed that meant the quality had increased. I was wrong. I ordered three items and none fit. One of which was a black jumpsuit that was so small (sizing has generally been inconsistent over the years) that i couldn’t pull it past my knees. Imagine my surprise, then, when I attempted to return the item and was told there were deodorant stains on it. I ended up being forced to pay for the item and a restocking fee, and when pressed, they sent a photo with dialed up contrast revealing faint white stains that must have already been there when they shipped the item, or incurred as they unpacked it.
I can’t recommend you spend your hard earned money elsewhere enough.
SOOO CHEAP!!!!
SOOO CHEAP!!!!! don't even bother.
They changed the quality of their items!! I ordered from them in the past and I was IMPRESSED... I was recommending them to everyone. NOW.... mmm
Their snatched collection is made of the worst quality ever. Might as well go to a rainbow... or any hood boutique to get the same thing for less. Just feels sooo stiff and cheap.. Like I burned 80$
I ordered a L ivory blazer and a XL…
I ordered a L ivory blazer and a XL black blazer on 6/20. The Large was too small for my bust and did not have a tag on it. I decided to keep the black XL as it fit. I immediately sent the white blazer back and stating on the return slip the blazer was too small and did not come with a tag. I was denied a refund stating I had worn the item and left its stained?? When I couldn't even put it on. I filed a complaint with the BB. Had I seen the F rating for this company in advance they would've never received a dime of my money. I'd rater sue them just for the principle and put the same blazer on in court just to make a fool of them a prove it by no means fits me.
Wanted to support this business
Clothing is nice. Sizing needs to be updated. Shipping is expensive snd not convenient.
Customer service is atrocious
Customer service is atrocious. I had an inquiry about duty and taxes which I don't have to pay at all but they just ignore ant never replied.
I’m devastated after reading these…
I’m devastated after reading these reviews, I recently ordered a dress on March 15 to take my upcoming graduation pictures and HAVEN’T RECEIVED MY ORDER FROM THEM! It’s been 9 days I’ve been emailing them and NO RESPONSE!! They sent me a tracking number that worked for one day and then all of a sudden STOPPED !! I’m just so upset because if I would’ve read these reviews I WOULD'VE NEVER ORDERED !!!! SCAMMERS!!!
POOR POOR POOR CUSTOMER SERVICE
POOR POOR POOR CUSTOMER SERVICE. I’ll never order anything again especially if I don’t know my exact size because they owe me a refund of $160 for purchasing and returning 3 dresses. I got little to no email responses and it is unacceptable. I wish I had a bigger voice to really let the world know how horrible their customer service is. I literally just want my refund for merchandise I have returned but instead they sent TWO MORE dresses. It’s like they aren’t even reading my emails. I hate this brand and do not recommend it to anyone. Save yourself the trouble.
If you live in Canada do not bother to…
If you live in Canada do not bother to order anything
I ordered two items on January 31st, not only did the price double (due to the currency exchange) but is it now March 2nd and I still have not received my item. I also had to pay taxes and duties on top of the items, and I now have to go into another designated Canada post to pick it up as requested by the "sender" which is Naked Wardrobe. Not worth the hassle.
It’s been more than 3 years I buy from…
It’s been more than 3 years I buy from this amazing shop , excellent soft quality , great customer service and beautiful collection never had any issue with them , will continue buying their collection :)
Mostly Satisfied
I love love love their clothes! Everything hugs my body perfectly! This most recent order though could have been better I bought “The Snatched Romper” in two colors green and brown in a L which I always wear and when I tried them both on they both ripped in the same place right underneath the zipper. Super weird that, that happened.
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