Namco Pools Opiniones 

This is so far the best cover I’ve had , me and wife had it up in bout an hour. I love the straps versus eyelets. Seems sturdy, cover is stretched above the pool water , be exciting to see it thru winter.

I don’t you should charge shipping on orders over $100.00.

It was easy to order online. Now lets see if the order is right when it gets and see how long it takes to get here.

I went to Namco in Peabody MA for a broken pump for my above ground pool. I worked with Jacob C. He went above and beyond to fix the problem. His suggestions and customer service was absolutely the best. It is what customer service should be like.
Thanks
Kevin

Everything went smoothly and it was very easy to purchase the pool and get the package that I wanted. I purchased my pool online and I got the price that fit my budget thank you Namco pools!

Okay. The website worked better on my mobile than computer. Loading took a bit. Description conflicted with other information listed for the product. The talk to a agent tool was helpful.

I accidentally ordered 2 of the same items online. I sent an email and Marc Kagan responded immediately. He refunded me for my extra item right away. Great customer service.

Couldn’t get my discount code to process 😒

i had a coupon for 20 percent off coupon that it did not process

I am pleased to tell you that Marc from Namco went above and beyond to get this issue rectified. I truly appreciate the great customer service and the determination that he had with getting me new cushion covers:)
A follow-up to my previous review

Lovely , very helpful salesperson went way above any effort I expected and found a patio set to match the one I bought in early spring. Super service both times with this young lady. I believe her name is Destiny. I can’t begin to thank her enough! Great store in Poughkeepsie!

Your store would not let me complete an order

Steve was very helpful with ensuring my order was processed correctly.

Ordered pool, received email that only showed order # and invoice # nothing else. Since then no communication-nothing to say working on your order, approximately when we can expect it to ship ect

I will update this with saying Marc from Namco is the absolute best! He contacted me back when he said he would. He did everything he could to make us satisfied and he did. So if his boss can get this I would appreciate it, he deserves accolades for his dedication to the customer!
Thank you Marc, your the best

I am not satisfied, I bought a pool and the engine was very weak and it was not possible to clean the pool, I went to the store 07/27/2022 to complain and they asked to call the custom service, I did not have good service, I explained about the engine and I did not pay attention. I used it 1 time and I'm still paying for the pool without being able to use it in the summer. I would like to be able to change the pool so my son can enjoy the summer,

I want to personally Thank Tony at the Westbrook Maine Store for setting me up with a New Proline 2 Hp Vertical Pump for my. Johnnie Wiesmiller 27 ft Round Pool Which I Purchased in The Same Store 18 years Ago , He is Professional and A Great Person to Deal with ! Thank you Tony!

My husband and I bought a pool at your Albany, Central Ave. location. Michele (spelling?) took such good care of us. She answered all our questions and explained everything with clarity. We could tell that she really cares about her customers and wants them to be satisfied with the product and service. Namco is well represented by Michele.

It was great to find the exact pool liner I needed at half off the price from a local pool store