National Heater Shops Opiniones 

293
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered an ipac 70 air conditioner, got the unit actually earlier than expected, very happy with the service from Chris, thanks again Chris very pleased ⭐⭐⭐⭐⭐

Valorada con 5 estrellas sobre 5

Absolutely brilliant service. I was after a portable air conditioner and after scrolling through google (for too long) and being mislead by other websites, I eventually found NHS who appeared to have... Ver más

Valorada con 5 estrellas sobre 5

The replacement Unico Olympia Splendid air con unit I required was available from stock and at a price that I was extremely happy with. Delivery by Palletforce Ltd - an excellent service from them a... Ver más

Valorada con 1 estrellas sobre 5

Absolutely dreadful service. Made an order with 'rapid delivery' and promised the order within 4 days. Called on day 5 multiple times and again on day 6. No response other than 'we are checking with t... Ver más

Información sobre la empresa

  1. Proveedor de equipos de calefacción
  2. Proveedor de sistemas de aire acondicionado
  3. Proveedor de equipamientos
  4. Proveedor de equipos agrícolas
  5. Fabricante de equipos de ventilación

Escrito por la empresa

We supply a wide range of climate control products for domestic, commercial & industrial use. No matter the season, we offer suitable products to keep your home, office, shop, restaurant or warehouse comfortable. Our range includes electric, gas and diesel powered space heaters, portable air conditioning units, evaporative coolers, industrial fans and dehumidifiers. Our prices are extremely competitive and we deliver nationwide.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

293 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 47% de las opiniones negativas

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4,0

Todas las opiniones

(293)

75 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Heater purchase

I recently bought a few small retail heaters for some site cabins, and I couldn't be happier with my purchase! They worked perfectly for what I needed. The ordering process was straightforward and hassle-free, which made everything even better. Plus, I was thrilled to find a discount available! Highly recommend!

5 de diciembre de 2024
Opinión espontánea
Logotipo de National Heater Shops

Respuesta de National Heater Shops

We're thrilled to hear that you're happy with your purchase! We truly appreciate satisfied customers and that they find ordering with us smooth. Our team is passionate about all things HVAC, so please don't hesitate to reach out if you need any assistance in the future. Many thanks once again Stephen.

Valorada con 1 estrellas sobre 5

Why these guys are spamming?

Why these guys are spamming?

We never signed up for their service, and have NOTHING to do with their niche. They seem established, so why they are mass spamming? "The only website you need to purchase leading brands for heating, ventilation, air conditioning and moisture control."

reply from them with: Our database is based on customer opt-ins." That's untrue! Exactly what time, where and when we signed up to your service? GDPR and the ICO are going to have a field day.

7 de noviembre de 2024
Opinión espontánea
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Respuesta de National Heater Shops

We apologise for reaching out when you are not interested in our product range. Our database is based on customer opt-ins. If you'd like to unsubscribe, please click the link at the bottom of our email or contact us with your email address, and we’ll promptly ensure you don’t receive any further communications from us.

Valorada con 5 estrellas sobre 5

Bought a heater recently

Bought a heater recently, fast quick efficient service. Highly recommended.

23 de septiembre de 2024
Opinión espontánea
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Respuesta de National Heater Shops

Hi Anita. We're so glad to hear this! We look forward to having you shop with us again soon.

Valorada con 5 estrellas sobre 5

Refurbished cabinet heater

I recently cought a Ecor proDH2500 dehumidifier from National Heater Shops and had excellent service. I needed a heater for my workshop so naturally went back to them. I got a refurbished Arcotherm Cabinet heater with 38% off with all the flue kit. When it arrived ther were a few cosmetic marks. As it is going in an ouside storeroom who cares. I saved a load. They a a great company to deal with - highly recommend

26 de septiembre de 2024
Opinión espontánea
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Respuesta de National Heater Shops

Hi Simon. Thank you so much for your review! We're thrilled to hear that you saved a lot on the refurbished cabinet. As you mentioned, if it's going in a storeroom, why not save some money? We're dedicated to helping our customers find great deals, so be sure to keep an eye on our site. We hope to see you again soon!

Valorada con 5 estrellas sobre 5

Prompt, professional service, fast delivery

Excellent service. Purchased my Sealey SDH102 dehumidifier with a bargain 30% off. Website easy to use, item was dispatched really quickly and very pleased with it when it came.

10 de septiembre de 2024
Opinión espontánea
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Respuesta de National Heater Shops

We are really pleased you are happy with your purchase. Thank you for taking the time to comment.

Valorada con 1 estrellas sobre 5

Only half of the goods delivered ,I …

Only half of the goods delivered ,I tried to contact the company on several occasions and the phone was put down on me every time . Emailing doesn't produce answers either . Total cowboy outfit, do not use. I had to use chargeback to get our money back .

20 de agosto de 2024
Opinión espontánea
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Respuesta de National Heater Shops

We sincerely apologise for the inconvenience caused with your recent order. After reviewing the situation with our team, we’ve confirmed that this was an error on our part. The heater you ordered was out of stock, and we mistakenly shipped only the ducting.

While such mistakes are rare, we take full responsibility for this one. We understand that, even though we processed your refund promptly, this did not solve the problem when you needed the heater most.

Please accept our sincere apologies, and thank you for your understanding. We appreciate your business and are working hard to ensure such errors don’t happen again.

Valorada con 5 estrellas sobre 5

Excellent!

Excellent! I bought a Honeywell ES800 but there was a fault with the water cooler. I contacted them sent videos and they immediately replied and told me a new replacement model would be sent out to me free of charge! If only all companies were this fast at solving a problem without any hassle. Highly Recommend!!

5 de agosto de 2024
Opinión espontánea
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Respuesta de National Heater Shops

Thank you so much for your great review. Mistakes happen but we aim to sort them quickly and make sure you get the product you need - working!

Valorada con 2 estrellas sobre 5

Sent the wrong item

Unfortunately we were sent the wrong product by an inferior brand which is apparently an 'upgrade'. The product I ordered mustn't have been in stock and came from a different company entirely, which makes me think they just bought a cheaper model off another company and got it delivered to our address.

17 de julio de 2024
Opinión espontánea
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Respuesta de National Heater Shops

Thank you for your feedback. We sincerely apologise for any inconvenience caused. Our team did inform you that the product you ordered was out of stock and offered an alternative. While the replacement product is from a different brand, it features higher specifications and came with a £40 price reduction, which has already been refunded to you.

We are sorry that this alternative did not meet your expectations. If you'd prefer, we are more than happy to arrange a collection of the product and issue a full refund.

Valorada con 5 estrellas sobre 5

Great customer service received

Great customer service received.
We has an issue with a piece of equipment we purchased, which required a new part. National Heater Shops was extremely quick to respond, sorted out new part under warranty and got it sent to us asap. Great service.

27 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a great experience

I had a great experience
Ordered a heater for the office on Thursday and said we needed it quickly. Customer service came back to me within a couple of hours and arranged for delivery on Monday.
Recommended

2 de junio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Cool Product

Bought a DeLonghi ACU and was really impressed by pricing and speed of delivery. Goods arrived quickly and in perfect condition. Great service!

21 de junio de 2024
Opinión espontánea
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Respuesta de National Heater Shops

Thank you :-)

Valorada con 5 estrellas sobre 5

Great service

Great service - staff super friendly and delivery very quick!

15 de abril de 2024
Opinión espontánea
Logotipo de National Heater Shops

Respuesta de National Heater Shops

We will pass this on to our team. Thank you for making the effort to comment.

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