National Lighting Opiniones 

458
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased from National lighting some drive lights and after a time two of the lights were becoming damp and very dirty inside the lamp, after stripping the lights I realised there was no rubber... Ver más

Valorada con 5 estrellas sobre 5

I visited several electrical shops before finding National Lighting Store Charlton—none had exactly what I wanted and I wasn’t comfortable with the alternatives offered. As soon as I walked in,... Ver más

Valorada con 5 estrellas sobre 5

What a brilliant find. Have been looking everywhere for some nice matching wall & pendant light. I had found this at Dunelm, but they messed up my order….luckily for me. National Lighting supplier the... Ver más

Valorada con 5 estrellas sobre 5

Ordered some light fittings and lamps from their website at 9:30 Pm thursday, order was dispatched friday, arrived saturday. Well packaged, products were exactly as described on their site, competitiv... Ver más

Información sobre la empresa

  1. Tienda de iluminación
  2. también en la categoría
  3. Fabricante
  4. Proveedor de bombillas
  5. Tienda de suministros eléctricos

Escrito por la empresa

For all your lighting needs. Shop with us online or at your local trade counter. - The lighting destination for the trade since 1993 - Free next day delivery on online standard product orders over £50 - Same day Click & Collect from any of our nationwide trade counters


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

458 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

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4,7

Todas las opiniones

(458)

57 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing customer service

I contacted national lighting for a replacement shade for a light I had purchased 3 years ago. They went above and beyond to help me with my request and the item arrived one day after placing the order. Jennifer was helpful and kind. Thank you!

11 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely chandelier

The Mayala 5 light chandelier is perfect. It arrived promptly and packed extremely well, which was crucial to keep the delicate glass rods from breaking. The electrician had no problems fitting the brass frame and I fitted the glass drops myself. This was very easy although it took me nearly two hours to unwrap and fit them! There were a few spares too. I'm delighted with the chandelier!

3 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Resolved a small issue impeccably!

I had a poor experience at a local branch, but Louise at head office and her team were outstanding, the sorted it out no bother, took the time to call back , thank you guys for listening. Top marks.

30 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Customer Service

I emailed them regarding some failed lights that were still under warranty and was very impressed to receive a return email within less than an hour. Replacement lights were shipped out after verification.
Without question, outstanding customer service. It’s good to find companies that really do care about their customers.

16 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality and highly recommended

I duplicated my order by mistake (my fault) I spoke to Sonia in sales who organised the collection of the incorrect item and my refund, all done to perfection.
My correct order was excellent quality and I would highly recommend National Lighting ***** 👍

2 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Speedy delivery. Quality item

From ordering to delivering was roughly 20 hours. I was shocked when it turned up the next day.
Well packaged and a beautiful light fitting at a great price. Highly recommended

22 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pug Table Lamp

I ordered from National Lighting a Black Pug lamp and was delivered fast and efficiently, however on receipt it was a faulty.
I emailed with my complaint and this was resolved with a replacement, which works and is fab!!!
Julia from National Lighting was brilliant, her customer service was amazing and I certainly would recommend the company. 😀

9 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely experience with Customer…

Lovely experience with Customer Service, really helpful and polite. It was my first time ordering with National Lighting and I had a question before I placed my order which the customer service team were able to help with and pointed me in the right direction. Their response was quick and efficient and meant I didn't have to wait around to place my order which is important for the project I'm currently working on. Looking forward to receiving my order, I was also told of the process, what to expect and that the order is due in just a couple of days which is ideal. Very happy so far.

12 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Just wanted say how impressed I have been in dealing with your company
The product and delivery were great and although we did have a small issue this was resolved with a replacement delivery the very next day.
My queries were dealt a by Julia who responded much faster than I have been used to with some companies.
Well done

25 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great item fantastic service.

I ordered a lamp over this the Bank Holiday weekend but due to internet issues ordered two lamps. Both lamps were delivered on Tuesday. I contacted the help desk and Sonia could not have been more helpful. She arranged for DPD to collect the lamp the next day and after sending a copy of the collection card arranged for an immediate refund. BTW the lamp is perfect and just what we were looking for. I would not hesitate to recommend this company. Other companies could learn what great customer service is like National lighting. Thanks for a great experience.

7 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer service

Bought a lamp through Amazon and accidentally broke the shade whilst taking it out the box. Emailed National Lighting to ask if I could buy a replacement shade given it was fault, but they kindly replaced it for free. Thanks.

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Very Customer Focused Company!

I ordered a PIR exterior light, the product was as described and easy to install but didn't work as it should. This is where National Lighting came into their own! I sent a brief message describing the problem and Sonia replied almost immediately to resolve the issue. Sonia communicated well and I had no worries over what to expect and when. I would have no hesitation at all in buying from National Lighting again. Thank You!

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company.

Outstanding service from start to finish. Excellent advice given during the enquiry stage resulting in me placing an order. The time frame from ordering to delivery was as if ordering from Amazon. Quality of the the light was as advertised with 2 options for the light cover. Installed and really happy with it.

27 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time I’ve dealt with National…

First time I’ve dealt with National Lighting even though I ran an electrical business for over 30 years. They dealt with my problem promptly and courteously. So refreshing to deal with actual people instead of computer programmed systems. Thank you Sonia

24 de abril de 2025
Opinión espontánea

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