I purchased from National lighting some drive lights and after a time two of the lights were becoming damp and very dirty inside the lamp, after stripping the lights I realised there was no rubber... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I visited several electrical shops before finding National Lighting Store Charlton—none had exactly what I wanted and I wasn’t comfortable with the alternatives offered. As soon as I walked in,... Ver más
What a brilliant find. Have been looking everywhere for some nice matching wall & pendant light. I had found this at Dunelm, but they messed up my order….luckily for me. National Lighting supplier the... Ver más
Ordered some light fittings and lamps from their website at 9:30 Pm thursday, order was dispatched friday, arrived saturday. Well packaged, products were exactly as described on their site, competitiv... Ver más
Información sobre la empresa
- Tienda de iluminación
- también en la categoría
- Fabricante
- Proveedor de bombillas
- Tienda de suministros eléctricos
Escrito por la empresa
For all your lighting needs. Shop with us online or at your local trade counter. - The lighting destination for the trade since 1993 - Free next day delivery on online standard product orders over £50 - Same day Click & Collect from any of our nationwide trade counters
Información de contacto
Unit 8, Grand Union Trading Estate, Abbey Road, Park Royal, NW10 7UL, London, Reino Unido
- 020 8963 7070
- helpdesk@nationallighting.co.uk
- nationallighting.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
No response
Lucky it was just a small order but they did not send me the extrusion for my led light strip. will not answer email. very disappointed. will need to seek a part refund through the credit card.
What can I say … Hafsa has been…
What can I say … Hafsa has been fantastic and has managed to resolve my issues expeditiously. She should get a pay rise for being very professional at her job. 10/10
Great customer service
I had to return the item I ordered as my builder had progressed beyond being able to fit it. Hafsa did a great job advising the best way to do this and when I enquired about the refund, Hafsa got it sorted out immediately.
Great customer service and I wouldn't hesitate to buy from them in the future
Many thanks!
Went above and beyond with customer…
Went above and beyond with customer service prompt and helpful to replace a part which my electrician lost. Thank you so much.
Good customer service
Amazing customer service
Fantastic customer service from this company, would definitely recommend purchasing from them. Although the courier lost my order they were great, reshipped again rather than wait for FedEx to find it and then refunded the shipping which they did not have to do.
Things goes wrong, this is a great example of how a very good company deals with and resolves a problem quickly.
Will buy from again, well done!
Great Customer Service
Great selection of lighting products and very competitive prices. Customer service is top notch too. I had a couple of outside lights fail after 10 months and they replaced them very quickly without jumping through a load of hoops first.
Great service from start to finish…
Great service from start to finish including the after sales service from Hafsa when I had to return a few of the lights because i had over ordered. I will definitely use them again and have no reservations in recommending them for everyone.
Glyn in Coalville Leicestershire
Fantastic experience with National…
Fantastic experience with National Lighting. Cheapest price for my item but top quality service, from ease of ordering, quick secure delivery and very fast customer service response with a query I had. Will be a repeat customer. 👍
Excellent service
(We rarely write reviews but) … we were so impressed with the response regarding our recent purchase of lamps . Unfortunately one lamp was slightly faulty but it has been replaced efficiently and without hassle. Communication was excellent.
Would definitely recommend this company 👍
absolutely brilliant service from start…
absolutely brilliant service from start to finish, lights ordered were exactly what we needed , delivered to site next day, unfortunately job did not go ahead and i needed to return for a refund, this was not a problem and was dealt with by Hafsa who was fantastic. thankyou. will definately use again in the future .
Great company to deal with
Great company to deal with, superb communication all the way. I wont hesitate to use again. Highly recommended.
Fabulous quality lamps
My goodness what a wonderful company. The lights are of an exceptional high quality. Customer service excellent, good communications and the lights are exceptional bought the floor standing one first realise how great it is so bought the matching table lamp as well. Very reasonable on price for outstanding quality. Would highly recommend 👍
Excellent service
Prompt deliveries and dealt quickly with a fitting that developed a fault. Thanks!!!!
Fast delivery and good quality product…
Fast delivery and good quality product (Mother and Child floorlamp). Although it was well packaged, the glass protector shield was broken. Hafsa in customer services dealt with the problem very efficiently and I'm getting a replacement part plus a 30% refund for the inconvenience!
Be aware that reports of damage must take place within 24 hours of delivery.
House rewire / data installation
The frendily and helpfull advise i've had from the Aintree store has been breath fresh air, I've had great service, delivered materials as expected in good time and change one /two items which where faulty no questions asked.
I found the cost of the materials supplied to me for our 5 bed house refurbishment very competative on 90% of the materials required for this project.
The trimless spot lights have worked out fantastic addition to the development, smoke alarms, cable, etc delighted with this supplier.
Thanks again
APDecs
I couldn't have asked for more!
These guys dispatched and shipped my order incredibly fast. It was damaged in transit, although well packed. Not their fault. I rejected the delivery and the replacement unit arrived the next day, which was incredible service. Thanks so much!
Problems sorted in the end.
My parcel was delivered to the wrong address. When I tried to call at 0910 was told they are not open until 1000.
I found that their phone number was chargeable. It did cost me over £13 just to try to talk to them.
National lighting did refund the cost of my order in the end. The premium number has now been removed I am told. So this should not happen again.
Great company and really helpful…
Great company and really helpful friendly customer service. Had really good experience with Hafsa recently when I experienced a problem with a product some time after purchase. Would recommend them as a company.
I’m not one for leaving bad reviews
I’m not one for leaving bad reviews, but this company has been beyond shocking. I’m still waiting for my order, which has been over a month since it was placed. Tried to call on a number of occasions with no luck. We received an email yesterday with another customers invoice attach disclosing all of their information and still no further forward with my order or refund.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








