NavaFresh New Zealand Opiniones 

134
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I specifically ordered the splints from your Company as my Surgeon wanted me to wear them post surgery and he told me that I would have no trouble in getting them to NZ before the surgery however your... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Ver más

Valorada con 3 estrellas sobre 5

Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Ver más


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(134)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Tried and true

Easy to see the website. Easy to use and order. Product is excellent. Felt very comfortable that I was getting what was advertised on the website. Have recommended this product to my friends as we are nurses and all do shift work.

9 de julio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Matter resolved

My parcel was lost in transit but NavaFresh has provided a full refund. I am very happy with that

25 de septiembre de 2025
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Debbie,

We sincerely apologize for the delay with your order. Please rest assured that we are thoroughly reviewing the matter and implementing corrective measures to prevent such issues in the future.

I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.

We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.

Thank you for your understanding.

Regards
NavaFresh

Valorada con 5 estrellas sobre 5

product turned up

product turned up, which is good,the tracking said reached destination singapore, I live in new zealand but I did receive it

20 de julio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

I thought I was buying from a NZ…

I thought I was buying from a NZ company otherwise I might not have purchased this. It was difficult to access and know what was happening with the tracking. I had no idea if it would ever turn up after spending so much money. So I was pleasantly surprised and pleased when it did.

4 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

lovely products

product arrived safe and we'll happy with the time in which the items arrived "awesome" and thank you

20 de mayo de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Product was A1whole vanilla pods

Product was A1whole vanilla pods
Delivery was much longer than I had hoped. A month from ordering. An NZ address but came from overseas. Also pictures made me think I was getting more pods than ordered - but I should have been more diligent. I got 10 thought it was 40 but on further investigation it did say 10.

13 de mayo de 2025
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Dale,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
NavaFresh

Valorada con 1 estrellas sobre 5

ordered a product 2 months ago and was…

ordered a product 2 months ago and was told it was undelivered!!!!!
asked for a refund and nobody replied, the NZ 800 phone number is apparent a fake number and the whole Navafresh NZ website is a SCAM!!!!!
Have reported.

13 de mayo de 2025
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Dear Customer,

Thank you for bringing this to our attention! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Regards,
NavaFresh.

Valorada con 1 estrellas sobre 5

Prices are extortionate - AVOID or at least check prices

Update: Not, exactly, you wouldn't find an order because I didn't place one because of the absolute scam your site is. Also, I've reported you and the numerous other dodgy businesses that you've made websites for the netsafe so look forward to being investigated.

POSITIVE REVIEWS ARE FAKE - THE PEOPLE DO NOT EXIST, SITE IS A SCAM.

Prices are extortionate - they are selling a single pack of ramen available at all NZ supermarkets for $3, for over $80 on their site, what's more they are suggesting it is a special - how are they getting away with this?! Any positive reviews can't be for real.
The vegan ramen they are selling both one single packet for $80 and then a pack of t allegedly on sale for over $87 i buy from a website called fromk.co.nz for $12.62, ramen crate which is expensive is selling the 5 pack for $36.99 but over $85 on special??? Wow. No thanks. Avoid this place and google anything before you buy from here to price check.

5 de mayo de 2025
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Dear Customer,

Thank you for your review.

We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review or any contact details?

Once we have this information, we will be able to investigate further and get back to you as soon as possible.

Warm regards,
NavaFresh

Valorada con 5 estrellas sobre 5

You fixed an issue without delay or hesitation.

It was a surprise when what we thought was a local order for a product happened to arrive from overseas and MAF/customs gave us options of paying a huge sum for treating it before releasing the product or destroying it.

But you were prompt to appreciate the situation, refund the money and genuinely apologise. We sincerely appreciate that and we will be pleased to continue to be your customer. We can certainly recommend you to our friends.

20 de febrero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great dealer

Great dealer. Could have been clearer on order that if not in stock it has to imported ! Adding huge delivery time.
Other than that great trade

1 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor service

Poor service.
They have twice sent my product to the wrong address and wrong country. The wait time is ameant to be 2 weeks but is often over 3 weeks.
Their contact numbers don't work.
Unfortunately they have a product I need which doesn't help.

7 de abril de 2025
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here, but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
NavaFresh

Valorada con 1 estrellas sobre 5

Selling stock not available

Selling stock not available, 10 days from order date to confirmation of shipment and tracking link sent, which is quite slow and would have been avoided if this unavailable item had been marked as such on the website. I have been advised will be another 7-14 days to ship so at this stage I can’t comment on the quality of the products.

19 de marzo de 2025
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Amanda,

We're truly sorry for the delay with your order. This is not the standard of service we wish to provide, and we deeply regret that you had to go through this. We understand that you are unhappy with the service provided and we are actively reviewing our processes to prevent this from happening in the future.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards,
NavaFresh

Valorada con 1 estrellas sobre 5

# NAVAFRESH#Scammer#Never spend your time on the NAVAFRESH…

Never spend your time on the NAVAFRESH page or buy anything! It's a fraud throughout! They list products they don't sell. After you chase them about the goods, they offer some special deals and hold on to your money. I pleaded for refund, following up with them for almost a month! I had to report the transactions to my bank as fraud. They advertise NZ and Australia 0800 numbers that don't exist. It wouldn't surprise me if the NZ address they use on their page is empty or if the occupiers doesn't know what NAVAFRESH is. It's all a scam here.

10 de enero de 2025
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Annjuu,

We sincerely apologize for the inconvenience caused by the delay in processing your refund. Please rest assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.

I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Thank you for your understanding.

Regards,
NavaFresh

Valorada con 5 estrellas sobre 5

Great service

Great service
I have been receiving products from Nava Fresh for over a year now & I’m pleased with the service and communication from this company. I have never had an issue & am happy to recommend it to anyone considering purchasing.

19 de noviembre de 2024
Opinión espontánea

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