NavaFresh New Zealand Opiniones 

134
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I specifically ordered the splints from your Company as my Surgeon wanted me to wear them post surgery and he told me that I would have no trouble in getting them to NZ before the surgery however your... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Ver más

Valorada con 3 estrellas sobre 5

Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Ver más


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(134)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delivery time was very long but they…

Delivery time was very long but they did advise me it would be so no issue there. Great product with only one criticism... The hernia button it quite large and very solid... A nice touch would have been a half height one in with the belt. Yes I would have paid more

1 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam business, using virtual address in NZ

Purchased the product from them on 13 Oct 2023, the product hasnt been shipped even in a three days after. I've requested the refund in a couple of days after that, still waiting for my money. Same support person has been responding to my queries all this time with the same answer.
I've conducted a bit of investigation on them, sad results: the NZ address they advertise on the web-site is virtual, its used by many other businesses (suspicious fact by itself). Just enter it to Google search and you will see amazing results.
The most interesting thing is that NZ Herald published an article in 2014, about ISIS-affiliated web-site, used the different suit in the same building as mailing address ( just enter their address in Google).
No orders from them ever again !

13 de octubre de 2023
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Andrew,

We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Valorada con 1 estrellas sobre 5

Dissatisfied

Dissatisfied. Product arrived with tin completely smashed up. I love the tin I like to gift uncommon herbs to friends based on their health benefits so I usually like to support navafresh. The tin makes for a gorgeous gift because they are usually very cute. Normally, it is a thoughtful gift that come ls at an affordable expense, yet, has amazing affects for health and well-being.

9 de octubre de 2023
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Lydia,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
Swapnil

Valorada con 1 estrellas sobre 5

Scam scam scam

4 de septiembre de 2023
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Matthew,

We acknowledge that your order is delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Valorada con 1 estrellas sobre 5

Way too expensive!

Way too expensive!! 15 times more!! It was way cheaper to have the goods drop shipped. Didn’t bother buying from here.

13 de junio de 2023
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Viswak,

I can completely understand your concern regarding the price. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Valorada con 3 estrellas sobre 5

Seems to be good product, hope you improve product labeling & packaging!

Seems to be good quality product and timely delivery.
I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bit dodgy product. (This triggers doubt like - someone might have refilled the empty container and put some peeled label in the packaging box along with refilled container.)
Hope your supplier improve packaging, which look more authenticate.
Order: NZ-NV#P568730662

19 de mayo de 2023
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Sandip,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
Swapnil

Valorada con 1 estrellas sobre 5

Made two orders of Rafaello chocolates

Made two orders of Rafaello chocolates, to go to different addresses, received confirmation on both orders but still have had no shipping update or arrival and it’s been almost two weeks now

7 de abril de 2023
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Hi Johanna,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
Swapnil

Valorada con 1 estrellas sobre 5

Biggest scam

Biggest scam. I have been tried calling these people on MZ Number which always went in voicemail and then disconnected. Deducted my money almost a month and have no further update for courier. If I try to track the link says to download new app which will be another scam for these people. I want my money back ASAP Otherwise I will.take legal action against you. You're running company in NZ and doing scam.to honest people another way to earn money. Big big scamDO NOT USE THESE PEOPEL.

18 de marzo de 2023
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

HiSue,

we acknowledge that your order was delayed due to we receving higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Valorada con 1 estrellas sobre 5

No cancellation communication

The order I placed for a bereaved family was cancelled and I was not informed. As a result they received nothing during this difficult time!

29 de marzo de 2023
Opinión espontánea
Logotipo de NavaFresh New Zealand

Respuesta de NavaFresh New Zealand

Dear Customer,

We acknowledge that your order was canceled because the product you had purchased was out of stock immediately after receiving a higher number of orders for the same product. We have now fixed this issue and can assure such errors will not happen in the future. We do hope you will give us another chance

Regards,
Swapnil

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