Purchased 2 jersey's from nba store wasn't aware my wife also ordered one of the same. I'm aware of no refunds or exchanges afterwards didn't read small print. I tried exchanging the third jersey ju... Ver más
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Consulta las opiniones de los clientes
I ordered a 76ers jersey for my son's 12th birthday. The jersey size is totally off. I emailed customer service, and they will not exchange the size even though the mistake is on their end...XL Youth... Ver más
Ordered 3 Knicks t-shirts. 2 didn’t fit. I went into the store for an easy return and was told they don’t honor online returns because it’s NBA Fanatics. Came home and started the process to return o... Ver más
Was trying to return two Knicks hats that didnt have logo as I wanted. Received merchandise with no receipts or information to call ,email or how to return. Called twice to return as the hats not sam... Ver más
Información sobre la empresa
- Tienda de ropa
- también en la categoría
- Tienda de ropa de calle
- Tienda de vestimenta deportiva
- Zapatería
Información proporcionada por diversas fuentes externas
Official Twitter account for NBAStore. com and NBA Store NYC located at 545 5th Ave. For customer service questions, follow @NBASTORESupport
Información de contacto
5th Avenue 590, 10036, New York, Estados Unidos
- nbastore.com
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I ordered my son a jersey for his bday…
I ordered my son a jersey for his bday and it says it was delivered but it wasn’t delivered! I never received it! I contacted customer service & they want me to wait until November 5th for a refund ! So I had to spend more money to make my son happy for his bday & have to wait until November for a refund because NBA store says it can magically appear even though it’s said delivered for two days! I’m so mad ! So we shall see if I get a refund !
Ordered a Steph Curry Kids Jersey for…
Ordered a Steph Curry Kids Jersey for gift. Website says the items Ships within 8 Days of Ordering. It's been 15 Days since ordering and just received notice it will not be shipping due to Delays. The nbastore.com is Engaged in False Advertising. Along with Not shipping the item, you will also Not Receive the 25% Off because there are Items that are not included in the Promotion and the Steph Curry Jersey Kids is one of those Items Not Included for 25% Off Promotion. My experience with NBASTORE.COM has been horrible and now waiting for delay jersey to ship and Receive so that I can give this gift to young child who is going to be terribly disappointed. I will Never use this site again for purchase.
Order from somewhere else, save your sanity
Ordered an in stock jersey on August 16th for my sons bday on August 26. I was provided the tracking on September 1st. That should tell you all you need to know about ordering on this website. Who knows when I’ll get the jersey.
Worst purchase ever never again
I bought 2 shirts from the NBA 2024 finales. Y’all ought to be ashamed of yourself charging 30and 40 dollars for these shirts. I washed these shirts and the color was dull and it shrunk. Not cool at all and I will not purchase not an another thing. This is a rip off do not buy from this store not worth the money are time spent
Expansive and the sellers on site Not…
Expansive and the sellers on site Not pleasant. you'll find the same thing at Macy's for 10 dollars less
3 semaines pour recevoir un article…
3 semaines pour recevoir un article incomplet avec le mauvais badge par rapport à celui demandé... j'ai eu mieux et plus rapide sur des sites "non-officiels" c'est une véritable honte, mais ils n'ont pas l'air de se soucier des avis vu le niveau...
Le comble est que le retour n'est pas accepté car considéré "maillot personnalisé" alors qu'à la base j'ai acheté le nom et numéro d'un joueur qui n'est rien d'autre que Finals MVP cette année
A l'image de leur League Pass, à force de sous-traiter tous leurs services à des tocards la NBA se tire une balle dans le pied niveau image, rien ne fonctionne correctement avec eux
Satisfaite
J’ai commandé Maillot Swingman Personnalisé et Short Mitchell & Ness. La commande est arrivée sans retard, la date de livraison prévue est respectée. Je suis satisfaite de mon achat, qualité est excellente. Merci
PESSIMO
Maglia dell' NBA originale comprata con nome personalizzato sul retro
La maglia oltre ad arrivare con 5 giorni di ritardo, è arrivata con personalizzazione errata ( mancante di accento)
Il servizio cliente sostiene di non essere capace di stampare l'accento.
unica soluzione rimborso del 20% per una cosa praticamente importabile-
MAI PIU
Logos on the clothing got washed out…
Logos on the clothing got washed out pretty quick eventhough I have been very careful. Quality could be better.
J'ai commandé à NBA Store et j'ai…
J'ai commandé à NBA Store et j'ai retourné l'article car il est arrivé avec 2 mois de retard (après Noël) et l'entrepôt l'a bien récupéré. Je n'ai aucune nouvelle du remboursement. Aucune nouvelle de leur part malgré mes multiples relances par mail. Ce site de vente en ligne est à fuir.
I thought my purchase was coming from…
I thought my purchase was coming from an Australian store as the web address was Australian.
Delivery was advertised as between 6 - 12 days.
After 14 days I decided to check what was happening through the tracking number.
I was so upset to see that my order was coming from London, not Australia.
Now my grandson won't receive his birthday present on time.
This company is not transparent, and I will never again purchase from any store saying they are NBA.
Poor quality jerseys. Stick to Australian companies.
NBA STORE (eu) (au) poor quality regional cousin.
Letters peeling off the "custom made" jersey, even though I just ordered a Curry jersey.
Letters were a different yellow to the jersey.
All they say is any fault should be reported within 45 days.
DO NOT BUY FROM THIS VENDOR.
Acquistata tuta Red Bull ho sbagliato…
Acquistata tuta Red Bull ho sbagliato la taglia. Tuta pagata 77 € più spese trasporto totale 85,94. Chiedo reso e mi chiedono 22 € spese trasporto!!! Perchè non accettare resi con lo stesso importo della spesa di acquisto?
Non comprerò mai più niente da questo store
Incredibly poor customer service.
Incredibly poor customer service.
I put an order in on 30/05, and as of today (27/12) not only have I not received the merchandise but also no news whatsover on the status.
I have written to ask to cancel the order and received no answer.
I don't know how such a respectful organisation as the NBA can work with such people, this is a scam.
Cristin Rocks!!!
I ordered an item from their site and it came quickly. Unfortunately it was damaged in transit by the carrier, but I called and spoke to Cristin… let me tell you how Cristin rocks! She went above and beyond! She immediately sent me a new one without me sending the damaged one back! Wow! I’ve never experienced that! Kudos to Cristin! I will definitely be back to buy from NBA.com
Disappointed
I ordered a Christmas gift on 11/20/23 and was told it would be arriving on 12/14/23. The 14th came and nothing arrived. I then reached out on 12/15/23 and was told that the item is out of stock which was news to me since at no point it was communicated to me that it wouldn’t arrive and they had no information on when it would be expected to arrive. So I am extremely disappointed and plan to never purchase something through their store again.
This website logistics is HORRIBLE
This website logistics is HORRIBLE. Do not waste your time with ordering anything from here. They will not deliver your order and will not give any details regarding the status of your order. The customer support does nothing regarding creating a resolution. Roadie is the worst delivery service I have ever dealt with in my entire life. Nba Store using unreliable logistics company is alarming. I still have not had any refund or resolution to receive my order.
Would have given them 0 star if I…
Would have given them 0 star if I could.
Only robot response, after three days of trying with a robot I got a “fan person” to be told you need to wait another three days. Call them in the UK or send an email. They say our item was delivered, I have no item and no refund.
Definitely wouldn’t recommend spending your money here, worst customer service ever. 😡
Ripped off
Took my money and never got my $140 jersey! Nobody to talk to. No response to emails. Phone line in the UK is a robot! Absolutely 100% worst ‘shopping’ experience of my life! Scammers!!!
Sometimes the prices are a little high…
Sometimes the prices are a little high in things but they’re on point with shipping and always new first quality gear.
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