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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very friendly, knowledgeable and helpful staff. My son was welcomed to try the instruments with no pressure and we were very impressed with the quality and sound of the entire range. Great value too -... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Despite the box being bashed in on arrival (Royal Mail handling of parcels was as good as usual!), my new guitar inside arrived safe & sound! My guitar, a beautiful red Vintage 335 copy, was playable... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The item was sent on time but due to an error by parcelforce, there was an unknown delay. However, Paul was extremely helpful and managed to get it tracked down and delivered before we needed it! Com... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

All good, obviously being a small shop there is a limit to choice but I am pleased with my purchase, a NUX octave looper, it's very good.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de instrumentos musicales
  2. también en la categoría
  3. Taller de reparación de instrumentos musicales
  4. Tienda de guitarras
  5. Tienda de instrumentos musicales usados
  6. Tienda de tambores
  7. Tienda de violines

Información proporcionada por diversas fuentes externas

Music Instrument Shop and Repair/Service Centre, Inverness, Highlands


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

183 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(183)

4 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Website wasn’t entirely accurate

Website wasn’t entirely accurate, but sorted out very easily on the phone. Good, customer-focussed service.

27 de febrero de 2021
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Respuesta de Ness Music Ltd

The website is more set up for Instruments and it is not easy to have every accessory set up as we would like it. However you are entitled to your opinion.

Valorada con 5 estrellas sobre 5

Superb service! Highly recommended

I ordered online and was so impressed by the service. Paul was incredibly helpful and quick to respond, the delivery info was great, and I ended up with a great quality guitar that arrived well set-up, at a good price, very quickly. Really glad I chose Ness Music over other bigger corporate suppliers. Thanks Paul!

27 de febrero de 2021
Opinión espontánea
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Respuesta de Ness Music Ltd

Hi, many thanks for your kind words and we were more than happy to help, all the best from all at Ness Music.

Valorada con 5 estrellas sobre 5

Excellent customer service from Paul…

Excellent customer service from Paul for my online purchase of a Tanglewood travel. guitar. V competitive price, and the guitar arrived in good time and well packaged. Would definitely purchase from Ness Music again. Real shame Inverness is not a little closer to Essex!

24 de febrero de 2021
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Respuesta de Ness Music Ltd

Hi Chris, great to hear you are so delighted with the Tanglewood Travel Guitar, they have been very popular, anyway take care and thank you for taking the time to review Ness Music, all the best!!

Valorada con 5 estrellas sobre 5

Fantsatic customer service

Fantsatic customer service.

Initially had ordered a guitar which was out of stock. The owner phoned me to explain he would be unable to procure that model for some time due to supply issues. We discussed other options and organised an appropriate time for pickup. Product is fantastic, too.

12 de febrero de 2021
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Respuesta de Ness Music Ltd

Hi Lewis, so glad you're loving the Vintage Acoustic Guitar, don't forget your free 1st service anytime after 3 months, all the best and enjoy !!

Valorada con 5 estrellas sobre 5

I enquired about buying a beginner…

I enquired about buying a beginner fiddle & had great service & advice eventually buying the fiddle which was delivered to my door.
Very happy
Many Thanks
Maree

30 de enero de 2021
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Respuesta de Ness Music Ltd

Hi Maree, glad your loving your Primavera Violin and hope you get on very well with your new hobby!!

Valorada con 5 estrellas sobre 5

Local is better

I couldn't find a product on their online store, wrote an email and in less than 24h my order was shipped with the product I needed.

Very helpful and professional.
Why would you buy on Amazon when you can have a much better service from a local shop?

Keep up the good work guys

27 de enero de 2021
Logotipo de Ness Music Ltd

Respuesta de Ness Music Ltd

Hi Andrea, many thanks for your kind review, we are very glad to be of help, all the best from all at Ness Music.

Valorada con 5 estrellas sobre 5

Guitar Alignment

After an evening email, I met Paul at the shop the following day where he re-aligned my Yamaha’s neck, conditioned the Fretboard, adjusted and re-set the bridge to make life a whole lot easier for me as a total beginner.
I can recommend dealing with Paul at Ness Music, from his excellent communication to his craftmanship, and his help and guidance with setting up my guitar…. Thank you.

11 de enero de 2021
Opinión espontánea
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Respuesta de Ness Music Ltd

Hi Andy, really appreciate your kind review and it was a pleasure setting up your guitar, nice to know it is so much easier to play now, all the best !!

Valorada con 5 estrellas sobre 5

Furch Blue OM

One of the best telephone/online shopping experiences ever. Nothing was too much trouble, excellent comms, lovely guitar at a superb price. Thank you.

9 de enero de 2021
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Respuesta de Ness Music Ltd

Hi there, we try our best to give the best service we can during these challenging times and very pleased that you were so happy with your guitar, all the best from all at Ness Music.

Valorada con 5 estrellas sobre 5

Highly recommended!

Highly recommended!! Very helpful and kind staff. Very knolagable about stock and other queries. Defenetly worth a look in!!

12 de diciembre de 2020
Opinión espontánea
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Respuesta de Ness Music Ltd

Hi Joey. Many thanks for your review, so glad you decided to go with the Project Turntable and active speaker system, they are well worth the 5 star reviews they receive. Nothing compares to good old vinyl, enjoy !!

Valorada con 5 estrellas sobre 5

Excellent music shop couldn't be more…

Excellent music shop couldn't be more helpful would recommend this shop to anyone definitely be using ness music shop again

1 de diciembre de 2020
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Respuesta de Ness Music Ltd

Hi Scott, thank you very much for your kind review and hope to see you again soon, take care!!

Valorada con 5 estrellas sobre 5

Great service

Great service! Felt really looked after and not rushed. The guitar and amp function's were well explained and tried. Thank you

28 de noviembre de 2020
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Respuesta de Ness Music Ltd

Hi there many thanks for your lovely review and more than glad to help, all the best.

Valorada con 5 estrellas sobre 5

Paul's customer service was second to…

Paul's customer service was second to none. So helpful and knowledgeable.

28 de noviembre de 2020
Logotipo de Ness Music Ltd

Respuesta de Ness Music Ltd

Hi, really appreciate you taking the time to review us and very happy to hear you are so pleased with our service.

Valorada con 5 estrellas sobre 5

Thanks Ness Music!

Great service, quick delivery. Ness Music has been very helpful to me in the past as well. Even had an instrument hand delivered once!
I will continue to support Ness music for my music needs (and wants!)
Thanks again!
Buy local!

27 de noviembre de 2020
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Respuesta de Ness Music Ltd

Hi Patrick, really appreciate your great review and supporting local business means a lot, all the best and take care.

Valorada con 5 estrellas sobre 5

Excellent service from Paul with no…

Excellent service from Paul with no hassle, nothing was a bother and competetive pricing and good back up service, Gladly deal with again, Many Thanks

10 de noviembre de 2020
Opinión espontánea
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Respuesta de Ness Music Ltd

Hi Gordon, really appreciate your business and thought you would love the Squier Classic Vibe 50's Telecaster and so glad you are so pleased with our service as well and as usual, we always ensure the guitars we have are properly set up. All the best from the team at Ness Music.

Valorada con 5 estrellas sobre 5

Quick and convenient

Quick shipping, exactly what I needed.

9 de noviembre de 2020
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Respuesta de Ness Music Ltd

Hi there, many thanks for your review and much appreciated.

Valorada con 5 estrellas sobre 5

Good service in Inverness

I am very happy with the service I received from Ness Music. We contacted them just at the start of lockdown and got a reply immediately. This was much appreciated. When they were able to take the trumpet in they were also very quick at sending an email. When I took it in the process was very easy and well organised. Once the trumpet was ready making an appointment for collection was easy. My grandchild is very happy with the work that was done on her trumpet. I would recommend Ness Music to anyone looking for music stuff in Inverness.

7 de noviembre de 2020
Logotipo de Ness Music Ltd

Respuesta de Ness Music Ltd

Hi there, many thanks for your kind review and we are delighted you were so happy with our service.

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