www.ninodirect.com Opiniones 804

TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jade was very helpful. What a lovely, happy and polite person she is. Nothing was too much trouble for her. Talking to her from Australia, which I wasn't expecting. I expected an email back in re... Ver más

Valorada con 1 estrellas sobre 5

Ordered a NINO card at the end of August 2024. got an email saying dispached but never received the tiem. No tracking information or any kind of communication and it's the beginning of October now. S... Ver más

Valorada con 5 estrellas sobre 5

I had my query dealt with by a SUPBERB customer service person, NASH. She was polite, attentive, patient, helpful and clear in her explanation of what was required from me, in order to achieve... Ver más

Valorada con 5 estrellas sobre 5

I completed the online form ok, but had trouble uploading the documents needed I called the helpline - answered straight away, who helped be immediately called back to confirm all was done proper... Ver más

Información sobre la empresa

  1. Asesor

Escrito por la empresa

Welcome to www.ninoDirect.com, your destination for seamless facilitation of UK National Insurance number acquisition. We specialize in expertly guiding individuals worldwide through the process of obtaining and updating their HM Revenue & Customs (HMRC) records, ensuring swift issuance of confirmation letters. Our dedicated team of professional advisors stands ready at our direct call centre, offering personalized guidance and support whenever you need it. We pride ourselves on our unwavering commitment to delivering unparalleled service, consistently striving to exceed our clients' expectations. At www.ninoDirect.com, we uphold a steadfast promise encapsulated in three core values: Simplicity, Speed, and Reliability. Our mission is to simplify the process, expedite your requests swiftly, and be a reliable partner throughout your National Insurance journey. As a service provider offering a suite of online services, we aim to streamline your experience. Discover the breadth of our services available at www.ninoDirect.com, tailored to meet your specific needs. For any inquiries or assistance, please don't hesitate to reach out to us at +44 (0) 333 014 7210 / info@ninodirect.com. We are here to ensure your National Insurance journey is as smooth and efficient as possible. Thank you for choosing [Your Company Name] for your National Insurance needs.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

804 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 37% de las opiniones negativas

Suele tardar más de 1 mes en responder

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3,6

Todas las opiniones

(804)

14 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

NASH is a SUPBERB example of a customer service employee

I had my query dealt with by a SUPBERB customer service person, NASH.
She was polite, attentive, patient, helpful and clear in her explanation of what was required from me, in order to achieve what I needed from NINODirect.
It was a pleasure to have her help me this morning.

I think NASH would be great as an instructor to teach customer service people MANY other companies how to best deal with customers and their queries!

My interactions with Nash have been far and away the easiest and most constructive I’ve had dealing with official departments.

Brenda Eves

22 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service.

Special commendation to Nash who helped me tremendously with my re-application for National Insurance. She guided me through the correct procedure and provided immediate, honest advice and support. Although it takes a while to reach the agents by phone, its well worth the wait. All previous issues were resolved, which is much appreciated.

7 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Prompt service, kindness, knowledge. Guided me through the process and made it so easy. Appreciated that agent called me as I was running out of phone credit. Seldom have had such a positive experience

2 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from an overseas user

The internet based questionnaire to capture my details was clear and easy to complete. I submitted two questions to the help centre which were both fully answered very promptly. The date promised for my letter to arrive was kept.

31 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding !

I was dealing with Adam, he was efficient, patient & informative.
Outstanding experience.
Thank you

21 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I completed the online form ok

I completed the online form ok, but had trouble uploading the documents needed
I called the helpline - answered straight away, who helped be immediately
called back to confirm all was done properly
Thanks
Excellent service

13 de julio de 2023
Opinión espontánea

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