Jade was very helpful. What a lovely, happy and polite person she is. Nothing was too much trouble for her. Talking to her from Australia, which I wasn't expecting. I expected an email back in re... Ver más
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Consulta las opiniones de los clientes
Ordered a NINO card at the end of August 2024. got an email saying dispached but never received the tiem. No tracking information or any kind of communication and it's the beginning of October now. S... Ver más
I had my query dealt with by a SUPBERB customer service person, NASH. She was polite, attentive, patient, helpful and clear in her explanation of what was required from me, in order to achieve... Ver más
I completed the online form ok, but had trouble uploading the documents needed I called the helpline - answered straight away, who helped be immediately called back to confirm all was done proper... Ver más
Información sobre la empresa
Escrito por la empresa
Welcome to www.ninoDirect.com, your destination for seamless facilitation of UK National Insurance number acquisition. We specialize in expertly guiding individuals worldwide through the process of obtaining and updating their HM Revenue & Customs (HMRC) records, ensuring swift issuance of confirmation letters. Our dedicated team of professional advisors stands ready at our direct call centre, offering personalized guidance and support whenever you need it. We pride ourselves on our unwavering commitment to delivering unparalleled service, consistently striving to exceed our clients' expectations. At www.ninoDirect.com, we uphold a steadfast promise encapsulated in three core values: Simplicity, Speed, and Reliability. Our mission is to simplify the process, expedite your requests swiftly, and be a reliable partner throughout your National Insurance journey. As a service provider offering a suite of online services, we aim to streamline your experience. Discover the breadth of our services available at www.ninoDirect.com, tailored to meet your specific needs. For any inquiries or assistance, please don't hesitate to reach out to us at +44 (0) 333 014 7210 / info@ninodirect.com. We are here to ensure your National Insurance journey is as smooth and efficient as possible. Thank you for choosing [Your Company Name] for your National Insurance needs.
Información de contacto
3,6
Medio
804 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 37% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The customer service representative was…
The customer service representative was professional, very helpful and polite.
12 de julio de 2023
Opinión espontánea
Nash was very polite and respectul
Nash was very polite and respectul. She had all the answers to all of my questions.
11 de julio de 2023
Opinión espontánea
sent e mail this Morning from
sent e mail this Morning from Australia, received a phone call just after 9am UK Time, very much appreciated. the person on the phone was very understand , 10 0ut of 10 for manners
11 de julio de 2023
Opinión espontánea
Briliant 👍✌️ jon very profesional
10 de julio de 2023
Opinión espontánea
Nash was very useful,very nice person…
Nash was very useful,very nice person to speak with
7 de julio de 2023
Opinión espontánea
Clear, quick and easy
Nash was very helpful, polite and patient. My questions were answered clearly and the application was completed quickly.
A very positive experience.
(Unlike a lot of other online/telephone support services.)
6 de julio de 2023
Opinión espontánea
V efficient staff....
V efficient staff....
Sent email and got phone call within a few mins.....
26 de junio de 2023
Opinión espontánea
Memorable Day…
I'm very happy for your help that you rendered for me today and it will be a memorable day for me whenever I remember. Thanks and God bless you abundantly. Amen
23 de junio de 2023
Opinión espontánea
My call was treated in a very helpful…
My call was treated in a very helpful manner by Nash.
22 de junio de 2023
Opinión espontánea
and got…
I called this morning and got through to Nash .She was wonderful to deal with I'm not technical at all .She had great patience and helped me complete my application .She was so kind and I would like to commend her
20 de junio de 2023
Opinión espontánea
Very patient and helpful staff member
Very patient and helpful staff member. Waited on the line for ages while I found an important document. Friendly too.
20 de junio de 2023
Opinión espontánea
Foarte utilă
A wonderful and helpful nurse and very kind thank you from the bottom of my heart
19 de junio de 2023
Opinión espontánea
Amazing
The timing, cordiality and speed was amazing. You usually expect something in 48 hours, but 10min is amazing. Thank you very much indeed
19 de junio de 2023
Opinión espontánea
Wonderfull! Thank you very much for all the…
Thank you very much for all the information I received. Prompt, useful and nice!! În 2 minutes i had have my problem ready, resolved!
15 de junio de 2023
Opinión espontánea
I was well attended to
15 de junio de 2023
Opinión espontánea
I was well attended to and i am happy…
I was well attended to and i am happy about it
15 de junio de 2023
Opinión espontánea
Adam was incredibly knowledgeable and…
Adam was incredibly knowledgeable and quick on their responses. the process of applying for My Nino so simple and easy.
14 de junio de 2023
Opinión espontánea
I needed proof of my NI for work
I needed proof of my NI for work. I noticed HMRC PDF didn't have a date on the letter and I didn't know if that was required. I also couldn't find a way to ask HMRC for a replacement card. I sent off to NINO Direct for the full package, letter and plastic NI card, for £35. The order was made last Friday 9 June. The letter and card arrived this morning, Tuesday 13th June, so well within a week. Thank you ninodirect.com. for your fast and complete service.
13 de junio de 2023
Opinión espontánea
Fantastic service!
The lady I spoke to this morning,I think her name was Nash, was fantastic, very polite, friendly and helpful. She made the process very easy to complete.
I would very much recommend this service to anyone.
Thank you.
12 de junio de 2023
Opinión espontánea
Fast and effective service
9 de junio de 2023
Opinión espontánea
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