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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I wouldn’t give them 1 star if I’m honest, back in mid November my son purchased some pakorey from Niralla (Leagrave Rd) halfway through eating one, I saw a piece of plastic had been fried inside the... Ver más

Valorada con 1 estrellas sobre 5

Absolutely poor . Parents bought Mithai for baby’s first birthday to give to relatives as blessing. On handing out the mithai they discovered boxes were incomplete weighed less than 1kg. Very embarras... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

5 star for outstanding customer service. My package was damaged when it was delivered. Without any delay, another package was sent out to me from Niralla's pocket for next day delivery. Been long sinc... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I was looking for 'Nirala' but ended up at 'Niralla' due to my own fault. I found this ploy incredibly cunning and quite frankly, felt like a fool. The 'Panjeeri' was a waste of money... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de postres
  2. también en la categoría
  3. Panadería

Escrito por la empresa

2008 Niralla International Sweets tentatively first opened it's doors. It was the first step to our success today. he following are some of the key principles we incorporate in our efforts: We offer a vast variety of traditional and seasonal food items such as; Mithai, Jalebi, cakes, desserts, savoury snacks and curries. Each item is freshly prepared and we never keep it for days. We never compromise in quality standards; therefore, our food items are made with fresh ingredients from reputable suppliers. We also prepare custom food items for your celebrations; whether it is a birthday party, a marriage celebration or any other function, you can contact us with any requirement. Good sanative conditions for interior and surroundings of the premises to implement quality standards. Outstanding customer service.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

148 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,8

Todas las opiniones

(148)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. No job to small. Ordered whilst based in Scotland and delivered by 7:30 same day in London. You really can't get any better than that. Superb custo er service and prices are very reasonable . Forgot to mention. Homemade and fresh. Amazing amazing amazing

29 de julio de 2021
Opinión espontánea
Logotipo de Niralla

Respuesta de Niralla

Thank you so much for taking the time to leave such a lovely review.

Valorada con 5 estrellas sobre 5

Excellent taste

Bought mix mithai for the first time. Overall excellent quality and taste. My personal favourites were ghulab jaman, ras gulla, laddu, plain sohn halwa and brown barfi. Will be ordering soon IA.

17 de julio de 2021
Logotipo de Niralla

Respuesta de Niralla

thank you somuchfor your lovely review

Valorada con 4 estrellas sobre 5

Never received the original delivery as…

Never received the original delivery as it was delivered to a wrong address. Got refund and were sent some sweets later just to say sorry. The sweets were nice and fresh.

22 de junio de 2021
Logotipo de Niralla

Respuesta de Niralla

I am sorry your first experience with us was so disappointing. We want our customers to be satisfied with our services and to love our product. I do hope you will not be put off from using us again.

Valorada con 5 estrellas sobre 5

They Provide Excellent Service

They Provide Excellent Service. I ordered from USA and they got it delivered in Uk right on time.
Thankyou for you wonderful Service

14 de junio de 2021
Logotipo de Niralla

Respuesta de Niralla

Thank you for taking the time to review us. We work really hard to ensure our customers are satisfied with our service.

Valorada con 5 estrellas sobre 5

5 star for outstanding customer service and quality of their product.

5 star for outstanding customer service. My package was damaged when it was delivered. Without any delay, another package was sent out to me from Niralla's pocket for next day delivery. Been long since I have experienced such an honest and kind business people. Hence 5star. Also, sugar free mithai tasted excellent. Couldn't believe they were sugar free. Looking forward to ordering my next box of mithai soon!!!

10 de junio de 2021
Logotipo de Niralla

Respuesta de Niralla

Thank you so much for your lovely review. It is very important to us that our customers receive the best product with the best service. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Thank you so much my family really…

Thank you so much my family really enjoyed it I will definitely recommend you to friends and family

7 de junio de 2021
Logotipo de Niralla

Respuesta de Niralla

Thank you so much for your kind review. We hope to see you again soon!

Valorada con 5 estrellas sobre 5

I received excellent service with a…

I received excellent service with a personal touch. I felt someone cared about me and my requirements.

31 de mayo de 2021
Logotipo de Niralla

Respuesta de Niralla

I am so glad to hear that! We work hard to ensure we satisfy our customers' needs.

Valorada con 5 estrellas sobre 5

Great!

Great and timely service!

27 de mayo de 2021
Logotipo de Niralla

Respuesta de Niralla

Thank you for taking the time to review us. We aim to please!

Valorada con 5 estrellas sobre 5

I’m so happy with my experience

I’m so happy with my experience with Niralla. The customer service was above and beyond my expectations. Thank you for making my experience so great!

20 de mayo de 2021
Logotipo de Niralla

Respuesta de Niralla

Thank you so much bhai. We work really hard to ensure our customers are satisfied with our product and service.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. I’ve ordered online for mix Mithai (sweet); surprisingly I received the pack next day and also, taste were delicious. Pakistani style Mithai
Highly recommended

19 de mayo de 2021
Logotipo de Niralla

Respuesta de Niralla

Thank you so much for taking the time to reply. We work hard to ensure excellent products and service!

Valorada con 3 estrellas sobre 5

A bit disappointing experience on this…

A bit disappointing experience on this occasion. Mithai seemed a lot more oily and not crisp. Also rasgulla bit didn't seem fresh.

15 de mayo de 2021
Logotipo de Niralla

Respuesta de Niralla

I am disappointed you received lessthan perfect mithai. i can promise you it was exceptionally fresh as the run up to eid we were producing daily not weekly as we normally do.

Valorada con 5 estrellas sobre 5

The presentation was excellent

The presentation was excellent, sweets quality was good. Delivery was prompt (although would have been nice if it was delivered close to Eid since this was a Eid gift)

12 de mayo de 2021
Logotipo de Niralla

Respuesta de Niralla

Thank you for taking the time to review. We had to get orders out as they arrived to ensure it was delivered on time as we have been experiencing delays with most courier companies.

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