Norfolk Designer Gardens Opiniones 

662
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Extremely happy with the product but the company's customer communications could be improved. Received an email saying that the goods had been despatched but no further updates as to when they would b... Ver más

Valorada con 5 estrellas sobre 5

The quality of the table/chairs is excellent. The 4 chairs are delivered stacked and the protection for the arms is compromised. A small blemish, easily sanded out. The delivery service was not good.... Ver más

Valorada con 5 estrellas sobre 5

I wish I could give them more stars but I carnt the garden furniture is fantastic it is stunning quality dont know what else to say worth the money

Valorada con 5 estrellas sobre 5

I bought the Lutyens three seater bench in the sale and it's fabulous. The delivery man, Matt, was really helpful and, it being really heavy, he carried it into the garden for me. Great service and a... Ver más


Información sobre la empresa

  1. Tienda de mobiliario para jardín

Escrito por la empresa

Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

662 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(662)

271 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick and good

The table and chairs we ordered were dispatched swiftly. Communication was very good. We're really happy with the quality of the products.

5 de septiembre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great except for Comms

The table I ordered is really great. Only problem was the cover for the umbrella which was broken.
I contacted the company and they agreed to send out a replacement. A week later nothing. Rang again and they said it was in the system. Long and short, it took almost 3 weeks to arrive and then I got 2. Please sort out your comms as it is an unnecessary irritant on a lovely product.

8 de julio de 2026
Valorada con 5 estrellas sobre 5

Ordered XL Oval Teak 3 Seater Bench

Ordered XL Oval Teak 3 Seater Bench. Fabulous quality, very well made and beautiful finish. Looks great in our garden setting and an ideal spot to sit back relax and reflect. Ordered on Bank Holiday Monday and received on Thursday, well within the 1-2 week suggested delivery timescale. Joe, who delivered our item was great and very informative. An excellent purchase and will highly recommend to our family and friends.

3 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Everything went wrong to having waited…

Everything went wrong to having waited 5 weeks for a delivery to it not turning up on delivery day. I cancelled in the end as got fed up waiting.

6 de agosto de 2026
Logotipo de Norfolk Designer Gardens

Respuesta de Norfolk Designer Gardens

Hello Shirley,

Regrettably, your order was impacted by the Middle East situation at the time. We would be happy to make it up to you if you contact our team at 01953 660845.

Valorada con 5 estrellas sobre 5

The table and chairs arrived on…

The table and chairs arrived on time,two of the chairs were damaged in transit with no hesitation the chairs were replaced within two days,the delivery guys were polite and apologised and there manager was such a friendly guy

6 de agosto de 2026
Valorada con 4 estrellas sobre 5

The bench was excellent

The bench was excellent, delivery was reasonably quick, they could do with a tracking system but overall a very good company and I would definitely buy from them again.

5 de agosto de 2026
Valorada con 2 estrellas sobre 5

After sale service could have been better

Item ordered did not contain full specification so took a chance and ordered. Item arrived in good time and was excellent quality but didn't fit so had to be returned. Company does not arrange return. We were just told to post it! Decided to return it personally as we live in next county - noone answering phone numbers given at gate. Eventually got in by chance. Helpful Peter took the item but no offer of a receipt. Was told to send an email for a refund but waited days for a reply when I eventually had to telephone myself. Not inclined to shop there again.

5 de agosto de 2026
Valorada con 5 estrellas sobre 5

I bought a bench

I bought a bench, good communication and quick delivery. The bench was easy to assemble, following the guidance given at delivery. A sturdy bench that looks like it will last many years.

5 de agosto de 2026
Valorada con 4 estrellas sobre 5

Good product

Good product, Good value for money, happy with the purchase. Dropped one star due to delivery company - just dumped it all at the back gate and left.

30 de julio de 2026
Valorada con 3 estrellas sobre 5

I hate to give a negative review of the…

I hate to give a negative review of the Salisbury bench because the bench itself is of good design & quality, however on delivery one armest had a very bad brown varnish spill or stain on its front.
Before assembling the bench I contacted the seller & spoke to the owner. He suggested that I try to remove the stain by wiping & would fade in time.He said he would send a cushion to compensate me.
I have tried wiping & sandpapering. The stain is quite deeply ingrained into the wood,better but not completely gone.
3 weeks later I am still awaiting the cushion,but delivery of the bench was nearly 3 weeks.

Update 4/9/26..
Cushion now arrived,thanks very much.

13 de agosto de 2026
Valorada con 5 estrellas sobre 5

Item delivered promptly and within time…

Item delivered promptly and within time frame. Delivery driver was very helpful. My item was a garden bench. The delivery driver asked where I would like it and it was no trouble for him to carry it through the house to my back garden. Bench as described and quality is fantastic. I did need a little advice regarding putting it together and when I phoned for help I received the information I needed. Great customer service.

28 de julio de 2026
Valorada con 2 estrellas sobre 5

Purchased Heritage Teak Dining…

Purchased Heritage Teak Dining Collection (6 Seater)
£749.00 in March 25 arrived June 25 with Damage phoned the company they said they would look into this and never did despite phoning them back 3 times
Now August 26 and the glues come loose dowels coming loose hence it's coming apart

29 de agosto de 2026
Opinión espontánea

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