The quality of the table/chairs is excellent. The 4 chairs are delivered stacked and the protection for the arms is compromised. A small blemish, easily sanded out. The delivery service was not good.... Ver más
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Consulta las opiniones de los clientes
Ordered XL Oval Teak 3 Seater Bench. Fabulous quality, very well made and beautiful finish. Looks great in our garden setting and an ideal spot to sit back relax and reflect. Ordered on Bank Holida... Ver más
Extremely happy with the product but the company's customer communications could be improved. Received an email saying that the goods had been despatched but no further updates as to when they would b... Ver más
I wish I could give them more stars but I carnt the garden furniture is fantastic it is stunning quality dont know what else to say worth the money
Información sobre la empresa
Escrito por la empresa
Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!
Información de contacto
Sunnyside Farm, Golf Links Road, Morley St. Peter, NR18 9SU, Wymondham, Reino Unido
- 01953 660845
- info@ndgonline.co.uk
- norfolkdesignergardens.com
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Great quality garden furniture
Joe delivered this item to my home in February and offered to put it together if I found it too much trouble. I finally got the bench together with the help of my son and husband and it's really fantastic. Heavy, solid and looks great. Joe had a coffee table on his van that matched so that still needs to be put together. It's all good quality. Can highly recommend.
Excellent customer service
Excellent customer service, communicative, helpful and love the product!
We bought the Westminster teak garden bench and we absolutely love it. It looks even better now that we have treated with Semco teak sealer.
Tory kindly assembled it for us before delivery as a gesture of good will as we had bought before.
Excellent service, thanks Tory.
Highly recommend Norfolk Designer Gardens!
Unfortunately my table and chairs were…
Unfortunately my table and chairs were faulty, big split in the table and woodworm in the chairs. Promised replacement but 3 weeks later nothing.

Respuesta de Norfolk Designer Gardens
Bought a Kingston bench
Bought a Kingston bench. On the FAQs in reply to the question "is the furniture delivered assembled?" the answer given is "Yes absolutely every piece arrives fully assembled by our friendly delivery team....no tools, no stress, no flat pack frustration.."
The bench arrived flat packed on a large pallet. It took a whole afternoon to assemble with significant stress: I needed an electric drill, an 8mm bit, a 4lb lump hammer (as the mortice and tenon joints were very tight), some longer screws than those supplied (which were pathetic) and a small hammer for the dowels (which didn't fit properly). So very misleading to say "EVERY" piece arrives fully assembled.

Respuesta de Norfolk Designer Gardens
High quality table and chairs
High quality table and chairs. Table assembled by delivery driver in our garden.
Not particularly good communication from company about delivery details and I had to chase up several times.
Very good but no notice of delivery
The quality is good. After ordering the confirmation said could be months before delivery. Then had notification it would only be only days with a date specified . Brilliant but only 4 stars as it then turned up a day early with no notice. Luckily someone was in to accept and the delivery driver was really good

Respuesta de Norfolk Designer Gardens
Good product but poor delivery- it was…
Good product but poor delivery- it was just dumped on drive by agrumpy unhelpful staff and its very heavy

Respuesta de Norfolk Designer Gardens
Very fast delivery
Very fast delivery, company owner very helpful and friendly. Superb quality garden furniture.
Heritage dining set is of good quality, but...
Heritage dining set is of good quality and looks great. However, delivery quoted as 7-14 working days, but order placed on 9th March and delivery finally took place on April 28th. I did receive one email saying delivery window was 7 - 13 April, but heard nothing more. Had to ring twice to find out what was actually going on, apparently problems at Lowestoft.
Website implies "light assembly required" but had a huge forklift pallet delivered on the drive which I was left to unpack with no assistance to even move the items close to desired location. Having said that, it's a great end result.

Respuesta de Norfolk Designer Gardens
Really disappointed with the company
Really disappointed with the company. We purchased teak table and chairs in August and they are already in a mess. One has a clean break through the wood, others are splintering with numerous cracks down the chairs. I have reached out for help by e mail, but no reply at all.

Respuesta de Norfolk Designer Gardens
Worst of the worst
No contact for weeks, then they finally called to arrange a delivery, and didn’t deliver. Instead, they decided to deliver on one day we couldn’t do. The chairs have arrived covered in mould and the table has arrived damaged; the box is covered in footprints. Emailed to complain, but no response after several days, not even an acknowledgement. Nowhere near good enough on any account. Time to call my bank!!

Respuesta de Norfolk Designer Gardens
Easy to order online
Easy to order online. Delivery of furniture today on a pallet that was all wrapped and secured well. Very pleased with it. Very good quality. Delivery wasn't long. Thank you.
Good quality furniture
The quality of this furniture is very good , it is heavy consistent with solid tight grained timber. We received our delivery on Saturday a week after ordering it was well packaged . We purchased a set with four carver chairs and a round table. Very pleased , nice people to do business with.
Ordered Garden Table and 8 Chairs
Ordered Garden Table and 8 Chairs, delivery was 7-10 days but to my surprise I had a telephone call to say they could deliver it in just 2 days time. They telephoned the morning of delivery to let me know what time they would be here and they were spot on time. We have stored the items whilst garden is being redesigned but from what we could see it all looked really nice and we are really happy with it.
Good quality table and chairs but I…
Good quality table and chairs but I didnt realise that I would have to build the table and a couple of the wooden pegs broke off so I had to drill them out

Respuesta de Norfolk Designer Gardens
Good High Quality Garden Furniture
I am thrilled
I have taken delivery this weekend of my Heritage teak wood outdoor dining set with cushions and parasol and a bench. I have to say I am thrilled.
The quality far surpassed what I expected and I deliberately chose an extending table but was unsure of how difficult it would be ro operate. I should not have worried because it is easy.
I opted for the installation and this was done by a friendly, helpful and chatty director of the firm who took away all the packaging. I think he was called Paul.
The large parasol gives more shade than any other I have seen and covers the whole table.
As an extra having seen the quality of the table and chairs I bought a bench which i am enjoying using.
I have every confidence in recommending this company and I am so glad I chose them to buy my patio furniture from.
Lovely delivery driver
Lovely delivery driver - kept me informed of progress during delivery
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