I’m new to Nous but so far I’ve saved £288 per year on my energy without lifting a finger! they did all the work it was seamless, looking forward to making more savings while I’m sitting back having a... Ver más
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Consulta las opiniones de los clientes
Really helpful that Nous sorted out my energy switch. Only given them a four out of five because they won't stop messaging me for a task I could have done myself on this occasion. I haven't asked nous... Ver más
Within a day Nous helped me bring my energy bill down by £60 pm after it doubled, looking forward to seeing how else they can help me save!
Nous found me a cheaper electricity rate with my current provider and sorted the switch for me so I didn’t have to do anything, they saved me £60 a year, well worth it! Also customer service is brilli... Ver más
Información sobre la empresa
Escrito por la empresa
We're helping households get smart and stay vigilant to the cost-of-living crisis.
Información de contacto
Farringdon, EC1R 3BW, London, Reino Unido
- support@nous.co
- nous.co
Ha contestado el 88% de las opiniones negativas
Suele responder en menos de 1 semana
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Wow!!!
Wow! What a quick and simple app to use and earn cash rewards from! Highly recommend Nous to friends and family.
Very easy experience and would highly…
Very easy experience and would highly recommend. Very straight forward and not loads of communication which is helpful for busy people.
Great idea and great customer support
Great idea and great customer support. Nous supported me from the start with my energy change ensuring every aspect of the switch process went smoothly and was completed successfully. I look forward to what other savings can be made.
Very pleased
Very pleased, easy and straight forward process. The only thing that would improve the experience is an app to make it easier.
Must-use service
The experience was amazing and so easy to switch as they do all the hard work. Saving me money whilst I go about my day. They are so kind and welcoming. Thank you!
Super easy and kept well informed…
Super easy and kept well informed throughout the process. Would recommend their services
Quick and clear communication
Quick and clear communication. Great savings on current bills.
Nous achieved a much better gas /…
Nous achieved a much better gas / electricity deal for me .They did everything for me whilst explaining it all along the way in a very straightforward manner
I tried Nous after hearing good reviews…
I tried Nous after hearing good reviews and wanting to see if it could save us money. Unfortunately I’ve had a pretty poor experience. They suggested an energy switch which I told them not to go ahead with as I wanted to look into it myself to double check everything. They then went ahead with the switch, I didn’t see the WhatsApp messages they had sent and didn’t try any means of communication to confirm I wanted to proceed when I had already set not to. I’m not stuck with an energy company with the most dreadful customer service who are refusing to switch us back despite being within the cool off period. The first time I knew we’d switch was when money had been taken from my account by the alternative energy company. I’ve fed back how poor my service has been to Nous but now being ignored and they’re not holding them self accountable for their poor service and accepting they switched despite my wishes. I’m now going to be out of pocket as the energy prices have gone up with my original provider
Easy switch over to new mobile provider…
Easy switch over to new mobile provider and saving money
Couldn’t have been smoother
Couldn’t have been smoother, really impressed
Great service
Great service, quick easy and simple! Does all the work for you!
From start to finish
From start to finish, the service was exceptional. And nous did everything
This is great
This is great. You don’t really have to do anything, they do all the work for you! Easy to communicate through what’s app and quick response times. Would recommend
Seamless experience
Seamless experience!
So far so good! 😊
Would recommend
So easy
So easy, great advice, all done for me! what more could I ask for, absolutely brilliant and would 100% recommend
I cant recommend Nous enough
I cant recommend Nous enough, they did exactly as I had asked. Excellent service
I wanted a fixed but got a tracker
I liked that I didn’t have to do anything at all, however I wanted to go on a fixed rate but they put me on a tracker with exit fees which isn’t ideal.

Respuesta de Nous
Outstanding …
Really easy to use and switch was made so quickly great result
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