Jake was a lovely, fully understanding of why I had to cancel my policy and although he did have to do his job by offering me a better deal to keep me as a customer, I never felt pushed or forced int... Ver más
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Consulta las opiniones de los clientes
Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Ver más
La empresa ha respondido
Friendly staff- but was dissapointed that i didnt get the answer that i needed on the phone call when i called intially. However, I emailed them again, and my question has been answered. So thankyo... Ver más
La empresa ha respondido
Great customer service, Patrick was very helpful and answered all the queries I had. Fortunately I've not had to make a claim yet so can't comment on that process but hopefully it would be an easy one... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Now Pet
Escrito por la empresa
Affordable, no-nonsense lifetime pet insurance for dogs and cats
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
FREE 24/7 vet support
UK customer service
15% multi-pet discount
Excesses from as low as £99
0% interest monthly plans
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Información de contacto
Reino Unido
- 01992 926006
- nowpet.co.uk
4,6
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 90% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very informative and answered all the…
Very informative and answered all the questions I had professionally
29 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for leaving this review Olivia.
It’s good to hear the information you received was clear and helpful, and that your questions were answered professionally.
We really appreciate the feedback.
Quick fix to a problem
We initially had a problem with signing into our family account for our pets and the problem was resolved both easily, quickly, and with clarity needed as to what the problem was after getting help.
28 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
We’re pleased to hear that this was sorted without any fuss Jack.
Thank you for letting us know the issue with your family account was resolved quickly, easily and with a clear explanation of what had happened.
Amazing customer service and very…
Amazing customer service and very professional - so friendly and helpful.
28 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to share your experience with us Spencer. We appreciate your kind comments.
Call to discuss claims queries
Very helpful with the queries I had regarding a potential claim I would be going to make and put my mind at ease. Thank you Charlotte.
27 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review. I am pleased to hear that Charlotte was able to assist with your queries. We appreciate your kind comments.
I've spoke to Hannah twice now she's…
I've spoke to Hannah twice now she's very honest and helpful
Thank you
27 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review.
The assistant i spoke too on the phone…
The assistant i spoke too on the phone was very polite and helpful she answered all my questions
23 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Karen. We appreciate your kind comments.
Hannah made the purchase very easy,she…
Hannah made the purchase very easy,she was helpful,knowledgeable and precise.
22 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Trevor.
Talked to hannah she was very helpful…
Talked to hannah she was very helpful and clear and told me everything I needed to know
22 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Gary. I am pleased Hannah was helpful and able to go through everything you need.
Nice customer service
I speak 2becky to do a claim she explained everything very well before I've gone to make a claim , I haven't made the claim.yet so I hope it's straight forward but I have trust I them as they was very good help thanks
22 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Kelly. I am pleased to hear that Becky was able to help with your claim.
Extremely friendly and professional
22 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review David.
Paige was knowledgeable and offered…
Paige was knowledgeable and offered good, clear help with my issue of a lost claim. She explained the process and a rough timescale. Thanks Paige, appreciated your help.
21 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Kathryn. I am pleased to hear that Paige helped with your claim. We appreciate your kind comments.
Excellent customer service
Excellent customer service no long call time waiting to speak to someone. This is my 3 year and as yet I haven’t made a claim 🤞 I’ll never have to but its peace of mind
21 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Mrs Kilpatrick. We appreciate your lovely feedback.
I spoke to Sophie on live chat she was…
I spoke to Sophie on live chat she was very helpful and changed my DD date for me
21 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Hello Shirley, thank you for taking the time to leave us a review. I am happy to hear that Sophie was able to assist with your query.
Robyn was really helpful as always …
Robyn was really helpful as always gave me the information i was looking for regarding my claim
20 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Sandra. I am pleased to hear that Robyn was able to assist with your claim.
Respuesta de Now Pet
Thank you for taking the time to leave us a review Elaine.
Very helpful and explained everything…
Very helpful and explained everything have decided to stay with Now Pet
20 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a revie and for choosing with stay with Now Pet Karen. We appreciate your kind feedback.
Becky dealt with my call
Becky dealt with my call. She was extremely polite and helpful with my query and offered assistance in sending documents by email too. Excellent service.
20 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Hello Rodney, thank you for taking the time to leave us a review. I am pleased to hear that Becky was able to help with your queries.
Very friendly and gave me all the…
Very friendly and gave me all the information I needed.
20 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Susan.
Hannah in customer service was very…
Hannah in customer service was very helpful and pleasant. She was able to answer all my queries.
20 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review. I am pleased to hear that Hannah was able to answer all of your queries.
Very helpful and friendly
17 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Hello Jonathan, thank you for taking the time to leave us a review.
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