Jake was a lovely, fully understanding of why I had to cancel my policy and although he did have to do his job by offering me a better deal to keep me as a customer, I never felt pushed or forced int... Ver más
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Consulta las opiniones de los clientes
Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Ver más
La empresa ha respondido
Friendly staff- but was dissapointed that i didnt get the answer that i needed on the phone call when i called intially. However, I emailed them again, and my question has been answered. So thankyo... Ver más
La empresa ha respondido
Great customer service, Patrick was very helpful and answered all the queries I had. Fortunately I've not had to make a claim yet so can't comment on that process but hopefully it would be an easy one... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Now Pet
Escrito por la empresa
Affordable, no-nonsense lifetime pet insurance for dogs and cats
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
FREE 24/7 vet support
UK customer service
15% multi-pet discount
Excesses from as low as £99
0% interest monthly plans
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Información de contacto
Reino Unido
- 01992 926006
- nowpet.co.uk
4,6
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 90% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service!
The young lady helped and fully understood my query today! She helped resolve things and was very professional.
Thanks for your help today! 🤩
17 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Hello Hayley, thank you for taking the time to leave us a review. We appreciate your lovely feedback.
Young lady was able to attend to my…
Young lady was able to attend to my enquiry.
30 de junio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Mike.
5* for Will
Will was really helpful and understanding- sorted my query straight away! Didn’t have to wait long either!
16 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Katy. I am pleased to hear that Will was able to quickly resolve your query.
A 5* service.
A general enquiry turned out to be a very informative conversation. I spoke to Hannah who found nothing I asked to much effort to explain very clearly and courteously.
Thank you and what a refreshing change to find this these days. 5*
15 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Wilf. I am so pleased to hear that Hannah was able to help.
Hannah was great
Hannah was great — she was very polite, professional, friendly, and knowledgeable. She reassured me that my pet policies were all in order and clearly explained why I had experienced my issue. I finished the call feeling confident, reassured, and very happy with the service I received.
13 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
We’re really pleased Hannah was able to explain what had happened, reassure you that your pet policies were in order and leave you feeling confident by the end of the call.
Thank you for recognising the care, professionalism and knowledge she brought to the conversation. We’ll make sure she sees this.
Great customer service
Great customer service - helpful, informative and supportive.
6 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Hello Robin, thank you for taking the time to share your experience with us.
Nancy was a great help with my query
9 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Veronica.
Emily was extremely helpful.
10 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Kami. I am so pleased to hear that Emily was helpful.
Nancy was very informative and polite
Nancy was very informative and polite. Took the time to explain my renewal and give me a competitive price.
9 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Hello Claire, thank you for leaving us a review. I am so glad to hear that Nancy was able to assist with your renewal. We appreciate your feedback.
Had a query about our policy coverage…
Had a query about our policy coverage and our question was dealt with very quickly.
9 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review James.
What's a lovely pet insurance I've been living now for about three years and even though it goes up a bit every year because my dog is old there's such nice people the lady Nancy she's amazing
I have an old dog and the lady Nancy was so outful and amazing I've been with them now for three years and I'm delighted
9 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for leaving us a review and for choosing to stay with Now Pet Insurance. I am so pleased to hear that Nancy was helpful with your renewal. We appreciate your lovely comments and feedback.
Extremely helpful
Extremely helpful, clear about my query and solved quickly
Thanks sam
7 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
We’re glad Sam was able to understand your query, explain things clearly and get it resolved quickly for you.
Thanks for leaving a review Nikki, it’s really appreciated.
George explained why my policy had…
George explained why my policy had increased and reassured me I was on the best plan.
8 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for your review Sarah
Always had good customer service
Very friendly, helpful staff. Quick and efficient customer service.
8 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave this review Gill. We’re pleased the team were able to help quickly and make the service feel straightforward.
Sam was very helpful on my call today
Sam was very helpful on my call today, he explained my options very thoroughly, will definitely recommend to friends and family.
8 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
It’s great to hear that Sam took the time to explain your options properly and helped you feel clear on everything. A recommendation to friends and family is a huge compliment, and we really appreciate it.
Spoke with Ellie who transferred me to…
Spoke with Ellie who transferred me to Will who I have to say had been absolutely brilliant Ellie to
Set up a new policy talked me through everything all set up and fine in just a few minutes. I now have peace of mind
Thankyou guys it’s very appreciated
7 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Alyson. I am so pleased to hear that Ellie and Will were both able to assist you with your new policy. We appreciate your kind comments.
From the time claim went in
From the time claim went in. Been very efficient and covered what was in policy with no quibble within 10 days. Called and spoke to Oliver in customer services who explained ongoing treatment, medication costs going forward.
7 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Hello Ann, thank you for taking the time to leave us a review. I am pleased to hear that Oliver was able to assist with your claim.
Thank you Polly!
Polly was extremely helpful with my query and I feel is going above and beyond to assist. She showed genuine compassion and empathy. thank you so much
7 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Thank you for taking the time to leave us a review Lucy. I am so pleased to hear that Polly was helpful with your query.
Will is very well mannered
Will is very well mannered . Sorted any issue out I had. Nice guy
6 de julio de 2026
Opinión espontánea
Respuesta de Now Pet
Hello Kim, thank you for leaving us a review. I am so pleased to hear Will was able to help resolve your queries.
Respuesta de Now Pet
Thank you for taking the time to leave us a review.
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