Jake was a lovely, fully understanding of why I had to cancel my policy and although he did have to do his job by offering me a better deal to keep me as a customer, I never felt pushed or forced int... Ver más

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Consulta las opiniones de los clientes
Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Ver más
La empresa ha respondido
Friendly staff- but was dissapointed that i didnt get the answer that i needed on the phone call when i called intially. However, I emailed them again, and my question has been answered. So thankyo... Ver más
La empresa ha respondido
Great customer service, Patrick was very helpful and answered all the queries I had. Fortunately I've not had to make a claim yet so can't comment on that process but hopefully it would be an easy one... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Now Pet
Escrito por la empresa
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Información de contacto
Reino Unido
- 01992 926006
- nowpet.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 90% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful staff member that also…
Very helpful staff member that also provided a lot of information

Respuesta de Now Pet
Ellie was great really helpful and…
Ellie was great really helpful and friendly

Respuesta de Now Pet
The lady tried to help as much as she…
The lady tried to help as much as she could but she still couldn't pre orthorise my pets claim. But they have promised to sort the claim payment with the vets direct.

Respuesta de Now Pet
Renewal
I managed to speak to an operator straight away, wasn’t on hold for long, which is always a bonus. My premiums went up this year, but phoned them and managed to get the price down, good to speak to George and Jakob who could help me and the cover is the same.

Respuesta de Now Pet
Fell behind on payment and the agent…
Fell behind on payment and the agent was so kind, we decided on a payment on the day and then he kindly spread the cost of the insurance over the two remaining payments. Will definetly stay with Now Pet Insurance. Have been with them for years. Never had a problem :)

Respuesta de Now Pet
I was able to get the help I needed by…
I was able to get the help I needed by making one phone call. I didn't wait very long and Was met by a friendly voice on the end of a phone. Far better than being asked to go to a website or chat with an AI assistant.
Polly took the time to listen to all me questions and answer them in a way which helped me to understand my Insurance Policy. She said I could ring again and ask for her if I need any more help. I felt far less confused and anxious by the time I got off the phone.

Respuesta de Now Pet
Lovely adviser helped me get what I…
Lovely adviser helped me get what I needed

Respuesta de Now Pet
Robyn was super helpful and make sure…
Robyn was super helpful and make sure things were made clear around what I needed to do about making a claim.

Respuesta de Now Pet
Friendly and efficient
George clearly and fully answered all of my questions and was efficient, polite and friendly

Respuesta de Now Pet
The person that I was chatting to was…
The person that I was chatting to was not pushy and when I explained the situation he was very helpful

Respuesta de Now Pet
very helpful and efficient
Polly was very helpful and efficient. She was knowledgeable and was able to offer me support

Respuesta de Now Pet
Been with nowpet a long time now
Been with nowpet a long time now - great company to deal with. George was very helpful, polite and a great ambassador for the company. Thank you George

Respuesta de Now Pet
Stay clear!
Do not touch this company with a barge pole! All the money you pay for insurance is a waste of time, they fail to mention all the 'caps'.
I rang the company before I went ahead with my dogs treatment and they said they would cover it all!
Absolute joke!

Respuesta de Now Pet
Spoke to Emily today
Spoke to Emily today. She was very thorough and explained all details of my policy. I found her very pleasant and helpful

Respuesta de Now Pet

Respuesta de Now Pet
Will was extremely helpful and…
Will was extremely helpful and knowledgeable. Very polite and helped me with my concerns

Respuesta de Now Pet
Very helpful actually
Very helpful actually, explained everything to me in a kind and considerate way.

Respuesta de Now Pet
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