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Now Pet Opiniones 

2222
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jake was a lovely, fully understanding of why I had to cancel my policy and although he did have to do his job by offering me a better deal to keep me as a customer, I never felt pushed or forced int... Ver más

Valorada con 5 estrellas sobre 5

Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly staff- but was dissapointed that i didnt get the answer that i needed on the phone call when i called intially. However, I emailed them again, and my question has been answered. So thankyo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service, Patrick was very helpful and answered all the queries I had. Fortunately I've not had to make a claim yet so can't comment on that process but hopefully it would be an easy one... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Seguros para animales domésticos

Sobre Now Pet

Escrito por la empresa

Affordable, no-nonsense lifetime pet insurance for dogs and cats

Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.

Get a Quote now

Now Pet customers get access to

  • FREE 24/7 vet support
  • UK customer service
  • 15% multi-pet discount
  • Excesses from as low as £99
  • 0% interest monthly plans

    Lifetime cover as standard

    With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.

    Get a pet insurance quote now

    Cover for dogs and cats, sorted in minutes!

    Get a Quote now

  • Información de contacto

    4,6

    Excelente

    TrustScore: 4.5 sobre 5

    2 mil opiniones

    5 estrellas
    4 estrellas
    3 estrellas
    2 estrellas
    1 estrella

    Invita a los clientes a opinar

    Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

    Ha contestado el 90% de las opiniones negativas

    Suele responder en menos de 24 horas

    Así usa esta empresa Trustpilot

    Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

    4,6

    Todas las opiniones

    (2222)

    592 opiniones en los últimos 12 meses

    Escribir una opinión
    Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

    Valorada con 4 estrellas sobre 5

    The lady tried to help as much as she…

    The lady tried to help as much as she could but she still couldn't pre orthorise my pets claim. But they have promised to sort the claim payment with the vets direct.

    2 de julio de 2026
    Opinión espontánea
    Logotipo de Now Pet

    Respuesta de Now Pet

    Hello Rachael, thank you for taking the time to leave us your feedback.

    Valorada con 5 estrellas sobre 5

    Renewal

    I managed to speak to an operator straight away, wasn’t on hold for long, which is always a bonus. My premiums went up this year, but phoned them and managed to get the price down, good to speak to George and Jakob who could help me and the cover is the same.

    2 de julio de 2026
    Opinión espontánea
    Logotipo de Now Pet

    Respuesta de Now Pet

    Thank you for taking the time to share your experience with us. I am so pleased to hear George and Jakub were able to assist you with your renewal.

    Valorada con 5 estrellas sobre 5

    Fell behind on payment and the agent…

    Fell behind on payment and the agent was so kind, we decided on a payment on the day and then he kindly spread the cost of the insurance over the two remaining payments. Will definetly stay with Now Pet Insurance. Have been with them for years. Never had a problem :)

    1 de julio de 2026
    Opinión espontánea
    Logotipo de Now Pet

    Respuesta de Now Pet

    Thank you for taking the time to leave us a review and sharing your experience with us Carla.

    Valorada con 5 estrellas sobre 5

    I was able to get the help I needed by…

    I was able to get the help I needed by making one phone call. I didn't wait very long and Was met by a friendly voice on the end of a phone. Far better than being asked to go to a website or chat with an AI assistant.
    Polly took the time to listen to all me questions and answer them in a way which helped me to understand my Insurance Policy. She said I could ring again and ask for her if I need any more help. I felt far less confused and anxious by the time I got off the phone.

    17 de junio de 2026
    Opinión espontánea
    Logotipo de Now Pet

    Respuesta de Now Pet

    Hello Laraine, thank you for taking the time to leave us a 5 star review. I am so pleased to hear that Polly was able to assist you during your call. We appreciate your lovely feedback.

    Valorada con 5 estrellas sobre 5

    Robyn was super helpful and make sure…

    Robyn was super helpful and make sure things were made clear around what I needed to do about making a claim.

    26 de junio de 2026
    Opinión espontánea
    Logotipo de Now Pet

    Respuesta de Now Pet

    Thank you for taking the time to leave us a review Rebecca. I am so pleased to hear that Robyn was able to assist with your queries.

    Valorada con 5 estrellas sobre 5

    Friendly and efficient

    George clearly and fully answered all of my questions and was efficient, polite and friendly

    25 de junio de 2026
    Opinión espontánea
    Logotipo de Now Pet

    Respuesta de Now Pet

    Thank you for taking the time to leave us a review George.

    Valorada con 5 estrellas sobre 5

    very helpful and efficient

    Polly was very helpful and efficient. She was knowledgeable and was able to offer me support

    24 de junio de 2026
    Opinión espontánea
    Logotipo de Now Pet

    Respuesta de Now Pet

    Thank you for taking the time to leave us a review Adam.

    Valorada con 5 estrellas sobre 5

    Been with nowpet a long time now

    Been with nowpet a long time now - great company to deal with. George was very helpful, polite and a great ambassador for the company. Thank you George

    23 de junio de 2026
    Opinión espontánea
    Logotipo de Now Pet

    Respuesta de Now Pet

    Thank you for taking the time to leave us a review Jon. I am so pleased to hear that George was helpful. We truly appreciate your lovely comments and will pass this onto George.

    Valorada con 2 estrellas sobre 5

    Stay clear!

    Do not touch this company with a barge pole! All the money you pay for insurance is a waste of time, they fail to mention all the 'caps'.
    I rang the company before I went ahead with my dogs treatment and they said they would cover it all!
    Absolute joke!

    19 de junio de 2026
    Opinión espontánea
    Logotipo de Now Pet

    Respuesta de Now Pet

    I am very sorry to hear this. We would like to look into this as a matter. As TrustPilot is a third-party platform, I have sent you a message directly via TrustPilot for further details (please note that this will come from TrustPilot and not Now Pet Insurance). If you can reply to that message with your policy number and contact number.

    Valorada con 5 estrellas sobre 5

    Spoke to Emily today

    Spoke to Emily today. She was very thorough and explained all details of my policy. I found her very pleasant and helpful

    18 de junio de 2026
    Opinión espontánea
    Logotipo de Now Pet

    Respuesta de Now Pet

    Thank you for sharing your experience with us. I am so glad to hear that Emily was helpful and was able to answer your questions.

    Valorada con 5 estrellas sobre 5

    Will was extremely helpful and…

    Will was extremely helpful and knowledgeable. Very polite and helped me with my concerns

    18 de junio de 2026
    Opinión espontánea
    Logotipo de Now Pet

    Respuesta de Now Pet

    Thank you for taking the time to leave us a review Audra. I am so pleased to hear Will was able to assist you with your queries.

    La experiencia Trustpilot

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