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Ocean World Travel Opiniones 560

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As always, efficient, Knowledgeable and helpful. They are always a pleasure to do business with. I have used Ocean World Travel for more than twenty years and would never book a cruise with anyone el... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very friendly staff, who are helpful in every way. I always book with this company and have done for several years now. My late father booked with Ocean world Travel and was always highly satisfie... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Carrie at Ocean World Travel has excelled again in handling our 3 family bookings for 2028. Carrie has ensured that we have 3 cabins together in the area of the ship we requested and everything is as... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have dealt with Carrie @ OWT for the past 6 years or so. Her expertise, problem solving and guidance has enabled us to enjoy every cruise she has booked for us and we will continue to use OWT.

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes en crucero
  2. Agencia de cruceros

Escrito por la empresa

Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.

As a thank you for booking with us

Free champagne & chocolates

Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

560 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Very friendly and efficient

Very friendly and efficient. Face to face contact with competitive prices

15 de abril de 2026
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Respuesta de Ocean World Travel

Thank you for the kind words! It’s wonderful to know you appreciated the friendly, face-to-face service from the team. We’re pleased we could offer you a competitive price for your cruise and look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Excellent customer service and…

Excellent customer service and knowledgeable staff

15 de abril de 2026
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Respuesta de Ocean World Travel

Many thanks for taking the time to share your experience. It’s great to know that the team hit the mark with both their expertise and their service.

Valorada con 5 estrellas sobre 5

Helpful

Helpful, professional with a bit of humour.

15 de abril de 2026
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Respuesta de Ocean World Travel

Many thanks for the feedback. We really pride ourselves on being approachable and easy to talk to, so it’s great to hear you enjoyed the humour and helpful service from the team. We think it’s much better to have a proper conversation than to feel like you're speaking to a robot with a script.

Valorada con 5 estrellas sobre 5

Great service from the staff

Great service from the staff, with follow ups, emails, and return phone calls. Thanks a bunch all of you.Rick.

14 de abril de 2026
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Respuesta de Ocean World Travel

Thanks a bunch for the kind words, Rick! We’re so pleased you enjoyed the service and felt well-supported throughout. Keeping things personal and staying in touch is what we do best. We're already looking forward to helping you with the next one!

Valorada con 5 estrellas sobre 5

I have used OWT for many years and…

I have used OWT for many years and always found their agents knowledgeable and helpful, giving a really personalised service

13 de abril de 2026
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Respuesta de Ocean World Travel

It’s wonderful to hear that you’ve been booking with us for so many years! We take great pride in our team’s cruise expertise, and we're so glad that our commitment to providing a truly personalised service has consistently met your expectations. Thank you for your continued support and for being a part of the Ocean World Travel family!

Valorada con 5 estrellas sobre 5

Wouldn't use anyone else

Always a great service from Carrie even when things get changed!

13 de abril de 2026
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Respuesta de Ocean World Travel

We’re so grateful for your loyalty and thrilled to hear you wouldn’t go anywhere else! It is our pleasure to make things easy for you, especially when plans change, and we’ll be sure to share your kind words with Carrie. Thank you for your continued trust in the Ocean World Travel team.

Valorada con 5 estrellas sobre 5

Excellent family run business

Have used this company for some while as they give such an excellent service. As a small family run firm they become like friends, especially Carrie who we use regularly. She's very efficient and deals with all requests quickly and knows all our preferences.

13 de abril de 2026
Opinión espontánea
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Respuesta de Ocean World Travel

It is such a pleasure to hear that we’ve become like friends to you over the years! Providing that personal, efficient service is exactly what we aim for as a family business, and we’re so glad Carrie has been able to look after your preferences so well. Thank you for your continued support and for being such a valued part of the Ocean World Travel family.

Valorada con 5 estrellas sobre 5

Excellent service and product knowledge

Excellent service and product knowledge

10 de abril de 2026
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Respuesta de Ocean World Travel

Thank you so much for the feedback! We take great pride in our team’s deep cruise knowledge and commitment to high-quality service, so it’s wonderful to hear that this shone through during your experience. We look forward to helping you with your next adventure!

Valorada con 5 estrellas sobre 5

Always go the extra mile to help you…

Always go the extra mile to help you out. They made the booking experience very simple and easy

8 de abril de 2026
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Respuesta de Ocean World Travel

We’re so pleased we could make the booking process simple and easy for you! Going the extra mile is what we strive for as a family business, and it’s wonderful to know our team’s efforts made a difference in your experience. Thank you for the recommendation!

Valorada con 5 estrellas sobre 5

First time using them

First time using them - the lady was extremely helpful, professional and friendly. Delivered on her promises - excellent service thank you!

9 de abril de 2026
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Respuesta de Ocean World Travel

Welcome to the Ocean World Travel family! We’re so glad we could make your first experience with us such a positive one by delivering on our promises with a professional and friendly touch. Thank you for the wonderful feedback, and we look forward to helping you with many more cruises in the future!

Valorada con 5 estrellas sobre 5

Very helpful phone conversations gave…

Very helpful phone conversations gave us a good understanding of what was best to book and how to go about it.

1 de abril de 2026
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Respuesta de Ocean World Travel

We’re so glad our team could provide the clarity and guidance needed to help you feel confident in your booking. Providing expert, straightforward advice over the phone is exactly what we aim for, and it’s wonderful to know we could make the process easier for you. Thank you for choosing Ocean World Travel!

Valorada con 5 estrellas sobre 5

Just returned from a fantastic 35 night…

Just returned from a fantastic 35 night cruise on P&O Ventura - visiting Spain, Caribbean, New Orleans, Florida and Portugal. Booking was seamless through OWT and support given

3 de abril de 2026
Opinión espontánea
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Respuesta de Ocean World Travel

Welcome back! It sounds like you’ve had a truly incredible adventure across the Atlantic, and we are so glad we could play a part in making the booking and support process seamless for such a fantastic 35-night itinerary. Thank you for choosing Ocean World Travel to help arrange your time on P&O Ventura—we look forward to hearing about your next big trip!

Valorada con 5 estrellas sobre 5

Straight forward easy booking

Straight forward easy booking, booked via OWT for the last 10+ years. Great service as always.

7 de abril de 2026
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Respuesta de Ocean World Travel

Thank you for being such a loyal customer over the last decade! We’re so glad that we can still provide the same straightforward and easy booking experience you’ve come to expect from us after all these years. It’s a pleasure to have you in the Ocean World Travel family, and we look forward to the next ten years of adventures!

Valorada con 5 estrellas sobre 5

Ryan was very knowledgeable about the…

Ryan was very knowledgeable about the ship. He considered our options, clearly explained his thoughts , and we booked the cruise very easily.
And as always it was a good price. Ocean world are out first choice for booking a cruise.

7 de abril de 2026
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Respuesta de Ocean World Travel

It’s fantastic to hear that we are your first choice for booking a cruise! We’re so glad Ryan’s knowledge and honest advice helped make your decision easy, and we’re pleased we could secure that great price for you as always. We'll be sure to pass your kind words on to Ryan, and we look forward to helping you with your next voyage.

Valorada con 5 estrellas sobre 5

Excellent quick telephone response…

Excellent quick telephone response precise travel information wonderful personal response especially for the older generation and their office is local and easy to walk to

2 de abril de 2026
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Respuesta de Ocean World Travel

We’re so glad you enjoyed our quick and precise service, and it’s wonderful to know our local office provides a convenient and welcoming spot for you to visit. We take great pride in offering a personal touch that supports all generations of cruisers, and we love being a part of the local community. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Great helpful and friendly service

Great helpful and friendly service

2 de marzo de 2026
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Respuesta de Ocean World Travel

It’s wonderful to hear that you enjoyed such a friendly and helpful experience with us! We believe a personal touch makes all the difference when planning a holiday, and we’re so glad our team could assist you. Thank you for choosing Ocean World Travel!

Valorada con 5 estrellas sobre 5

Kerry was very helpful and patient

Kerry was very helpful and patient

2 de abril de 2026
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Respuesta de Ocean World Travel

Thank you so much for your kind words! We're delighted to hear that Kerry was helpful and patient throughout your experience. We'll be sure to pass on your lovely feedback to her. We truly appreciate your support and hope to assist you again in the future!

Valorada con 5 estrellas sobre 5

Patient and attentive service

We have used Ocean World Travel for a number of years and always had excellent service. Would definitely recommend

31 de marzo de 2026
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Respuesta de Ocean World Travel

Thank you so much for your continued loyalty and kind recommendation! We're delighted to hear you've consistently received excellent service from our team over the years. Your support means a lot to us, and we look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Amazing service

Firstly seeing the solo offer on OW Facebook Solis page.
Then the lovely conversation with Carrie and the choice of cabins. Carrie knows the type of cabin and where we like to be on the ship. Just the support at what's been a very difficult time and the encouragement about solo cruising. Knowing that Ken would still want me to cruise. So a very big thank you.

1 de abril de 2026
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Respuesta de Ocean World Travel

Thank you so much for your kind and heartfelt words. We're really pleased Carrie could support you during such a difficult time and help you feel confident about your solo cruise. It means a lot to us to be part of your journey, and we wish you a truly wonderful and uplifting trip ahead.

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