A very pleasant, professional and understanding company. Chatting via text is not ideal but apart from the wait in the queue it worked well. Both agents were very helpful and my concerns were delt wi... Ver más
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Consulta las opiniones de los clientes
The usual process of trying to get car insurance price lower. I'm not sure if I was communicating with a chat bot or human but AS3 was responsive and helpful through our "conversation". Not 5 stars as... Ver más
I won’t renew my insurance with ‘one click, one call or one insurance’. Same directors but different companies….. Just received another payment demand even though I haven’t had a policy with this... Ver más
Contacted One Call Insurance to notify them of a health matter. Chatted with Faye (FP2) who was very friendly and easy to chat with. She sorted out my notification with the minimum of effort on my... Ver más
Información sobre la empresa
Escrito por la empresa
At One Click, we strive to get back to basics and offer insurance that’s as simple as it is affordable. We know that you’ve got better things to be doing than endlessly scrolling in search of a good deal, so leave the hard work to us and we’ll compare quotes from our trusted panel of providers to find a policy that’s right for you.
Información de contacto
One Click, DN4 5JQ, Doncaster, Reino Unido
- oneclickdirect.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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The agent was brilliant
The agent was brilliant, I am actually seriously impressed with the service I received and would now recommend one click to family and friends solely based on the interaction with Tk1, michelle. Thank you
I struggled to understand what my best…
I struggled to understand what my best option was and was made and explained easy by BC5 so thank you
So easy to change my vehicle insurance…
So easy to change my vehicle insurance today.
AW1 was very helpful with Live Chat and understood everything I required and explained the process.
At first I found it hard to try and…
At first I found it hard to try and talk to someone but then I found the live chat,but a real person is much better than live chat in my opinion,the person who delt with me was very helpful and did a great job sorting the problem out for me.but the only downside was no person to person talk that's a shame
TJ1 looked after my issues with a 1st…
TJ1 looked after my issues with a 1st class service. Everything was sorted within 10 minutes of contacting. Very pleased with everything from start to finish.
I spoke to SP6 today she sorted out my…
I spoke to SP6 today she sorted out my query really quickly and was very helpful nothing was to much trouble
Whole experience was straight forward…
Whole experience was straight forward and easy to process
Great experience
Great experience. Helpful. Really fast response on the online chat
Usually excellent!
Usually excellent! Not as friendly or helpful as when I had my car insurance with them six months ago. Par for the course these days, unfortunately!!
Terrible
My wife has a bmw 1 series and wants to change to a Ford focus. She has 4 months to run on her one click policy and they have said they won’t cover the change but would offer a new policy at 30% more in premiums !! Ridiculous. No claims no changes just the car. We won’t deal with them again
Chloe E was very helpful
Chloe E was very helpful! No complaints:)
Excellent service
Excellent service. Joshua C made it a very easy process for what I wanted. Quick and efficient.
Thank you Joshua
Was very helpful and understanding…
Was very helpful and understanding what i needed to do . Straight forward.
Jack was very helpful today he…
Jack was very helpful today he answered all my questions once again jack thank you very much
Impossible to cancel renewal and can’t get any help
I have tried all day to cancel my motor policy on renewal. The portal system goes round and round and I have still not been able to cancel my policy. Has anyone else suffered this anguish ? There is no telephone number to hold a conversation and the chat line keeps going back to the portal. Not amused !!
Brilliant service
Very good insurers fast reliable and extremely helpful BC5
Easy to change my insured vehicle
I was able to make the changes I needed without waiting on a phone call for hours. The changes were all made immediately as I had requested them.
On the downside, I couldn't make the changes myself, as it's a new vehicle that I'm picking up tomorrow and I'm unable to make changes in the future. I also couldn't find where to change my address. Overall, happy with the experience and costs.
I’ve tried fo 90 minutes to cancel my…
I’ve tried fo 90 minutes to cancel my policy with no joy whatsoever. It seems like an evading way to make me pay a new policy, Shocking service
Co4 was absolutely excellent
Co4 was excellent very quick and very helpful taking the time to look into all the options. Would hope all my future chats are that easy 👍🏻
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