Online Carpets Opiniones 

So helpful, polite and excellent service

Flooring came on time and looked great as samples.

Very easy to order samples ,makes choosing flooring very easy. Brilliant selection in a variety og prices

Ordered a 5.4m x 4m carpet directly from Online Carpets. The carpet arrived with a single driver who was unable to remove it from the van without my assistance. I am 5'1" and was not expecting to be required to help unload and carry a large, heavy carpet in order to receive my order.

There were no access issues whatsoever at my property. The issue was simply the size and weight of the carpet and the fact that only one driver was assigned.

Following a complaint, Online Carpets confirmed that their service is a one-person delivery service and that customers may be required to provide assistance with larger items. They also confirmed that if assistance had not been available, the delivery would have been aborted and the carpet returned until suitable assistance or lifting equipment could be arranged.

What disappointed me most was that their terms state that delivery is "in most cases" to the external front door, yet I was later told that the driver bringing the carpet beyond the kerbside was effectively a courtesy.

The carpet itself is fine, but the delivery experience and subsequent handling of my complaint mean I would not order directly from Online Carpets again.

I received a great carpet at a good price. Delivery was good too.

Online Carpets (Sasina) was most helpful in Ordering and arranging Delivery on preferred date. Unfortunately the Courier Co DX Freight failed.
I wouldn't hesitate to Recommend Online Carpets.
But, beware the Courier!

delivered as expected by a friendly driver, perfect condition and very good quality

Came in good time. No damage at all. Would buy again.

Ordered from here the other month. The whole downstairs has been redone with wood laminate. It’s really good quality and much cheaper than the shops. Would definitely recommend. The delivery was nice and quick too.

Super fast delivery and excellent quality A****

All in all a great experience. Carpets exactly as expected, as per the samples. The delivery driver was really helpful I won’t be using any other company.

Delivered with care. Excellent carpet quality. The measurements for the staircase were provided exactly, and the cut fit perfectly. We took the risk and are very pleased with the outcome. For this result, we followed the instructions on the online site for these measurements.

This is the second time we have ordered laminate flooring from Online Carpets. On both occasions {different rooms} we ordered samples which arrived really quickly allowing us to see the quality and choose the colour flooring. The quality of the 12mm laminate is once again excellent. Our Carpenter was impressed with the quality. His opinion was, it will last for years. This looks good now it is down beautiful colour. I will return to this company again when I do upstairs rooms. I would highly recommend. You can't go wrong. Quality and excellent service. Thank you

Very good carpets fast delivery courier very helpful and we were given updates for delivery would highly recommend this service and company thanks

Fantastic carpets at an amazing price! Delivery team were excellent too. Will be recommending to any friends and family looking for new carpets 🥰

Sorted out an issue for me satisfactorily.

Everyone was friendly and helped me decide what to do. It was cheap and good value.

I ordered many samples to compare which made choosing my floor very easy.
Very happy with my choice.

The price was better, compared to a retail shop (was even better without the sales person). The process from ordering samples, to delivery was easy and without any issues. The delivery tracking was great and kept you up-to-date (including a delivery time slot), the delivery driver was nice and helpful. We've already recommended Online Carpets to a friend and we will be very happy to order again from them.