I felt really cared for by Chelsea the sales representative as well as Jordan and shaun who organised the time and date most suitable for me for my beautiful bed to be delivered and also Dwaine and Lu... Ver más
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Consulta las opiniones de los clientes
My new adjustable bed looks lovely my first night sleeping in it tonight. All staff were helpful efficient and friendly from purchase, delivery, and set up. Shaun helped above and beyond to give... Ver más
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Thank you Opera beds from beginning to end for being so helpful in assisting us to buy a bed for mom. The zoom video consultation appointment allowed mom to view the bed which was demonstrated and exp... Ver más
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Visiting the showroom was essential to see the selcetion and to get advice and guidance on the bed and mattress that wolud best suit our needs. Ricardo was brilliant and never made us feel rushed.... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipos de asistencia para la movilidad
- Tienda de colchones
- Fábrica de muebles
- Equipamiento y suministros hospitalarios
Escrito por la empresa
Opera is a leading British manufacturer dedicated to stylish design and the power of technology to create beds and mattresses that enhance lives, promote health and deliver comfort.
Stylish, Customisable Design
Escrito por la empresa
- Committed to creating attractive, homely designed beds that you can make yours
- Opera offer a wide range of design options including size, style, headboard, wood finish, upholstery and more.
Información de contacto
4,8
Excelente
2 mil opiniones
Ha contestado el 100% de las opiniones negativas
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Exemplary customer service
Opera's customer service is one of the best I've experienced in a long time. From explaining the options, to receiving the mattress, to (unfortunately) returning it as it wasn't quite firm enough for my Mum - at each stage everything was clearly and politely explained and then actioned without any fuss or hassle.
20 de marzo de 2026
Respuesta de Opera Beds
Hello BK,
Thank you so much for your thoughtful review!
We’re delighted to hear that you had such a positive experience with our customer service throughout every stage of the process. From helping you choose the right option to handling the return smoothly, our team always aims to make things as clear and hassle free as possible.
We’re sorry the mattress wasn’t quite right for your Mum, but we’re really pleased that the return process was straightforward and well explained.
Thank you again for your kind words and for choosing Opera Beds.
Kind regards,
Jordan
Great service from start to finish! Great bed!
Darren and Sam were very quick and careful installing mums new bed, which is exactly as described, they even carried my new heavy mattress upstairs which I couldn’t possibly have done myself. Thankyou Opera beds. 🙂
4 de marzo de 2026
Respuesta de Opera Beds
Hello,
Thank you for your kind review!
We’re so pleased to hear that Darren and Sam took great care during the installation and made the whole process quick and smooth for you. It’s wonderful to know they were able to go the extra mile and help with your mattress too.
We’re also delighted that the bed is exactly as described and meets your expectations.
Thank you again for choosing Opera Beds, we really appreciate your feedback!
Kind regards,
Jordan
From ordering my Opera Hospital bed to…
From ordering my Opera Hospital bed to having my old bed taken away, new bed erected in it's place , it was a very easy process.
Came on the day and time that was arranged, no problems at all. Thank you Opera beds.
5 de marzo de 2026
Respuesta de Opera Beds
Hello Ann,
Thank you for your lovely review!
We’re so pleased to hear that everything went smoothly from ordering your bed through to delivery, installation, and removal of your old bed. Providing a seamless and stress free experience is exactly what we aim for, so it’s great to know we delivered on that for you.
I’ll be sure to pass your kind feedback on to the team.
Thank you again for choosing Opera Beds!
Kind regards,
Jordan
Excellent product, great staff
Very helpful and friendly staff - explained everything in detail. Was able to view the product thoroughly via video which was marvelous. Purchase and delivery process straight forward. No hassle and a great product, expensive but worth every penny!
9 de febrero de 2026
Respuesta de Opera Beds
Hello Naomi,
Thank you so much for your wonderful review!
We’re delighted to hear that you found our team helpful and friendly, and that the video demonstration gave you a clear and thorough understanding of the product. It’s great to know the purchase and delivery process was smooth and hassle free for you.
We truly appreciate your comments about the quality of the product, it means a lot to us that you feel it’s worth the investment.
Thank you again for your support and kind words!
Kind regards,
Jordan
Happy customers x2
2 very efficient chaps built our bed really quick and took time to explain the 'how to's' would recommend
17 de marzo de 2026
Opinión espontánea
Respuesta de Opera Beds
Hello Lulu,
Thank you for your kind review!
We’re delighted to hear that our team made such a positive impression. It’s great to know they worked efficiently while also taking the time to walk you through everything properly, we know how important that is.
Your recommendation really means a lot to us, and we’ll be sure to pass your feedback on to the installers.
Enjoy your new bed, and please don’t hesitate to reach out if you need anything further!
Kinds regards,
Jordan
Incredibly helpful
Opera beds were incredibly helpful in assisting me to better understand the range and benefits of the various beds and mattresses to suit my mother's needs. Very patient and understanding as we took our time, everyone from sales right through to the delivery team were brilliant.
12 de marzo de 2026
Respuesta de Opera Beds
Hello Leanne,
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that the team was able to support you in finding the right bed and mattress for your mother’s needs. It’s so important to us that our customers feel informed and comfortable throughout the process, so it’s wonderful to know our sales and delivery teams made a positive impression.
We’ll be sure to pass your feedback on to everyone involved, they’ll be thrilled to hear it. If there’s ever anything more we can do for you or your family, please don’t hesitate to get in touch.
Thank you again for your lovely review.
Kind regards,
Jordan
The bed came with the incorrect…
The bed came with the incorrect headboards. The company was informed and the correct boards will be delivered and fitted within a fortnight, hence the loss of a star.
11 de marzo de 2026
Respuesta de Opera Beds
Hello Dave,
Thank you for your review and for bringing this to our attention. We’re really sorry that the bed arrived with the incorrect headboards, but we’re glad we were able to quickly arrange for the correct ones to be delivered and fitted.
I can see you spoke with Will on the matter and it was agreed that as well as us coming to rectify the mistake a compensation was agreed for the inconvenience caused to you.
We appreciate your patience while we put this right, and we’re pleased to hear that a resolution is already in place. If there’s anything further we can assist you with in the meantime, please don’t hesitate to get in touch.
Thank you again for your feedback, it helps us continue to improve our service.
Kind regards,
Jordan
Really friendly and helpful delivery…
Really friendly and helpful delivery men ,.dwaine and luhasz did a great job when setting up my husbands bed
16 de marzo de 2026
Opinión espontánea
Respuesta de Opera Beds
Hello Sue,
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience. Dwaine and Lukasz will be especially pleased to know their friendliness and care made a difference while setting up your husband’s bed.
We really appreciate you taking the time to share your feedback!
Kind regards,
Jordan
Excellent service from start to finish
Excellent service from start to finish. I cannot fault anything or anyone.
26 de febrero de 2026
Respuesta de Opera Beds
Hello Neil,
Thank you for your kind review! We're delighted to hear that you had an excellent experience from start to finish. Your feedback means a lot to our team, and we're really pleased that everything met your expectations. We truly appreciate you taking the time to share your thoughts and hope to serve you again in the future.
Kind regards,
Jordan
Flawless service at good price
Ordered a hospital bed for Mum. Total time from order to delivery was 10 days. The delivery guys (Rich and Darren) arrived exactly when they said they would and were fast and efficient in removing the old bed (Sorry it was so heavy guys!) and installing the new. Flawless process from start to finish at a reasonable price.
12 de marzo de 2026
Opinión espontánea
Respuesta de Opera Beds
Hello James,
Thank you so much for your wonderful review!
We’re delighted to hear that everything went smoothly from order to delivery and that the whole process met your expectations. It’s especially great to know that Rich and Darren looked after you so well on the day, we’ll be sure to pass on your kind words to them.
Providing a reliable service and making things as easy as possible for families is exactly what we aim for, so it’s fantastic to hear that reflected in your experience.
Thank you again for choosing Opera, and we wish your mum all the very best with her new bed.
Kind regards,
Jordan
The sales and delivery team awesome!
The sales and delivery team awesome!
I was let down by another provider and the team could not have been more hewlpful
5 de febrero de 2026
Respuesta de Opera Beds
Hello Kathy,
Thank you so much for taking the time to leave us a review.
We’re really sorry to hear that you were let down by another provider, but we’re so pleased that our team were able to step in and support you when you needed it most. Providing clear communication, reassurance and reliable service is incredibly important to us, especially in situations where customers have already experienced disappointment.
Your kind words mean a great deal to the whole team. If there’s ever anything further we can help with, please don’t hesitate to get in touch.
Kind regards,
Jordan
The service I received from Opera beds…
The service I received from Opera beds was OUTSTANDING from Riccado who helped me in my choices over the phone and patiently and clearly guided me around the Web site and followed up with an easy to understand quote with pictures of chosen products to Darrun and Rich who removed my old bed and installed the new one
removing all rubbish at the end. Communications with Opera beds was also excellent and much appreciated. You definitely get what you pay for and more with this company!🫠
25 de febrero de 2026
Opinión espontánea
Respuesta de Opera Beds
Hello Christine,
Thank you so much for your amazing review — “OUTSTANDING” is wonderful to read!
We’re delighted to hear that your experience with Opera Beds lived up to expectations from start to finish.
Riccardo will be especially pleased to know that his guidance over the phone, walking you through the website and providing a clear, detailed quote with images, made the decision process easy and reassuring. We know choosing the right bed is an important decision, so taking the time to get it right really matters.
It’s also fantastic to hear that Darren and Rich took great care with the delivery and installation, including removing your old bed and clearing everything away afterwards. We’re very proud of our installation teams and the service they provide in customers’ homes.
Your kind words about our communication and overall value truly mean a lot to the whole team. Thank you again for taking the time to share your experience — we really appreciate it.
Wishing you many comfortable nights ahead!
Kind regards,
Jordan
AMAZING!!!!!!
18 de febrero de 2026
Respuesta de Opera Beds
Hello Darren,
Thank you so much for your review!
We truly appreciate you taking the time to leave a review and are delighted to know that you had such a positive experience with Opera Beds. Providing excellent products and service is always our goal, and feedback like this means a great deal to our whole team.
Thank you again for your support, it really does make our day!
Kind regards,
Jordan
Great customer service across the board…
Great customer service across the board - in the showroom, technical support, purchase of additional accessories, delivery and installation. Most importantly we have the right bed, and it's supremely comfortable, adjustable, and practical. The required functionality usually makes beds look medicalised, but not this one. My husband is terminally ill, so has particular medical needs - District nurses, doctors and care assistants have all been amazed this is bed is comfortable, and still helps them do their job too. It's an investment for sure, but we are both so pleased with it.
Nick and Greg just installed the bed raising system for "my" side of the bed this morning, in about 15 minutes. We bought this system for my husband's side at our original order a couple of years ago, and I wish I had installed one on my side from the start...because it makes making the bed so much easier if you can raise it up. When you have to make the bed several times a week, and sometimes a day, it's worth every penny to protect your back.
Thank you to the whole team at Opera beds - you've got two happy customers here, and in difficult circumstances every smile goes a long way.
20 de febrero de 2026
Opinión espontánea
Respuesta de Opera Beds
Hello Catherine,
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly honoured that you chose Opera Beds, and it means a great deal to know that the bed has provided both comfort and practicality during what we understand is a very challenging time.
We’re especially pleased to hear that the bed meets your husband’s medical needs while still maintaining a homely, non-clinical feel. Knowing that healthcare professionals involved in his care have also recognised its comfort and functionality is incredibly reassuring, and exactly what we strive to achieve with our designs.
It’s wonderful to hear your positive feedback about your experience across every stage—from visiting the showroom and receiving technical support, through to purchasing accessories, delivery, and installation. We will be sure to pass your kind words on to Nick and Greg, who will be delighted to know their installation made such a positive difference, and that the bed raising system is helping make daily tasks easier and more comfortable for you.
Most importantly, your words about the impact our team’s care and support have had during difficult circumstances mean so much to all of us. Providing not just quality products, but also compassionate service, is at the heart of what we do.
Thank you again for your trust in Opera Beds and for sharing your experience. We’re so pleased we could help, and we wish you both comfort and support going forward.
Kind regards,
Jordan
Great customer service. Very helpful & efficient.
Such a helpful company. Our son is chronically ill, bed bound and Opera did all they could to advise and help us in choosing an air mattress. We mainly dealt with Michelle, who was very knowledgeable, helpful and kind. The company are easy to contact, either by phone or email, which is becoming a rarity. The 10 night trial is extremely helpful too, as it isn't always possible to know immediately if the mattress will be suitable or not.
26 de enero de 2026
Opinión espontánea
Respuesta de Opera Beds
Hello Sharon,
Thank you so much for taking the time to share your experience with us. We’re truly pleased to hear that Michelle was able to provide the knowledge, care, and support needed while helping you choose the right air mattress for your son. We understand how important it is to find the most suitable solution, and we’re glad that our 10-night trial helped provide that additional reassurance.
It also means a great deal to know that you found our team easy to contact and supportive throughout the process, as we always aim to make things as straightforward and helpful as possible for our customers.
Your kind words will be shared with Michelle and the wider team. Thank you again for your trust in Opera, and please don’t hesitate to reach out if we can assist you further in the future.
Kind regards,
Jordan
Excellent communication, service and installation
Excellent communication regarding delivery and service. Excellent installation by Rich and Darren who were very professional and had the bed installed in no time. Having removed the old bed and all the packaging from the new bed. The Signature Comfort bed is good quality. Excellent experience overall in dealing with Opera beds and would highly recommend this company based on my experience.
19 de febrero de 2026
Opinión espontánea
Respuesta de Opera Beds
Hello Gilly,
Thank you very much for your wonderful review. We’re delighted to hear that you had an excellent experience with both our communication and service.
It’s especially pleasing to know that Rich and Darren provided a professional and efficient installation, and that they took care to remove your old bed and all packaging to make the process as smooth as possible. We’ll be sure to pass on your kind words to them.
We’re also thrilled that you’re happy with the quality of your Signature Comfort bed and that your overall experience with Opera Beds met your expectations.
Thank you again for your recommendation, it truly means a great deal to us. If you ever need any further assistance, please don’t hesitate to get in touch.
Kind regards,
Jordan
Professional Service and Excellent Product.The website was informative about the…
The website was informative about the range of beds available for use at home. Ordering was straightforward by phone, with staff available promptly and able to give good advice. This helped to make an informed purchase.
Delivery and installation service was excellent. My purchase was needed urgently for a hospital discharge and the team came very quickly. There was good communication about delivery date and time, and the team was punctual.
The bed has been a complete success. It is described as "absolutely excellent" by the user and is helping with the sleep, comfort and mobility needed for recovery.
28 de enero de 2026
Respuesta de Opera Beds
Hello Cynthia,
Thank you very much for taking the time to share such a detailed review. We’re delighted to hear that you found our website helpful and that our team were able to provide clear advice to support you in making an informed decision.
It’s especially pleasing to know that we could assist with your urgent requirement following a hospital discharge, and that the delivery and installation team kept you well informed and arrived promptly. We understand how important this timing can be, and we’re glad we could help make the process smooth.
Most importantly, we’re thrilled to hear that the bed has been such a success and is supporting sleep, comfort, and mobility during recovery. Thank you again for your kind words and recommendation.
Kind regards,
Jordan
Great experience Dwane & Owen were…
Great experience Dwane & Owen were professional and kind and helpful and took time to explain features of beds please extend our thanks
Also huge thanks to Riccardo who was so patient and helpful with all our queries before and after placing order
16 de febrero de 2026
Opinión espontánea
Respuesta de Opera Beds
Hello Ruth,
Thank you very much for your kind review. We’re delighted to hear that you had a great experience with us.
Dwane and Owen will be pleased to know that their professionalism, kindness, and clear explanations made a positive difference on the day of delivery and installation. Taking the time to ensure everything is understood is something our team always strives for.
We’re also grateful for your special mention of Ricardo. Providing patient and helpful support both before and after an order is very important to us, so it’s wonderful to hear that this was reflected in your experience.
Thank you again for your feedback and for choosing Opera Beds. If we can assist you in the future, please don’t hesitate to get in touch.
Kind regards,
Jordan
Very very pleased with the service
Very very pleased with the service. The team members, Rich and Darren were really friendly, and when demonstrating the functions of the bed they were very helpful and gave clear instructions on how to use bed.
16 de febrero de 2026
Opinión espontánea
Respuesta de Opera Beds
Hello P Williams,
Thank you for your lovely feedback. We’re delighted to hear that you are very pleased with the service and that Rich and Darren made such a positive impression.
It’s great to know they took the time to demonstrate the bed clearly and ensure you felt confident using all of its functions. Our installation teams always aim to be friendly, helpful, and thorough, so your comments are much appreciated.
Thank you again for taking the time to share your experience, and please don’t hesitate to contact us if we can help in the future.
Kind regards,
Jordan
Excellent Customer Service
I would like to express my sincere thanks to Opera Beds for their excellent service. A special mention goes to Harry, our Living at Home Advisor, who was extremely helpful and arranged every detail for us with care and professionalism.
The delivery service was very efficient, and everything was set up perfectly for my mum, which gave us great peace of mind. We did need to return one piece of furniture, and nothing was too much trouble it was collected promptly and a refund was issued straight away.
Overall, the entire experience was smooth and stress-free. I would have no hesitation in using Opera Beds again and would highly recommend them to others. A big thank you once again to Harry for ensuring everything ran so smoothly.
19 de enero de 2026
Respuesta de Opera Beds
Hello Patrick,
Thank you very much for taking the time to share such a thoughtful review. We are delighted to hear that you had a smooth and stress-free experience and that the service provided gave you peace of mind while arranging everything for your mum.
Harry will be especially pleased to receive your kind feedback. Our Living at Home Advisors work hard to ensure every detail is handled with care and professionalism, so it’s wonderful to know this made a real difference. We’re also glad that the delivery, setup, and return process were all completed efficiently and to your satisfaction.
Your recommendation means a great deal to us, and we truly appreciate your trust in Opera Beds. Should you ever need any assistance in the future, we would be very happy to help.
Kind regards,
Jordan
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