Optegra Eye Health Care Opiniones 8280

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was extremely pleased with the Optegra experience. From the point of referral, to my after care and discharge from Optegra was so easy and most importantly stress free. I was told at my initial asse... Ver más

Valorada con 5 estrellas sobre 5

What an eye opener! Can’t believe the sharpness and the colours. The process was very well organised, staff professional, pleasant and helpful, bonus was easy and free parking. Thankyou, hoping to... Ver más

Valorada con 5 estrellas sobre 5

The staff, Doctors, Nurses and support staff were welcoming, efficient and carried out the procedures with assurance and a little humour. I have had my post op eye test and been given the all clear, n... Ver más

Valorada con 5 estrellas sobre 5

Excellent experience here at Optegra. All staff are very friendly, knowledgeable and professional. Surgeon is excellent. If you need cataract surgery, go for it, don’t be afraid. The operation is... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Clínica de oftalmología
  2. Centro oftalmológico
  3. Cirujano especialista en LASIK
  4. Oftalmólogo
  5. Hospital privado

Escrito por la empresa

Optegra Eye Hospital was born in 2007, with the vision of providing truly outstanding eye health care for every patient. Since then, we have grown nationwide with over 18 dedicated eye hospitals and clinics in the UK, treating over 1.3 million eyes to date. Our singular focus on eye health care and consultant-led approach means we deliver the right treatment for every patient. You’re assured the best calibre of laser eye surgery, cataract removal, lens replacement surgery and medical eye treatments – all performed to the highest clinical standards. We have over 6,300 5 star reviews and we are committed to ensuring this is maintained by putting our patients at the heart of everything we do. We understand that every patient is different and our top NHS trained consultant ophthalmic surgeons and their specialised clinical teams will work with each and every patient to find the correct solution for them. With access to over 100 consultants within our nationwide network of dedicated, purpose built eye hospitals we are able to offer our patients the full spectrum of eye health care using the latest techniques and technologies.

Laser eye surgery, cataract surgery, lens replacement & vision correction specialists

Escrito por la empresa

We are committed to helping our patients live a fuller life
We have treated over 1 million eyes. Eyesight is precious. Trust our experts to look after yours.
Dedicated eye hospitals
Optegra is a true pioneer in eye health care. Inside our dedicated eye hospitals, our recognised experts perform specialist ophthalmic procedures, laser eye surgery, cataracts removal and lens replacement surgery, all under one roof. Each one a profound experience for patients. A chance to live a fuller life; to see every day in glorious high definition.
Consultant-led approach
Our consultant-led approach means we deliver the right treatment for every patient. Cataract removal, laser eye surgery, lens replacement medical eye treatments and innovations – all performed to the highest clinical standards.
Innovative and pioneering
Looking to the future, we are the leader in eye science research, pioneering new innovations such as the first telescopic lens implanted in the UK. We continue to research the latest technologies to ensure we are offering our patients the most up to date care available.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

very good but....

Excellent quality experience both clinical and reception and treatment. I had complex cataract procedure on the NHS at their Colindale hospital.
Only problem and it is a severe problem is inability to contact a real person to discuss it change an appointment.
Even my optician found it a real problem to navigate their automated booking process. Optegra need to deal with this as it spoils an otherwise good experience.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your feedback, Roger. We’re glad you had a positive clinical experience and appreciate you sharing your thoughts about the booking process.

Valorada con 5 estrellas sobre 5

Very professional & friendly staff ...

Very professional & friendly staff .... Excellent support... I had two cataracts done... East recovery... I did the Right to Site program .... Half NHS & half private.. Well worth it...

25 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your review! We’re delighted to hear you felt well supported and had a smooth recovery. It’s great that the Right to Sight program worked so well for you.

Valorada con 5 estrellas sobre 5

Eye surgery was a success

Eye surgery was a success, vision afterwards was good without glasses. Surgeon was very good and explained everything.

12 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your review, Tony. We’re so pleased your surgery went well and that you’re enjoying clearer vision. It’s great to hear the surgeon was able to explain everything clearly.

Valorada con 5 estrellas sobre 5

I was very impressed with this company.

I was very impressed with the efficient way this company operated. Virtually everybody is apprensive about their eyes being involved in anything, no problems here, they were excellent.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your review. We’re pleased to hear you felt comfortable and supported throughout your experience with the team!

Valorada con 5 estrellas sobre 5

A positive experience so far

The appointments came quite quickly. The cataract operations were painless and did not last too long. The staff were efficient and friendly. There is a wait of several weeks before an eye test is possible, which is trying, but I hope to end up with better eyesight. Give it due consideration, but my experience has been positive.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your review. We’re glad your experience so far has been positive and that the team made the process smooth.

Valorada con 5 estrellas sobre 5

Really lovely staff

Really lovely staff and made me realise I was not imagining a problem I had thank you 😊

26 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your kind review, Julie. We’re so pleased our team could support you and help put your mind at ease.

Valorada con 5 estrellas sobre 5

First Class throughout !

Professional, respectful, relatable, and prompt communication and procedure.
Excellent experience throughout including aftercare.

12 de enero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your kind review, Janet. We’re delighted to hear you had an excellent experience from start to finish, including aftercare.

Valorada con 5 estrellas sobre 5

Very efficient service and good…

Cataract operation. Very efficient service and good friendly staff. The only thing that wasn’t made clear was that I could not get new glasses until after my post op 4-6 weeks later, which was inconvenient. Otherwise the information was very thorough. The operation was only 15mins but the waiting time was a couple of hours

12 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your feedback, Roger. We’re glad you found the team friendly and the information thorough.

Valorada con 5 estrellas sobre 5

Everything about Optegra is superb

Everything about Optegra is superb. Everyone is very professional, efficient & kind. Every step of the way was explained & the surgeon Mr Robert Petraca explained what was happening all through the surgery.
The Receptionists,, Optometrists,, Nurses & the Consultant all displayed kindness, empathy & reassurance making the experience of surgery a pleasant one.

12 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We appreciate you sharing your experience Mary! We're so glad to hear that everyone displayed kindness and reassurance, making your surgery a pleasant experience. It's wonderful to know the team explained each step clearly.

Valorada con 5 estrellas sobre 5

Excellent staff

Excellent staff, excellent surgeons and very friendly environment

11 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We are happy to hear that you had a positive experience with our friendly staff and surgeons. Thank you for your kind feedback Barry!

Valorada con 5 estrellas sobre 5

Relax ...you are in the care of first class professionals

From the reception desk through to completion of my 2nd eye op...the attention, assistance,explanations and care i received from everyone was excellent..Resulting in a relaxed reassured informed pre and post op experience. The take home information booklets have been invaluable.

13 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We're happy to hear that you felt well-cared for during your second eye procedure Thadeen! It's great to know the team's attention and the information provided helped you feel relaxed and informed. Wishing you all the best with your new vision!

Valorada con 4 estrellas sobre 5

You have to follow up with optician after second cataract.

Staff were supportive and relaxed and all ran to time. The op itself was efficiently carried out.
My only complaint is that after the 2nd op I was expecting to be discharged prior to getting new glasses. On enquiry it seems that Specsavers weren't told to contact me either so I was waiting to hear that I could go ahead. Seems like a lack of clear communication somewhere.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We appreciate your feedback and are glad the staff were supportive and the operations ran efficiently for your NHS cataract treatment. We are sorry to hear about the communication regarding your discharge and from Specsavers. This will be investigated by our team to prevent this happening in the future.

Valorada con 5 estrellas sobre 5

Excellent experience

Having had cataract surgery on both eyes. I now have 20/20 vision. The whole experience was excellent.

3 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We're happy to hear that your experience was excellent, and you now have 20/20 vision after your cataract surgery. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

No need to be anxious, they are very nice

Made me feel at ease and not to be anxious.
The procedure was less intrusive and more comfortable than I expected it to be.
Everyone was very friendly and professional.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We're so glad we could help you feel relaxed and that you found the procedure more comfortable than expected Karen. It's great to hear you found our team friendly and professional!

Valorada con 5 estrellas sobre 5

Reassuring professional service

I imagine that most people approach cataract surgery with a degree of apprehension. This notion is immediately dispelled when entering Optegra. The staff are all knowledgeable, friendly and reassuring. The procedure itself is straightforward, painless and over relatively quickly.
The end result of cataract surgery is immediately noticeable and only goes on to improve within days.

26 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We appreciate you sharing your experience John! We're so glad to hear that our staff were knowledgeable, friendly, and reassuring, and that the procedure was straightforward and painless. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Excellent in every way

Excellent in every way, efficient, staff great, very professional service. Highly recommended

9 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We appreciate your recommendation and are happy to hear you received efficient and very professional service from our great staff Rita!

Valorada con 5 estrellas sobre 5

Great care.

Mum was looked after very well by the staff at the clinic. Her eyesight is much better and she is looking forward to having her other eye done soon.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We're so glad your mum was well looked after by our staff Lesley. It's wonderful to hear her eyesight has improved, and she's looking forward to her next appointment.

Valorada con 5 estrellas sobre 5

5* Service and More

All staff make you feel at ease and well looked after from the minute you arrive until you leave. The receptionist and all nursing staff do a fantastic job and go above and beyond.

11 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We appreciate you taking the time to share your experience Julie. It's wonderful to hear that our team made you feel comfortable and well cared for from start to finish!

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