Optegra Eye Health Care Opiniones 8274

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was extremely pleased with the Optegra experience. From the point of referral, to my after care and discharge from Optegra was so easy and most importantly stress free. I was told at my initial asse... Ver más

Valorada con 5 estrellas sobre 5

What an eye opener! Can’t believe the sharpness and the colours. The process was very well organised, staff professional, pleasant and helpful, bonus was easy and free parking. Thankyou, hoping to... Ver más

Valorada con 5 estrellas sobre 5

The staff, Doctors, Nurses and support staff were welcoming, efficient and carried out the procedures with assurance and a little humour. I have had my post op eye test and been given the all clear, n... Ver más

Valorada con 5 estrellas sobre 5

Excellent experience here at Optegra. All staff are very friendly, knowledgeable and professional. Surgeon is excellent. If you need cataract surgery, go for it, don’t be afraid. The operation is... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Clínica de oftalmología
  2. Centro oftalmológico
  3. Cirujano especialista en LASIK
  4. Oftalmólogo
  5. Hospital privado

Escrito por la empresa

Optegra Eye Hospital was born in 2007, with the vision of providing truly outstanding eye health care for every patient. Since then, we have grown nationwide with over 18 dedicated eye hospitals and clinics in the UK, treating over 1.3 million eyes to date. Our singular focus on eye health care and consultant-led approach means we deliver the right treatment for every patient. You’re assured the best calibre of laser eye surgery, cataract removal, lens replacement surgery and medical eye treatments – all performed to the highest clinical standards. We have over 6,300 5 star reviews and we are committed to ensuring this is maintained by putting our patients at the heart of everything we do. We understand that every patient is different and our top NHS trained consultant ophthalmic surgeons and their specialised clinical teams will work with each and every patient to find the correct solution for them. With access to over 100 consultants within our nationwide network of dedicated, purpose built eye hospitals we are able to offer our patients the full spectrum of eye health care using the latest techniques and technologies.

Laser eye surgery, cataract surgery, lens replacement & vision correction specialists

Escrito por la empresa

We are committed to helping our patients live a fuller life
We have treated over 1 million eyes. Eyesight is precious. Trust our experts to look after yours.
Dedicated eye hospitals
Optegra is a true pioneer in eye health care. Inside our dedicated eye hospitals, our recognised experts perform specialist ophthalmic procedures, laser eye surgery, cataracts removal and lens replacement surgery, all under one roof. Each one a profound experience for patients. A chance to live a fuller life; to see every day in glorious high definition.
Consultant-led approach
Our consultant-led approach means we deliver the right treatment for every patient. Cataract removal, laser eye surgery, lens replacement medical eye treatments and innovations – all performed to the highest clinical standards.
Innovative and pioneering
Looking to the future, we are the leader in eye science research, pioneering new innovations such as the first telescopic lens implanted in the UK. We continue to research the latest technologies to ensure we are offering our patients the most up to date care available.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

Optegra hollingbury Brighton

Clean premises at Hollingbury
Very friendly staff.
Caring

23 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We appreciate your comments regarding our caring staff and the cleanliness of our premises Marjorie - we are happy you felt welcomed!

Valorada con 5 estrellas sobre 5

Very nice place very polite people

Very nice place very polite people, and a nice touch with coffee and biscuits, very professional,

23 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We appreciate you sharing your kind comments Peter! We're so glad you enjoyed our professional service and the coffee and biscuits.

Valorada con 5 estrellas sobre 5

Everything went ahead for my second…

Everything went ahead for my second cataract.
All went very smoothly and I was looked after so well.
The follow up with the Asda spectacles has already been put into place.
Both my eyes feel very good and I can see so well.

20 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We're happy to hear that your second cataract procedure went smoothly and that you were well looked after. It's great to know your vision is improved and follow-up is arranged. Thank you for choosing Optegra!

Valorada con 5 estrellas sobre 5

Lovely friendly staff put you at ease.

Lovely friendly staff put you at ease.
Fantastic results

23 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We appreciate your feedback and are so glad our staff made you comfortable and that you are pleased with your results Roger.

Valorada con 2 estrellas sobre 5

Let down by lack of proper consultation.

The process works well for most people but completely failed for someone with learning difficulties.
I took my brother for cataract surgery.
We wasted several hours going through the initial consultation and then the pre op preparation only to be told the procedure could not be done.
This could and should have been established from the start. It is very much a conveyor belt of patients which only works if everything is straightforward.

23 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We appreciate your feedback and are sorry to hear about the difficulties your brother experienced Louisa. If new information comes to light after the initial consultation, sometimes we cannot proceed due to safety reasons. We take the safety of our patients seriously and we would like to learn more about you experience. Please provide your brothers patient ID and we will ensure that a member of our team reaches out to support you.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Kind and considerate. Smiles on peoples faces. The operations were quick and professional. No problems with recommending them. They are good.

20 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

We're happy to hear you received excellent, kind service and that our operations were quick and professional. Thank you for recommending us!

Valorada con 5 estrellas sobre 5

From the first contact the service…

From the first contact the service provided was in my opinion second to none. Fast response, dedicated staff. Useful pamphlets for what to expect and advice following surgery. Thank you to all staff I met

20 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your review, David. We’re delighted to hear you found the service efficient and supportive, and that the team and resources helped you feel well prepared.

Valorada con 5 estrellas sobre 5

Well organised

Well organised, professional and caring

19 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for sharing, Penny!

Valorada con 5 estrellas sobre 5

I was listened to by good staff and…

I was listened to by good staff and opthalmists and Mr Gormley was excellent, Calm and reassuring. I recommend him very much. The treatment t has improved my life greatly.

12 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your review, Jan. We’re so pleased to hear Mr Gormley and the team made you feel calm and supported, and that your treatment has made such a positive difference.

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient, no waiting, friendly and knowledgeable staff.

17 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your review Sarah!

Valorada con 5 estrellas sobre 5

A welcoming and professional place to have surgery

The friendly professional people the quality and facilities at the centre, my experience exceeded

19 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your review, Vernon. We’re delighted to hear your experience exceeded expectations and that you felt welcomed and well supported throughout.

Valorada con 5 estrellas sobre 5

The response to my concerns and worries…

The response to my concerns and worries we’ve dealt with very swiftly and with great care. The staff were helpful, kind and thorough.

20 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your review, Suzanne. We’re glad the team could address your concerns quickly and that you felt supported and well cared for throughout.

Valorada con 5 estrellas sobre 5

Efficient

Efficient, prompt, helpful staff and good outcome.

10 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for sharing Marion! We're pleased you had a positive outcome.

Valorada con 5 estrellas sobre 5

I was dealt with very efficiently and…

I was dealt with very efficiently and professionally from beginning to the end.

19 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your review, Mr Brown. We’re pleased to hear you felt well cared for and that the team handled everything efficiently and professionally.

Valorada con 5 estrellas sobre 5

Efficiency

It was my 2nd surgery (right eye ; 17 Feb) for my left eye today
From reception to pre-op anaesthetic and the post-op self care guidance were clearly informed
A

2 de abril de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your review, Mrs Arnoldi. We’re glad your second surgery went smoothly and that the team kept you well informed at every stage.

Valorada con 5 estrellas sobre 5

Life-changing! Better than 20/20 vision and incredible staff ⭐️⭐️⭐️⭐️⭐️

I want to say a massive thank you to Optegra (Sheffield) for how amazing they were from start to finish with my laser eye surgery (SMILE). From the initial consultation right through to the aftercare, the entire journey has been nothing short of incredible.

A special shoutout to Caroline on reception, who couldn't have been more helpful and kindly guided me through the payment process, and to Patrick, the optician, who is incredibly knowledgeable! Honestly, all the staff couldn't do enough to help!

The care on the actual day of the surgery (at the Bradford clinic) was exceptional. They completely put me at ease and explained everything so clearly. The video from the surgeon was a fantastic touch- it really reassured me and made sure I knew exactly what to expect.

The results speak for themselves. I had a prescription of -5.75, and now my eyesight is actually better than 20/20! I am completely glasses-free and couldn't be happier.

I wouldn't think twice about recommending Optegra, especially the wonderful team at Sheffield (and Bradford). Just to be clear, this is not a paid or bribed ad - just a very happy customer who can vouch for them first-hand!

17 de marzo de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your review, Hannah. We’re thrilled to hear your SMILE surgery went so well and that you’re enjoying glasses-free vision! It’s wonderful to know the team at Sheffield and Bradford made you feel supported throughout your journey.

Valorada con 1 estrellas sobre 5

Had my consultation appointment changed…

Had my consultation appointment changed 4 times. Then another appointment came through. On speaking to them my appointment was cancelled and nobody thought to let me know

2 de abril de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your feedback, Sharron. We’d like to look into this for you, could you please share your hospital location and patient ID so the team can follow up directly?

Valorada con 4 estrellas sobre 5

The doctors and nurses are lovely and…

The doctors and nurses are lovely and engaging, however they are let down by the reception team who were unfriendly and uncommunicative. My first appointment was about 45 minutes late and this was communicated to me. Very poor client journey experience on this visit as well as subsequent visits.

26 de febrero de 2026
Opinión espontánea
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Respuesta de Optegra Eye Health Care

Thank you for your feedback, Sarah. We’re glad you found the doctors and nurses engaging and supportive, and we appreciate you sharing your experience with the reception team and appointment timings.

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