The team at Orderwise (Lucy S, Dave H, Jack M, Richard T) have been fantastic in delivering and supporting the set up of our new ERP system.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I had a great experience working with Craig Askew from Orderwise/ Forterro. Craig was incredibly patient throughout the process and never rushed anything—he took the time to fully understand the req... Ver más
We recently migrated from Desktop to Cloud. We were very fortunate to get Lucy S as our infrasctructure consultant as she made the whole process very seemless with minimal downtime. She went the extra... Ver más
5 years ago we paid over £25k for the orderwise package to help with stock management. This was the purchase price so we own the software package. Today we are been told that unless we renew the suppo... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Orderwise Business Management Software. Stock Control Software With Warehouse & Order Management, Website & Accounts Integration, KPIs, CRM & Much More.
Información de contacto
LN1 2LR, Lincoln, Reino Unido
- orderwise.co.uk
4,1
Muy bueno
293 opiniones
Ha contestado el 68% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Orderwise
Thank you for taking the time to leave a review.
Quick response to my OrderWise problem
Hannah Reilly came back quickly to sort out a login issue I was having with OrderWise.
From previous experience with Hannah, I can say this is very typical of her approach to customer problems.
Top work.
1 de octubre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for leaving your feedback! It's great to hear that you receive a consistent level of quality support. We will ensure that this is passed onto Hannah.
Very quick and helpful responses.
1 de octubre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for your feedback! We are happy to hear that your issue was resolved quickly. We look forward to providing you with support in the future.
FANTASTIC Orderwise Stock sync support request
Danielle helped me this week with some technical issues we have had with syncing our stock. She was incredibly efficient and even changed me up to get the matter resolved. Top-quality support and execution. 10/10
30 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for taking the time to leave your feedback. We will make sure this is passed onto Danielle.
Fantasic Support
I had some problems with my OrderWise in our business, and had contacted OrderWise for support, as we needed the program operational, ASAP. Within a very short time, I was contacted by one of their support engineers, Hannah and she had a facility to even remotely connect to my work PC! My issue was resolved in around 8 minutes and everything is back to normal. Thank you Hannah for your quick support, much appreciated.
27 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
We appreciate your feedback! This will be passed onto Hannah.
System Error OW
Hannah demonstrated expertise in solving technical issues promptly, ensuring minimal downtime and seamless operations. Customer support was responsive and knowledgeable, addressing concerns efficiently. Overall, the service is reliable, professional. Highly recommended!
27 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for leaving your review! This feedback will be passed onto Hannah!
Pointed out setting I had missed…
Pointed out setting I had missed quickly and efficiently
25 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for your review!
Fast reply and helpful screenshots…
Fast reply and helpful screenshots answered my query.
25 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for taking the time to leave your feedback.
Fantastic detailed training today from…
Fantastic detailed training today from Dave Hamilton. Thanks
24 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for leaving your training review! We will make sure Dave receives this feedback!
Dave was fantastic
Dave was fantastic! Explained everything well & in detail. 100% best trainer!
18 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for taking the time to leave a review! We will make sure this feedback is passed onto Dave!
eCommerce query
Hannah gave clear instructions on where to find what I was looking for and gave a quick response
24 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for your feedback! This review will be passed onto Hannah.
OrderWise Support
Hannah is an asset to OrderWise, in responding quickly to tickets with a clear and detailed response.
23 de septiembre de 2024
Opinión espontánea
Abbii at Orderwise Superb
Abbii at Orderwise is very knowledgeable and does manage to get issues sorted out quickly and efficiently.
23 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank your for your review! We will make sure Abbii receives this feedback!
Hannah is very knowledgeable and sorts…
Hannah is very knowledgeable and sorts out any issues quickly and efficiently.
20 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
thank you for taking the time to leave your feedback. We will make sure this is passed onto Hannah.
fast response and speedy resolution…
fast response and speedy resolution through support on day to day tickets
20 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for your feedback! We take pride in offering swift support to our customers. We look forward to assisting you in the future.
Quick and efficient responses until a…
Quick and efficient responses until a resolution was advised.
20 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for taking the time to leave a review! We look forward to providing you with swift support in the future.
Straight to the rescue
Hannah was a great help! Responsive and helpful.
19 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for your feedback! This will be passed onto Hannah.
Hannah was able to pinpoint the problem…
Hannah was able to pinpoint the problem and document clear instructions on how to fix it.
18 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
It's great to hear that Hannah helped you resolve your issue! This feedback will be passed onto Hannah.
Hannah very helpful
Hannah was so helpful and quick to respond with a problem I had amending a layout. This has been my experience with her on any occasion I have needed help
18 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for leaving your feedback! We will pass this onto Hannah.
Technical support
Great help off Hannah in technical support today!
18 de septiembre de 2024
Opinión espontánea
Respuesta de Orderwise
Thank you for your review! This will be passed onto Hannah.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.