The Ottena team were very helpful when I had mistakenly ordered a garden table that was too small. There was no quibble about returning the item, it was collected when scheduled and refunded swiftly... Ver más
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Consulta las opiniones de los clientes
Very pleased with the quality as I was buying blind. I was especially impressed with Duncan who was patient and knowledgeable when I made initial enquiries. I bought the 120cm round folding table whic... Ver más
Hard to say as garden brolly not arrived…. Still waiting for fed ex . The brolly finally arrived and I am very pleased with the quality of it. Its a simple push up mechanism with a rope-pin holdi... Ver más
One of the chairs arrived damaged, after a quick email and a couple of photos a replacement was delivered within 48 hours. Absolutely brilliant company to deal with , no fuss, great service. Would def... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Sellers of Teak Garden Furniture based within the UK.
Información de contacto
Ottena, 86-90 Paul Street,, EC2A 4NE, London, Reino Unido
- 020 33229194
- hello@ottena.co.uk
- ottena.co.uk
4,7
Excelente
507 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 66% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very pleased with my purchase
Very pleased with my purchase.
Great quality garden table and stackable chairs. I also bought green cushions for the chairs which are excellent quality.
Ordering was easy, delivery quick and table and chairs were easy to assemble. Customer chat was very helpful in advising the correct size parasol for the size of my table so I have ordered a tilting parasol. All their parasols fit all their tables.
26 de enero de 2026
Teak folding patio set
Very good patio set, lovely quality. Excellent delivery. Quick and a good courier used. Very good communication and excellent help with a few teething problems. Can thoroughly recommend them as a company.
13 de enero de 2026
Garden coffee table
Fast delivery and ease of ordering. It was a Christmas gift so couldn’t review sooner. Product excellent quality
17 de noviembre de 2025
Fast & efficient delivery
Fast & efficient delivery. Very happy with the quality of the Adirondack chairs purchased. Carefully packaged & easily assembled.
16 de diciembre de 2025
Quality furniture delivered quickly
Quality furniture delivered quickly. No instructions included but clear directions found easily online.
17 de octubre de 2025
Excellent customer after sale service
Excellent customer after sale service. Part of parasol broken. Replaced with no fuss. Replacement recieved in 3 days. Very polite & plesent company to deal with.
14 de agosto de 2025
Great company and product
An easily navigated and informative website backed up with great communication throughout made for a stress free experience. I unreservedly recommend Ottena if you are seeking to purchase a memorial bench. The company and product are excellent.
11 de septiembre de 2025
Delay with Fedex
Delay with Fedex, but the furniture is great.
Good, solid quality.
13 de septiembre de 2025
Quick couteous sevice
Quick couteous sevice. And when l needed to return my purchase the response was efficient, easy & quick.
9 de septiembre de 2025
Quality item well packaged and exactly…
Quality item well packaged and exactly as advertised
1 de septiembre de 2025
Next day delivery was outstanding
Next day delivery was outstanding
Product excellent
18 de agosto de 2025
Very quick delivery and easy to arrange…
Very quick delivery and easy to arrange a return for damaged product
9 de agosto de 2025
Very quick delivery and excellent…
Very quick delivery and excellent quality product
15 de agosto de 2025
Delivery and comunication good.
6 de agosto de 2025
GENERALLY EXCELLENT QUALITY PRODUCT
GENERALLY EXCELLENT QUALITY PRODUCT, RATHER DISAPOINTED THAT HAVING PAID THE EXTRA FOR AN ENLARGED UMBRELLA HOLE IT WAS DRILLED ON THE WRONG SIDE OF THE CROSSBARS
27 de julio de 2025
The staff are diligent and very helpful.
The staff found that l had made a mistake in ordering the wrong item and made contact to check before sending the wrong thing. lt showed initiative and by altering my mistake, made it possible to receive the exact items l needed in time. Well done for noticing and altering the order and crediting me with the item l did not want.
7 de julio de 2025
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