Overline Network Consultants Ltd  Opiniones 

We couldn't connect to the internet and our phones were down after a Full Fibre installation from Openreach/BT. Steven from Overline helped us resolve the issue quickly and efficiently, and took the time to check that everything was up and running. We are very happy with the service provided.

Suzanna Fabien has been nothing but amazing in sorting out are new office move, she is a credit to your company and I only can hope you may have others as great as her.

Fantastic service from Steven and Suzanna. I was introduced to Overline by Russ Clarke and the service has been exceptional. Really professional, thorough and will make the world of difference to our business with the new telephone system we will now have in place. I would wholeheartedly recommend Overline, who have gone above and beyond in setting this up.

Stephen was very efficient and explained every step. Set up was easily explained

We recently carried out a contract renewal with Overline this this was a smooth process, the staff and technical support have fully assisted in Hardware and Software upgrades to ensure we can continue to operate without disruption.

Helpful, reliable and efficient service

Steven and Suzanna where extremely helpful in the process of setting up our Overline account and all the new equipment in our office.
They where very thorough in how everything works and helping us with our systems.
Thank you so much for all of the hard work and we look forward to working with you.

The overall service delivery was excellent from start to finish. Everything was well-structured, clearly explained, and implemented efficiently. Communication throughout the process was outstanding.

Shelley has been absolutely incredible throughout the entire process. She took the time to go through our contract in detail, helped us identify and remove services we no longer needed, and ultimately saved the company a significant amount of money. Her communication was excellent from start to finish, and she even followed up after the SoGEA change to ensure everything went smoothly. Truly outstanding service, we couldn’t be more grateful for her support!

Steve did a great job at moving our broadband & phone lines to Overline. He was very helpful in answering questions and showing us how to use the CallSwitch One app. We were very impressed and would definitely recommend.

Overline always provide a prompt and helpful service from start to finish which we appreciate, any issues if they arise, are talked through with positive resolves, and assurances all systems work ok, thank you to all the staff at Overline.

Suzanna did a wonderful job of managing the situation we had going on. Openreach had a fault on the line running to our premises, which took a long time for them to fix. Suzanna was patient and took the time to keep me informed throughout the process, and eventually we got the bottom of the problem.

Once the issue had been fixed, the Overline team were quick to act to ensure our Fibre connection was up and running and fully operational in a good time frame.

I just wanted to share how impressed I’ve been with the help we received from Suzanne Fabian at Overline. From the moment Suzanne took over our account she made everything so straightforward. Telecoms can be a bit of a headache, but she took all the stress out of it and really knew what she was talking about.

What stood out most was how easy she was to deal with, no jargon, no pushing things we didn’t need, just honest advice and proper support. She kept us updated the whole way through and made sure everything was set up exactly how we needed it.

It’s rare to come across someone who genuinely cares about getting things right, but Suzanne definitely does. I am really grateful for the help and wouldn’t hesitate to recommend her to anyone who needs reliable and honest, shes a credit to the company and will go far with her career.

Well, what can I say. After much back and forth they agreed to no cancellation charges. Still awaiting my subject access report, but that isnt due yet. Lines get ported over to new provider tomorrow but I have had two days with no connection and, obviously, nobody is really that bothered as I am leaving.

Steven came round the same day we reported our internet and phone weree down and he established it was an issue with BT and not our router or cables. He checked everything. BT resolved the issue overnight and Steven kept us informed at all times, We were very happy with the support and back up from Overline.

Jack, was very nice and helpful.

Jack Beck was excellent. He grasped the problems quickly and put resolution into action immediately. He is also continuing to provide effective ongoing support.

As a company, we have been with Overline for 10 years now and they continue to supply a reliable and affordable service.

A special mention to Jack Beck, who has recently helped us in reviewing our package, with the aim of saving money wherever possible.

Thanks team, here's to many more years.

Jack was absolutely fantastic in assisting with out renewal for out phone package, even managed to negotiate a deduction

Would highly recommend Jack and Overline

We have consistently over the years found everyone in all departments at Overline to be very helpful and friendly, resolving problems quickly and following up to make sure that we are happy with everything. Not being very technical their tech team, Steve talked me through the transition set up to VOIP - would totally recommend.