Overline Network Consultants Ltd  Opiniones 

89
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We couldn't connect to the internet and our phones were down after a Full Fibre installation from Openreach/BT. Steven from Overline helped us resolve the issue quickly and efficiently, and took the t... Ver más

Valorada con 5 estrellas sobre 5

We have been with Overline for a number of years. Always very helpful when needed (which is rare as no issues with phones or Bband). We needed to change our Auto Attendant & Out of Office phone mess... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just had a telephone a new telephone system installed into our office by Overline. Must say the service that we have received from start of the sales process has been EXCELLENT. Massive Well Done to o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A great meeting with Mark Ford! He left us feeling well informed and offered great advice for our communication systems. It's always a bit daunting navigating this area, Mark really helped us underst... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. también en la categoría
  3. Proveedor de equipos de telecomunicaciones

Escrito por la empresa

With over 25 years of experience, we aim to provide UK companies with the best telecommunication services with scalable remote working solutions.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

89 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(89)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant!

Brilliant!
5-Star service
Just wanted to say a BIG thank you to Steven who has been kind & helpful - Thank you!!

Merry Christmas from us all at:
FINESSE WINDOWS!

22 de diciembre de 2022
Opinión espontánea
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Thank you for your review!

Valorada con 1 estrellas sobre 5

When the internet phone system goes…

When the internet phone system goes down overline customer service on updates is very poor indeed hours and days go past with out any information

12 de diciembre de 2022
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Respuesta de Overline Network Consultants Ltd

We are sorry that you have been experiencing issues with your phones, we do have some customers that are currently experiencing intermitent issues with inbound calling, We have been sending out regular emails to update those customers on the progress of this, if you are not recieving these please do contact the office and we will ensure that you are added onto the mailing list. We apologise for any inconvience caused.

Valorada con 5 estrellas sobre 5

Leanne was very helpful and efficient

Leanne was very helpful and efficient. She informed us well at every stage and made the transition quick and easy.

5 de diciembre de 2022
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Thank you for your review!

Valorada con 5 estrellas sobre 5

Overline have updated our phone system

Overline have supplied our phone service for a number of years. It was based on a legacy ISDN system that would have needed replacing in the near future but the change was hastened by the control unit dying! Craig from Overline set up a temporary IP based system for us very quickly then managed our transition to a full system in a very short timeframe. He has supported the implementation superbly and we are very pleased with the end product and the support that Craig has offered throughout the process.

3 de diciembre de 2022
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Thank you for your review!

Valorada con 5 estrellas sobre 5

Efficiency

Steven has been extremely helpful and responded with speed. He has been courteous, polite and professional. He resolved the reoccurring issue straight away.

8 de diciembre de 2022
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Thank you for your review

Valorada con 5 estrellas sobre 5

helpful and knowledgeable

Craig was very helpful and knowledgeable on the phone and talked us through getting the phone lines back up and running again ,He also arranged for an engineer to come out to us that day and assist with setting up a new handset.
Would recommend Overline

5 de diciembre de 2022
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Thank you for your review

Valorada con 5 estrellas sobre 5

After many years of poor to average service…

After many years of poor to average service, we are migrating our services (broadband and phones) away from our [previous] provider to Overline Network Consultants.
The whole service so far has been great: the sales guy (Mark) knew his products, and tailored everything exactly right for our proposal; the installation process has been quick and hassle-free, and the engineer (Ian) was helpful and approachable. The support from Leanne who is looking after the overall switch, (and us), has been exceptional, and I'm confident that we are in very good hands going forward.

Jim Savage
Unique Scaffolding Ltd

23 de noviembre de 2022
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Respuesta de Overline Network Consultants Ltd

Thanks Jim for taking the time to write such a lovely review, The team here really enjoy working with you and we look forward to supporting you and your business for many years to come.

Valorada con 5 estrellas sobre 5

Great service by Overline

Great service by Overline, easy to reach their customer services if need be. Great phone system and zero problems since installation.

22 de noviembre de 2022
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Respuesta de Overline Network Consultants Ltd

Thank you for the fantastic review! We are always on hand if you need us

Valorada con 5 estrellas sobre 5

Very friendly and helpful

Very friendly and helpful. Overall, very good experience.

21 de noviembre de 2022
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Thank you for the great review!

Valorada con 5 estrellas sobre 5

Well informed and great advice

A great meeting with Mark Ford! He left us feeling well informed and offered great advice for our communication systems. It's always a bit daunting navigating this area, Mark really helped us understand what is best for our company's needs. We at Elite Office Cleaning would definitely recommend Overline.

13 de octubre de 2022
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Respuesta de Overline Network Consultants Ltd

Thank you for the feedback on our sales person Mark! Please do recommend us :)

Valorada con 5 estrellas sobre 5

Internet and phones reset

Our internet and phones were down first thing on Monday morning and Steven gave me instructions on my Mobile to reset the system and get it up and running again very quickly. I'm so grateful for his excellent service, clear instructions and patience while waiting for me to carry them out. He saved the day!

10 de octubre de 2022
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Respuesta de Overline Network Consultants Ltd

Glad to hear your issues were sorted quickly and promptly, thank you for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

I spoke to a lovely Leanne Acampora…

I spoke to a lovely Leanne Acampora regarding having another 24 port and 4 handsets, she was very helpful and able to understand what i was trying to describe to her down the phone :) we also received a quote very quickly.... so thank you Leanne for all your help :D

28 de septiembre de 2022
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Thank you for the great feedback

Valorada con 5 estrellas sobre 5

Quick, efficient and professional service

We had an issue come up with our phone system that needed to be identified and sorted out rapidly. Our technical consultant Steven was extremely quick to make contact and ask the right questions to be able to pinpoint the cause and rectified it within minutes. Exceptionally good customer and professional services from start to finish and a relief to carry on with our business operations.

28 de septiembre de 2022
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This is great to hear! thank you for taking the time to leave us a review

Valorada con 5 estrellas sobre 5

Great service!

We now have 9 outlets using Overline, really pleased with the service, Leanne always kept me updated during the whole process. Would thoroughly recommend.

29 de septiembre de 2022
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Thank you for your review!

Valorada con 5 estrellas sobre 5

Have been with Overline for a number of…

Have been with Overline for a number of years now and any time there has been a technical glitch, which is rare, the tech team have been excellent at responding and rectifying in a very timely manner. Customer service from all representatives have always been friendly and helpful.

29 de septiembre de 2022
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Thank you for your great review!

Valorada con 5 estrellas sobre 5

Steven was great very knowledgeable…

Steven was great very knowledgeable about the system and managed to really pull us out of a trick situation due to the call recording software

Thanks AGAIN Steven really appreciated all your help

23 de septiembre de 2022
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Thanks for the Great Feedback on our team!

Valorada con 5 estrellas sobre 5

Lucy helping with SIM card

Lucy Paine was so helpful over the past couple of days. Ordering our replacement SIM card (which arrived the next day) and offering advice when it didn't want to work. Speedy, efficient and friendly

29 de junio de 2022
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Thank you for your review!

Valorada con 4 estrellas sobre 5

Thanks Steven!

Steven has been so helpful from the get go advising on what would work best for RGVA. He has been from the get go and we are very happy with our new telephone messages!

20 de junio de 2022
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Respuesta de Overline Network Consultants Ltd

Thank you so much for your review!

Valorada con 5 estrellas sobre 5

Steven really helpful and patient

Steven really helpful and patient. The issue was fixed after a few minutes on the phone where he was able to direct me to go through the steps to locate and solve the problem.

17 de junio de 2022
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Thank you for your review!

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