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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I bought this as a portable unit with a higher flow than my other portables. I liked the constant flow and the ability to use the extra LPM's. While I found it a bit big, bulky and heavy to use as a p... Ver más

Valorada con 3 estrellas sobre 5

Took 7 days to ship from a California Warehouse. Thats inexcusable. Then Another 7 day for the warehouse to Ohio... This is a medical device Not a Gameboy. When ppl order these its needed ASAP..

Valorada con 5 estrellas sobre 5

Everything went well with my purchase. The oxygen concentrator was reasonably priced, it's quiet, it provides the amount of oxygen I need,it meets my needs. Fast ship and good communication.

Valorada con 5 estrellas sobre 5

I received my product pretty quickly. I used it for the first time today. It sounds like popcorn popping but after speaking to customer service (who was very quick to answer my email) I was assured th... Ver más

Información sobre la empresa

  1. Proveedor de equipos de oxígeno

Escrito por la empresa

In the same quality,we have the best price; In the same price,we have the best quality. we supply home and portable oxygen concentrator , say googbye to huge oxygen tanks!


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

87 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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3,8

Todas las opiniones

(87)

25 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

I ordered a home concentrator

I ordered a home concentrator, Order #18649 and decided to return it. They received my return on January 29th. I've been emailing trying to ask when I can see the return credited to my account and no one will get back to me. Frustrating

29 de enero de 2025
Opinión espontánea
Logotipo de OxygenSolve

Respuesta de OxygenSolve

Thank you for reaching out, and we sincerely apologize for the delay in our response. After reviewing your order #18649, we can confirm that we have located your order details. However, we were unable to find any previous emails from you in our inbox after thoroughly checking all communication channels.
To assist you further, please kindly reach out to our after-sales service team at info@oxygensolve.com, and they will be happy to resolve any concerns you may have regarding your return and refund.
We apologize for any frustration this has caused, and we look forward to assisting you promptly.

Valorada con 5 estrellas sobre 5

As someone who's used POCs for a while

As someone who's used POCs for a while, I have to say this one is fantastic, especially since I don't need continuous flow for CPAP. It's so much lighter than the Simply Go. Customer service was helpful, even though there were some communication bumps in the road. Just a couple of tips: Disconnect the battery when you're using the auto cable so it doesn't drain, and if you want to use it for a long time, get a double battery.

6 de agosto de 2024
Valorada con 5 estrellas sobre 5

Excellent Customer Service

I had a little hiccup with the first unit I got--it was defective. But their customer service was top-notch! They sent me a new one right away, and it works perfectly. I'm very happy with their service!

9 de agosto de 2024
Valorada con 4 estrellas sobre 5

It’s working well

I bought the NT-02 oxygen concentrator for my dad, and it arrived in less than 6 days! The shipping was super fast, and everything was packaged really well. It works great and delivers oxygen on pulse. It even adjusts if it doesn't detect inhalation. The rechargeable batteries and the clear manual make it really easy to use, even though it is a little bit noisy. Overall, I'm happy with it, and I have high hopes for its performance and the support we'll get from the company!

5 de agosto de 2024
Valorada con 5 estrellas sobre 5

Great purchase

This NT-04 oxygen concentrator is so lightweight and quiet compared to our old one. Our sleep has improved so much! The price was fantastic too, especially with the discount. Thanks, Oxygensolve!

2 de agosto de 2024
Valorada con 5 estrellas sobre 5

Perfect for travel

My husband has COPD, so we bought a portable oxygen concentrator VT1 for our trip to Colorado. The high altitude is a challenge, so we wanted something reliable. This machine is exactly what we were looking for: it runs on regular power at night and still has a charge for the next day. We tried this machine before the trip to make sure we would be able to travel with it and now we are on the trip I have to say I am very happy with this machine.

25 de junio de 2024
Valorada con 5 estrellas sobre 5

Portable and efficient unit

The NT-02 portable oxygen concentrator is exactly what I needed. With COPD and Myasthenia Gravis, needing 2 liters of oxygen daily, I wanted something reliable for cruises and short trips. This device is portable and efficient, making sure I can travel worry-free.

11 de junio de 2024
Valorada con 5 estrellas sobre 5

Good, love it.

The Nt02 has been a game-changer for me. Now I can go to the movies again, and its whisper-quiet operation means I can really enjoy the film. This little device has made such a big difference in my life!

13 de junio de 2024
Valorada con 1 estrellas sobre 5

I ordered the NT3 pulse thinking it…

I ordered the NT3 pulse thinking it would serve me well. Nothing but a damn headache. $388 down the drain canula looks like the size of a kids juice box straw. I need continuous flow. Fr the last month I have been trying to reach customer service. All I get are email messages from a bot. won't send me a free return label. machine is junk and doesn't serve my health needs. Not willing to apply my credit toward a better machine. Don't buy anything from these frauds. Page say they are in Cali but every thing is from China. Waste of my time and my money! Just throw $388 bucks out the car window because that is what it is Junk! I did tried to deal with these thieves. They should be ashamed of themselves taking advantage of a disabled and sick senior citizen!

24 de mayo de 2024
Opinión espontánea
Logotipo de OxygenSolve

Respuesta de OxygenSolve

We're truly sorry to hear about your experience and the issues you've faced with our NT3 unit.
Could you please provide us with your order details via private message or email? Contact our after-service department at info@oxygensolve.com We will immediately look into providing you with a free return label and exploring all available options to address your concerns.
Again, we apologize for falling short of your expectations and thank you for bringing this to our attention.

Valorada con 1 estrellas sobre 5

We ordered a Varon VP2 machine 10 days…

We ordered a Varon VP2 machine. 10 days later, we received an NT2 machine, which is an older model. We tried calling. Mailbox full. We tried texting. No response. We tried email. No response. I am going to contact my credit card company. A 2023 press release states that the VP2 is a new model.

5 de marzo de 2024
Opinión espontánea
Logotipo de OxygenSolve

Respuesta de OxygenSolve

Hello, The NT2 has not been upgraded, NT2 and VP2 are the same thing. varonic.com all the resources show NT2 except the model in product title. All the resources in our store -oxygensolve.com only show NT2, not VP2. Yes, NT-2 is our 2023 new arrival. And VARON changed its name to VP2.We do not have VP2, thank you.

Valorada con 5 estrellas sobre 5

I bought a VARON New Arrival VT-1 3…

I bought a VARON New Arrival VT-1 3 days ago. I have not received the VT-1 yet, but I have received the VH-3. The VH-3 is everything advertised and specified on the website. I have tested both flow and O2 concentration percentages and they match the specifications. I use the concentrator at night in conjunction with my Resmed AirCurve 10 ASV pap machine to mitigate central and sleep apnea and the VH-3 appears to be doing the job of helping to keep my SPO2 levels in the 90's as opposed to the mid 70's without. I have used a recording pulse oximeter overnight with both. The VH-3 replaces a large Phillips unit that is much bigger and noisier. I am looking forward to testing the VT-1 and using it while traveling. Please feel free to use this information, without identifying me

16 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased one of their units and O boy what a ripoff

I purchased one of their units, after I received it I tried it and realized it was not going to work for me. Since the unit had a 30 day return policy for a full refund, I started trying to call their listed customer service number and found out later in an email that their phone number wasn't working! Then after 9 emails they finally gave me a Rma number and the shipping address that was in China I attached a label and took to UPS where I was told it would cost 400 to 500 dollars to ship it to China which exceeded the purchase price of 351.10. So it's a ripoff if you ever need to return it for credit or service!! What a rip-off!!!
BUYERS BEWARE !!

15 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

It's easy to use, and I can go out easily.

I purchased my own unit about 2 months ago, and I absolutely love it. I also got an extra battery for peace of mind. It's so convenient to switch to the spare battery when the first one runs out, and it only takes seconds. This device has made it much easier for people like me who had difficulty getting out in the past.

8 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Thank you for resolving the delivery…

Thank you for resolving the delivery issue with the portable concentrator battery. After the first one got lost in transit, you promptly sent a replacement, which works perfectly. I would recommend your company to anyone in need of oxygen therapy.

17 de noviembre de 2023
Valorada con 5 estrellas sobre 5

I recently purchased the NT-05 portable…

I recently purchased the NT-05 portable oxygen concentrator and it's been working well for me. Although I had an issue with the charger, the company sent a replacement promptly. The battery lasts for about 2 hours, and their customer service is exceptional.

24 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Reasonably Priced,Highly Recommended

I received my oxygen concentrator NT-02 a few days ago and I am pleased to say that I am impressed with the product and the company. I purchased the unit for $799 and it has exceeded my expectations in terms of performance. I have struggled with COPD and in the past, I purchased a different brand that did not work as well. Due to my lack of insurance, I had to leave the hospital against medical advice. I decided to take a chance on this machine and I consider it to be a win. It helped me recover and provides high-quality oxygen when needed.
I was able to get my oxygenator at a very reasonable price and it works great. I received it a week ago and I am very happy with the quality. I have already recommended this product to others.

27 de octubre de 2023
Valorada con 4 estrellas sobre 5

Great price and fast shipping

I recently received my NT-5 oxygen concentrator along with an extra battery, and I am thrilled with the purchase. Now, I can confidently go shopping by myself without having to rely on anyone else. The price I paid for the device was Great, and I was particularly impressed with the outstanding shipping service. I placed my order on November 2nd, and it arrived promptly on November 8th, despite the long distance from the West coast to the East coast.

5 de octubre de 2023

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