Pack Up + Go Opiniones 601

Wonderful vacation

the pros:
- thoughtful activities we wouldn't have chosen ourselves that gave unique views to the city
- chosen activities/restaurants were better than the ones we chose for ourselves from the guide during our leisure time
- destination ended up being perfect for us, but not a destination we would likely have chosen ourselves
- activities were scheduled with more leisurely activities toward the end of the trip which made for a good flow
- customer support was very responsive and prompt to changes including flight delays etc
- helpful guides included
- hotel was directly off terminal subway to/from airport
- the experience of anticipation and low stress was a great run up to the vacation and we left feeling like we got a better experience than if we had chosen a destination ourselves

Cons:
- hotel was a bit far from dinner reservations and hotel was in an area without food recommendations on the guide. We would have preferred a more central hotel in walking distance to more restaurants and touristy things, as it made taking a break between activities and reservations a little difficult. For example, we just kept ending up in downtown over and over again and our hotel was a few subway stops away in seaport.
- 25% is a steep price for commission fee and though we feel it was earned, it also makes it a bit of a luxury experience. I also would feel more likely to be a repeat customer if it were 15% or less.

I enjoyed Chattanooga. The hotel was lovely. The area was nice. At night the area wasn’t as nice . The restaurants were great! The riverboat was fun. Can’t wait for the next pack up and go trip!

The trip was fantastic and Pack Up & Go did an amazing job at planning the trip from the accommodations to the activities.

This was my 4th trip with Pack Up & Go, and while past experiences were excellent, this one had a few hiccups. Our envelope arrived just 2 days before departure, and our destination ended up being a 6-hour drive—far too long for a 2-day trip. Despite the usual great customer service and some fun moments, the trip felt exhausting and poorly thought out. It didn’t feel intentionally planned, and I’m hesitant to book again next year….i will say they usually try to get as much bang for your buck minus their fees.

The excitement of the mystery trip was amazing! Not having to plan or be the travel agent myself was great!
We had dinners planned for every night and 3 activities leaving us plenty of time to tour around in the day. We were able to change a few of our dinner plans to lunches to accommodate some activities we planned ourselves. It was so easy.

What I love about Pack Up + Go is that it gets you out of your comfort zone, unintentionally. This last trip, I would have never picked Brown County Indiana as a go to vacation spot. I would have never tried Ziplining for my activity. Also, if you're conservative with your money like I am, it is so much easier to give someone your money to spend than it is doing it on your own. This was my 3rd trip and I will be doing it again.

A few nights in Philadelphia over the 4th of July holiday was my surprise trip planned entirely by Pack Up + Go. The best place to celebrate the history of our forefathers. The Kimpton Monoco hotel in Old City was very comfortable, and within walking distance to so many historical sites. I had my first Philly cheesesteak sandwich, and a slice of tomato pie on the walking City Food Tour.

I first reached out to Pack Up + Go in March. The customer service was outstanding right through the end of my trip. I will definitely have them plan another trip for me.

Hi Pack Up + Go Team,

I want to start by saying you did a fantastic job building suspense and delivering a polished, professional trip packet. Unfortunately, that’s where the excitement ended for us.

We had a $1,700 budget for a 3-night, 4-day kid-free getaway with hopes for a moderate outdoor adventure and close dining options due to unpredictable weather. Instead, we ended up underwhelmed by both the accommodations and the activities.

First issue: most key emails went to spam because they came from a new address—not ideal for a surprise trip. I only found them by chance the night before we left.

Our destination was Charlottesville, VA, and our hotel—while well-intentioned—felt more like staying at a grandparent’s B&B than a romantic escape. The bed creaked, the décor was dated, and privacy was limited. Not exactly ideal for a much-needed couple’s retreat.

The activities—while nice in theory—fell flat. The kayak trip was short and uninspiring, the show cave tour was pleasant but far from adventurous, and Skyline Drive, while scenic, was a passive experience. No real "moderate adventure" to be found.

Meals were pre-reserved, but none included in the budget. Our hotel hosts actually suggested better dining options than what was planned for us. We appreciated the first night’s spot, but nothing stood out enough to justify the cost.

Unfortunately, I now have to go back and tell them that while I was away I had a Sl$ttyRed Head followed by a Buttery Nipple and a Tongue in the Pants followed by an oatmeal cookie. Sounds like a raunchy exciting and raucous 1st night, except they are all alcoholic drinks. I don’t usually drink, but I was bored to tears and couldn’t make my own excitement bc of the damned squeaky bed

After calculating expenses, we estimate only about $1,050 of the $1,700 went toward our actual experience—leaving a 38% cut for PU&G, assuming no discounts. That stings, especially given we’ve purchased around $2,500 in gift certificates over the years and spoken highly of you to friends and coworkers.

In short, we loved the concept and the anticipation, but the execution didn’t deliver on value or experience. We expected a bit more excitement, some thoughtful adventure, and a setting that encouraged connection—not a squeaky bed in a house full of retirees.

Sadly, I can’t recommend PU&G based on this experience. I hope this feedback is helpful in refining future trips for others.

Best,
Anthony & Melanie Damiano

Booked an easygoing outdoor road trip and loved our beautiful surprise location! Pack up & Go booked a guided hike for us and a hotel in a great spot with walking access to most attractions. Something I thought was strange was that we noted we were vegan and both locations on our road trip had great vegan spots but not one was recommended in our itinerary. We changed a dinner reservation made by the company for Italian food- (which is a notoriously difficult cuisine to work with for dietary restrictions) for a great local plant based spot walking distance from our hotel. Normally I wouldn’t complain but it was so easy to look up vegan spots it seemed like a company oversight.

This was one of the BEST you have done for us. We have been using Pack Up & Go for nine years now and have enjoyed every adventure. Looking forward to our next experience which, hopefully, will be in the fall.

Our pack up and go trip sent us to Philadelphia and I have to say we had an amazing experience. Our travel packet gave us really good information for our trip and it made it really straightforward with what we wanted to do. The hotel was great and having the uber voucher came in handy when we got tired from walking. We didn’t have to worry about what we were going to have for dinner since there were already reservations put in place. All the paid activities were perfect for us as well. Everything about this trip was so well planned so we were never stressed about planning what we were going to do. Thanks pack up and go for such a well thought out trip! It was everything we wanted and more!!

Our trip was a surprise- we opened our envelope at the airport. It was well organized and planned out. We had a ball in Philadelphia- over the 4th of July!!! What a great place and time to celebrate our anniversary and learn about our historic roots. Our hotel was within walking distance to almost all attractions. And we were able to take in a Philly’s game. We could not have been happier with our mystery trip!!

Knocked it out of the park once again! Location, activities, food. All just wonderful!!

We had a fantastic trip to Chicago - way more planned than we expected and everything was perfect for us! Will definitely be booking another trip soon

You guys did such an amazing job with the trip. Planning the food tour early was smart so we had places to go through the trip. The dinners were selected so well. We told our food tour guide about the dinners you choices and they were blown away by the choice bc some of them were lesser known gems. I look forward to using your service again many many times in the future!

It's a small world. The Inn we stayed at we were planning on talking to about our Kansas City Irish fest! I loved how the activities you reserved for us are some that I would have chosen to do myself. The only thing I would have changed were some of the supper reservations.

Enjoyed activities in Boston and walking around the city. Places selected for dinner were fun. My partner-in-crime was not at all excited about Boston and ended up rating the city / trip an 8/10 - huge improvement!!!

Would NOT recommend for families. Didn’t take into account my goals or preferences.

We headed to Savannah, not too far from our home but a pleasant drive. The choices of things to do and restaurants were so much fun, but with the flexibility of a morning hanging out in the hotel.
They took the guesswork out of the trip, we had so much fun!

This experience was amazing! I loved where we ended up (Savannah, GA), which I would have never chosen on my own. I felt like the activities chosen for us were spot on to match our interests and what we were looking for when we completed the survey. So many details were covered, that I felt we truly got to take a vacation where we could just go with the flow and enjoy instead of worrying about planning everything.