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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Not sure why, perhaps to their re-organizing but very poor communication. Order was acknowledge promptly but then nothing for almost 2 weeks. This was a drop shipment, but still seemed inappropriatel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It's one thing to say the customer is important, it's entirely different to treat each customer concern as if it's the most important issue in your business. Pantry Paratus not only carries unusual i... Ver más

Valorada con 5 estrellas sobre 5

I appreciate that they gave my Chop-rite meat grinder order a fast push so I could get my venison ground. I found this company after a frantic search when my Cabela's Chinese grinder suddenly wore... Ver más

Valorada con 5 estrellas sobre 5

The fine folks at Pantry Paratus offer ONLY products that they can personally recommend, so I know that I am buying the best of the best. And all it takes it a quick conversation with Chaya at Pantry... Ver más

Información sobre la empresa

  1. Tienda de suministros de cocina
  2. Tienda de muebles

Información proporcionada por diversas fuentes externas

We long for simpler times when we had an active part in bringing food to the table to share with family and friends. Pantry Paratus equips people for kitchen self-sufficiency with the right tools for pantry preparedness. We also feature a blog full of food science and how-to articles to help you achieve your goals for healthy living.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(90)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

One of kind..

One of kind... personal service and great products. They stand behind their word.

3 de abril de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely Love This Company!

Absolutely love this company! This is my 3rd purchase from them and will definitely be checking back as things need to be replaced and repurchased! They have excellent customer service and your order ships out fast! They also have great prices!

1 de abril de 2017
Opinión espontánea
Valorada con 2 estrellas sobre 5

They did a great job with communication …

They did a great job with communication however my order took close to 3 weeks. Shipping was part of the problem but for the supply of what was ordered took entirely to long.

31 de marzo de 2017
Opinión espontánea
Logotipo de Pantry Paratus

Respuesta de Pantry Paratus

Thanks for the positive note about our communication, but you are perfectly right--that order did take way too long! It took us nearly a week to get a straight answer from USPS that your order was actually lost. We learned, for next time, to not waste so much time in the process. We apologize for your dissatisfaction, and are grateful for your honest review.

Valorada con 5 estrellas sobre 5

Fantastic!!

I'm first time customer. Ordered a case of Red Feather butter. A few of the cans appeared to had leaked in shipping from distributor,( not Pantry Paratus). Called Pantry Paratus and spoke to Chaya personally. Had replacement three days later.

27 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Roo garden apron, yeah!

When I saw the Roo in a magazine, I knew I had to have it! Arriving a day earlier than expected, I was not disappointed. Excellent quality and design! I can't wait to use it in my garden!

24 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding!

I love all the products I have purchased from Pantry Paratus and the service has been outstanding.

20 de febrero de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Meat press parts.

Good job on taking order. But then I waited 3 weeks with no order being comferm then another week I get order but only half of it.still no comformation on order as to went sent.

4 de febrero de 2017
Opinión espontánea
Logotipo de Pantry Paratus

Respuesta de Pantry Paratus

Thanks for the review, but we are sorry for the lack of communication that you received from us! We were unable to get clear information from the manufacturer (which we are still trying to resolve), but we emailed you this week concerning the problem. You might want to check your spam filter if you did not receive our communication!

We showed that your order shipped but did not hear from you that it was incomplete. We want to resolve that, but please communicate with us via customer@pantryparatus.com so we can find out what you did receive and what is still missing, otherwise we are unable to move forward with helping you.

Valorada con 5 estrellas sobre 5

Great company with great customer service.

I ordered a knife for my grinder and either I ordered the wrong item or I was shipped the wrong item by mistake. Nevertheless I made one phone call to customer service explaining my situation and two days later I received the right item through express mail. They were great at understanding and were very pleased to help me. I am now one happy customer. I will be doing business again with Pantry Paratus.

7 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

1st impression

This is the first time I have ordered from Pantry Paratus, and my purchases will be Christmas gifts, so I can't evaluate the products.
I can say that it is easy to find items on the Web site. The presentations are accurate and appealing. The sale prices are quite good, as well as free shipping. Also, communication about a back order was immediate, and they gave me the choice of canceling. Also, my items were delivered within a couple of days, and we're in perfect condition.

22 de diciembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I ordered something and received an e-mail quickly saying they were out of that color, and asked if it was for Christmas and if so I'd need to pick another color. It was, so I picked a new color and just a couple days later it arrived at my house. Very quick and courteous.

22 de diciembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Apron order

Order came right on time. Exactly what I wanted. Very happy, thank you.

16 de diciembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful

I had a question about a part. So I sent them a email they return my email within a day. They told me they would have to contact the manufacturer to make sure that I get the right part I received an email within a day to order the part that I needed very helpful and fast shipment. Very much appreciated

12 de diciembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Had a little trouble during checkout and emailed Pantry Paratus. The owner responded within an hour and even called me to get my order through right away over the phone.

6 de diciembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Customer Service

The company goes above and beyond what someone would expect to ensure their customers get an amazing experience. Very personable and just an all around great company to do business with. I would without hesitation recommend Pantry Paratus to anyone.

21 de noviembre de 2016
Opinión espontánea
Logotipo de Pantry Paratus

Respuesta de Pantry Paratus

We are very sorry but we had no record of your call. Please ensure that you called 406-334-0185. We just left a message for you, and we know that we will be able to resolve this problem quickly. You can also reach us via email at customer@pantryparatus.com We want to make sure that you are pleased with your order in every way, to include our customer service.

You have our commitment that we will make this right.

Valorada con 5 estrellas sobre 5

Excellent

I have bought many items from Pantry Paratus and always check first with them on products they might carry. Chia (sp?) is all about customer service and product knowledge. I have recommended the company to others.

31 de octubre de 2016
Opinión espontánea

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