Penny Appeal Opiniones 

195
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have worked for penny appeal for more than 3 years in Bangladesh. In 3 + years I have seen that PA UK's office's directors and couple of other staff grasp donated money through its various partners... Ver más

Valorada con 2 estrellas sobre 5

Edit: since placing the 1 star review here I have received my items. So I am upgrading to two stars. Given I had reached out before placing the review here with no response I feel that 2 is fair... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience was ok Alhamdulillaah. The brother seemed decent I did qurbani for me and my family Quick and Easy May Allah guide the people working in this charity and make them the... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Salem aleykoum everybody. I share some of your concerns. I have been giving to this and other charities.We must remember that ALLAH is witness to everything. He knows our intentions. Our intentions a... Ver más

Información sobre la empresa

  1. Compras y moda

Escrito por la empresa

Penny Appeal aids people in over 30 crisis-hit countries worldwide. Your donations help build wells, care for orphans, deliver medical aid, meals and open schools and orphanages


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

195 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(195)

42 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My experience was ok Alhamdulillaah.

My experience was ok Alhamdulillaah.

The brother seemed decent

I did qurbani for me and my family

Quick and Easy

May Allah guide the people working in this charity and make them the best and trustworthy charity. May Allah accept their sincerity and forgive them of their faults

May Allah forgive me and my family and the ummah aameen.

اللهم صل على محمد و على آل محمد

13 de mayo de 2025
Logotipo de Penny Appeal

Respuesta de Penny Appeal

Salam Shabz,

Thank you for such kind words. We are truly grateful to have donors like you who wish to spread hope and positivity around the world through actions and beautiful words too.

May Allah (سُبْحَانَهُ وَتَعَالَى) accept and reward us all in this world and the hereafter.

Warm regards,
Penny Appeal Team

Valorada con 3 estrellas sobre 5

You really need to review and improve …

You really need to review and improve your online donation website as the donation type always reverts to 'Charitable' regardless of what donation type you select. It is extremely annoying and frustrating as been happening for almost a year or so despite phoning in or Emailing and reporting the problem numerous times only to be told issue has been resolved. Sorry but it hasn't! Slowly loosing confidence in system and should not have to chase up to get my donation type corrected. I know everything is captured via intentions but at end of day don't want my donation type going into wrong pot!! Fed up!!!

13 de mayo de 2025
Valorada con 3 estrellas sobre 5

Penny Appeal is a great charity needs a better website.

Penny Appeal is a great charity doing great work across the world. I would have given my interaction with your website a higher rating had I not and to reset thrice because the site just had me waiting for several minutes on the final donation page neither the PayPal nor the debit card donation route worked smoothly.

12 de mayo de 2025
Valorada con 1 estrellas sobre 5

SCAMMED AND LIED TO FOR A WHOLE YEAR 😢

I cant belive i got scammed they took the money for 2 orphans and sent no welcome pack or any information on the 2 kids even though we requested 2 boys in Pakistan for a year. Paid direct debit called everyday for 3 months and no one called back and they kept pretending to send out the welcome packs however I received nothing but get all my parcels from worldwide never had a problem. Eventually told me a finance manager would call me back its been a year still chasing it up and no1 ever calls back. I can't believe the amount of Muslims I speak to on a daily basis and who continue to lie to my face pretending they are really sorry but provide no answers to who the kids are that I sponsored. Disgusting organisation! SCAMMERS DO NOT TRUST

12 de marzo de 2025
Opinión espontánea
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Respuesta de Penny Appeal

Hello Noor,

Thank you for bringing this to our attention, and I'm truly sorry to hear that you didn't receive any call back as promised.

This is not the experience we want for any of our supporters, and we’re keen to make it right. Please could you email us so we can look into this urgently and get back to you without further delay?

We truly value your support and appreciate the chance to put this right.

Warm regards,
Penny Appeal Team

Valorada con 1 estrellas sobre 5

I have paid money to penny appeal for…

I have paid money to penny appeal for nearly a year i paid upfront for one well last May and was told will take a year to build, same time i paid for another well in monthly installements of 25 a month and was nearly paid off when i called and questioned about update on my well thats been paid off I got no security to know its getting made or where its being built no progress report nothing, in total i have paid 525 for wells and 150 on monthly zakat with this company and i now genually believe that they have been scamming me how can a well known organisation not have updates on a well that you have paid for. I really thought I was doing a good deed for getting these wells made on my parents name and put money aside each month to have this done now knowing its all a scam been 2 weeks no phone call or email back about my complaint.

17 de marzo de 2025
Opinión espontánea
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Respuesta de Penny Appeal

Salam Nab,

Thank you for bringing this to our attention, and I'm truly sorry to hear that you didn't receive any feedback as promised.

This is not the experience we want for any of our supporters, and we’re keen to make it right. Please could you email us so we can look into this urgently and get back to you without further delay?

We truly value your support and appreciate the chance to put this right.

Warm regards,
Penny Appeal Team

Valorada con 1 estrellas sobre 5

Order NOT received

I ordered some date over a month ago as a gift with a view to ordering more around Ramadan. I have emailed and still yet to receive the dates. I really don’t expect to receive them now leading me to believe this is nothing more than a scam company preying on the good will of well meaning individuals. They think nobody will complain cos they are a charity.

25 de enero de 2025
Opinión espontánea
Logotipo de Penny Appeal

Respuesta de Penny Appeal

Thank you for bringing this to our attention, and I'm truly sorry to hear that you didn't receive your order on time, as promised.

This is not the experience we want for any of our supporters, and we’re keen to make it right. Please could you email us so we can look into this urgently and get back to you without further delay?

We truly value your support and appreciate the chance to put this right.

Warm regards,
Penny Appeal Team

Valorada con 1 estrellas sobre 5

Pity you can’t type without giving any…

Pity you can’t type without giving any stars because penny appeal you are a disgrace i was reading one of the responses you made about your antics in Gambia with the poor orphans shame on you that is all i am going to say subhan’Allah how can you just push it aside like those children don’t matter that those poor children are so vulnerable have no parents and guardians I would never make this duaa against anyone but you guys need to fear Allah swt I can’t believe you are still operating after the awful things the charities commission has got you for People please please do not give these people a penny let alone a pound

17 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers!!

Scammers!!
After I paid for a well on my dad’s name they ignore all my emails they just took the money and disappear 🫥 .
Avoid them .

30 de julio de 2024
Opinión espontánea
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Respuesta de Penny Appeal

Thank you for bringing this to our attention, and I'm truly sorry to hear that you didn't receive the feedback report as promised.

This is not the experience we want for any of our supporters, and we’re keen to make it right. We've escalated your concerns to the relevant team and they should be in touch with you shortly.

We truly value your support and appreciate the chance to put this right.

Warm regards,
Penny Appeal Team

Valorada con 1 estrellas sobre 5

No money back for goods

Paid for dates that that was supposed to come before Ramadan this year and never received it or my £35 back. Called several times to no avail. Disgusting and shameful as it was supposed to be donated to Gaza. Don't trust them with your hard earned money

9 de abril de 2024
Opinión espontánea
Logotipo de Penny Appeal

Respuesta de Penny Appeal

Thank you for bringing this to our attention, and I'm truly sorry to hear that you didn't receive your order on time as promised.

This is not the experience we want for any of our supporters, and we’re keen to make it right. Please could you email us so we can look into this urgently and get back to you without further delay?

We truly value your support and appreciate the chance to put this right.

Warm regards,
Penny Appeal Team

Valorada con 1 estrellas sobre 5

Penny Appeal is horrible…

If I could give a Zero I would. I will never donate to them again or attend any event they organize.
I bought a ticket for Yasmine Mogahed event scheduled for Nov22, 2024 here in Edmonton.
I bought the ticket on October 20, 2024. I requested a Refund on Oct 22, two days after (within the time limit as I had more than 7 or 10 days to get a refund).
No refund has been processed. I waited until today Novembre2, 2024, before emailing Penny Appeal with the screen shots, and letting them know that I will have to involve my Credit Card Company who will take it from them if they do not help me. I said I would rather deal with them before escalating to my Credit Card company. I dealt with the Evenet Manager based in Mississauga: Sarika Aysha Verma
Events Manager at Penny Appeal Canada, Mississauga, Ontario.

Right after my email the evenbrite status changed from "Refund Pending" to "Refund Approved", but the lady was dishonest and said the refund has been processed, instead of being truthful, as she only approved the refund after she received my email.
The Eventbrite showed it was still pending and soon after I sent my email warning them I will escalate it further to my Credit Card company, the status on Eventbrite changed to "Approved". I took screen shots of it.
It is sad that Islam is used to take advantage of people. So many people donate their hard earned money to only find out they have been duped. Luckily for me it was only a ticket, as it had been few years since I donated to them. I have become very cautious who donate to. The reviews on Penny Appeal are so bad on Trust Pilot as well as other sites.

We should all do our due diligence before donating.

2 de noviembre de 2024
Opinión espontánea
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Respuesta de Penny Appeal

Dear Sandra,

We’re truly sorry to hear about your experience and understand your frustration. This is not the standard of service we aim to provide, and we sincerely regret the delay and confusion surrounding your refund.

Thank you for bringing this to our attention, we appreciate your patience and the clarity of your message. We will be reviewing the situation internally, including how your refund was handled and communicated, to ensure this does not happen again.

If there is anything still outstanding or if you would like to speak further, please don’t hesitate to contact us directly at info@pennyappeal.org . We remain committed to addressing concerns with honesty, accountability, and respect for the trust placed in us.

Warm regards,
Penny Appeal Team

Valorada con 1 estrellas sobre 5

Scam

Scam. Spreads misinformation and manipulative propaganda- do not trust them

13 de octubre de 2024
Opinión espontánea
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Respuesta de Penny Appeal

We’re sorry to hear that you feel this way and appreciate you taking the time to share your thoughts.

We’re committed to transparency, integrity, and serving those in need with compassion and accountability. If you have specific concerns or experiences you'd like us to look into, we’d welcome the opportunity to speak with you directly — please feel free to contact us at 03000 11 11 11

Your feedback matters to us, and we remain committed to learning and improving wherever possible.

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