Perfect Aquatics Opiniones 100

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a faulty transformer, as bulb was flashing on/off. Raised an incident with shop about it, and they were on it straight away with the supplier. After two weeks of chasing the team got it sorted for... Ver más

Valorada con 5 estrellas sobre 5

Great aquarium and pond shop. Lots of choice on the indoor tropical department with helpful staff and loads of products for any needs. Pond department has taken a massive leap forward since Anthony... Ver más

Valorada con 5 estrellas sobre 5

I am giving 5 stars for perfect aquatics as the staff were very friendly,helpful and knowledgeable. The cafe however I wouldn’t even give 1 star as the staff were rude , for nearly 10 minutes we sto... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Well, unfortunately I have to agree with all the 1* feedback. This place, even when it was The Japanese Koi, were rude and unhelpful. I have been in the fish area wanting some help, 15 mins later NO “... Ver más

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

Based in Henlow, Bedfordshire, we are one of the UK's largest aquatics specialists. No matter if your passion lies in Koi, Marine, Tropical or Watergarden, our expert team are on hand to help.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 22% de las opiniones negativas

Suele responder en menos de 24 horas

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Valorada con 5 estrellas sobre 5

No problems at all

Easy to navigate website, easy to place an order with superfast checkout, kept up-to-date regarding order being received, processed and dispatched. Delivery was very quick. All items were received in perfect condition. Would definitely purchase from Perfect aquatics again.

5 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a faulty transformer

Had a faulty transformer, as bulb was flashing on/off. Raised an incident with shop about it, and they were on it straight away with the supplier. After two weeks of chasing the team got it sorted for us, as replacement was sent out. Great customer service throughout. Communication was polite and apologetic for the delay.

24 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DONT BOTHER

Well, unfortunately I have to agree with all the 1* feedback. This place, even when it was The Japanese Koi, were rude and unhelpful. I have been in the fish area wanting some help, 15 mins later NO “sorry to keep you waiting” which you would really expect from the “Manager”. I was desperate to get some RO water, otherwise I would have walked out. I did go over to the pond section, to be told that the guy who manages the fish section had “gone for a coffee” and would not be long, it’s a joke.

24 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect aquatics competitions

Absolutely great company for all there items there competitions are brilliant I received my winnings within no time at all they are very responsive and polite as a company it has been a pleasure to deal with this company and you’ve got to be in it to win it! PERFECT AQUATICS 5*****

2 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

very helpful staff ,experienced and…

very helpful staff ,experienced and nowlegable,had the items i needed in there well stocked shop,everything on display and well laid out ,quality of the fish i was looking at were first class, well worth a visit

21 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Just had my AI blades and ICP tests delivered from Perfect Aquatics and what a good experience it was. I won a few vouchers from them when I entered their competition. The site was easy to navigate. After making the purchase I got a tacking number with DHL express and it came the next day. Really good experience overall

6 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I truly don't understand why anyone…

I truly don't understand why anyone would ever use this place.
Interested staff. They don't seem to care about the fish or the pets they are supplying.
I think you must be desperate for a fish to go there. I ended up feeling sorry for the fish having to live in that place

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered 2 aquarium backgrounds just…

Ordered 2 aquarium backgrounds just before Christmas, was informed that there would be delays which is to be expected around the time anyway. Was updated all throughout process and received the item earlier than expected. Excellent customer service. Thanks!

22 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wanted to return some unopened items

Wanted to return some unopened items , requested return and waited and waited.
Says i can’t return until I receive an email satire accepted the return request! So I called twice and was told I would get the email - but nothing!

8 de enero de 2026
Opinión espontánea

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