Perfect AquaticsOpiniones 

Great company to deal with. Quick with great offers at very competitive prices. Will thoroughly recommend .

Best place, I love it, great staff, great service, great experience overall. Thanks Perfect Aquatics, you guys are perfect.

Great service and free delivery over £50. Thank you

Ordered a tank via website
To then be sent email cancelled as they can't deliver
Due to website error
Now i have to wait for refund

Great place love going there just to look at the fish and buy them hahaha.
Great atmosphere and have all you need to buil.a amazing aquarium and great staff who knows what their talking about.

Great variety of fish
Really helpful staff

Great selection of Koi, very knowledgeable staff, always happy to answer pond questions.

The store has gone down the pan. The stock is filthy the fish tanks are filthy the roof leaks all over the place and they seem to have stopped stocking hozelock products and the prices are ridiculous. I ordered double the amount of filters online for half the price. Disappointing as it used to be a good place.

Always courteous and friendly staff, offering great advice. Great range of tropical fish to choose from and in great condition.

Excellent place with just about everything you could require for your aquarium whether it’s fresh or saltwater.
Large variety of livestock and the staff are very knowledgeable.

Great customer service I got in touch as I was looking for a new koi I wanted one that was quiet unusual white with red marking on its head the guys soon got back in touch with me to say they had got one in and would reserve it for me until it was ready to go really excellent customer service looking forward to picking it up thank you guys for a great job

I recently ordered a new pond pump on the website, it was dispatched the very same day. Pump works great 😊

We have been to perfect aquatics since Anthony has taken over and have found it to be a lovely place with a great set up. We have some beautiful fish in the pond from here and are going down on the weekend to collect two more. Staff was very helpful helping us find a pond heater too. Thank you.

I would advise anyone to reconsider if you are looking to buy live stock. Purchased one tang & 2 dwarf angels. Within a matter of days all 3 have passed away and have now contaminated our tank with an unknown disease which is slowly wiping out our well established 750 gallon tank!! Absolutely devastated and I will NEVER shop here again. Have completely destroyed our souls and love for the hobby. Our first ever clown we owned passed away yesterday and it’s just absolutely devastating. These are our pets!!! Do better!!!! Clearly not quarantining new stock before selling which means they are riddled with parasites!! We cannot use copper in our tank as we have a mix reef with corals & inverts. we now have the impossible task of attempting to catch all of our remaining surviving fish to attempt to treat them and give them a chance of survival and to fallow the tank for 6 weeks to rid us of whatever disease you are spreading!!! Mortified!!!!!

The manager is arrogant and abrupt which we have witnessed many times, however we decided to return being our local Aquatic Centre and bought some fish to add to our long established tank a week ago, they've all died and brought a disease into the tank which has killed off several other fish, going to have to talk to a proper specialist about our problem. I would avoid this place.

Perfect Aquatics has proven to be a disappointment on two occasions now. Their stock management system is atrocious, and they cannot be relied upon to despatch web orders. On two separate occasions, I have placed an order on their website that claimed next working day despatch. After my first order, it was over a week before I emailed them to find out what was happening, and was told that the item wasn't in stock and that the web store doesn't know the stock in the physical store. That's a poor system, but forgivable if communication with customers is good. Alas, it is not, and I had to go out of my way to chase the order to find out the status. I was then refunded. I recently decided to give Perfect Aquatics another try, hoping that my issues experienced the first time were a one off. They were not. Once again, no forthcoming communication, leaving me to chase the status, to which I short a short and non-commital reply, followed again a week later by a refund. If you need a product in the same decade as you order it, avoid Perfect Aquatics.

Disgusting cafe. We here to get a bite to eat after looking at the fish and was extremely disappointed. The tables were unclean ( hadn’t been wiped down) the walls were dirty with smears of handprints and food. The lady at the till was not welcoming in the slightest & the allergen choices are minute. I noticed there were ice creams with printed allergens on the labels but they had crossed out the name of the flavour and changed it to a different name so therefore the allergen status was invalid. This is an accident waiting to happen. (Anaphylaxis is life threateningly dangerous and this cafe has not got controlled allergens!) I ordered a chicken salad that was just awful. Chicken was cheap and overall gross. I could t even eat with the cutlery as every knife and fork hadn’t been washed properly. There was either bits of food left on them or covered in smears. I wouldn’t recommend this cafe to my worse enemy. I’d like my money back and would be interested to know there food hygiene rating

Ordered an item, wrong item sent, they collected the wrong item and never sent the correct item, I am now £45 down as I believed them that they would send the correct item and closed the PayPal dispute as they instructed, do not use, so not trust.

Edited to add I finally got a refund notification today after several months.

Not impressed by the customer service, shabby store and lack of knowledge of some of the staff, although I realise everyone has to start somewhere on their learning curve.
I have been an occasional customer for the past couple of years and each time I visited, I came away more and more disappointed with the place. After last time, when it was near impossible to find a member of staff willing to help, I've decided not to bother going back. I used to be in favour of supporting local fish shops, but I can see the benefits of online purchases from reputable suppliers.