PGH Pest Control & Prevention - Thornemere Group Opiniones 

The engineer arrived within 2 hours of my calling and dealt with the wasps on a Friday in time for the weekend when two other companies let me down.

The job was booked in quickly and easily. The Dan P. and Marco were friendly and polite and gave a thorough explanation of the work that had been carried out as well as showing me photographs of the job. The job seems to have been completed to a good standard and the site was left clean and tidy. Thank you

Amazing! Helpful and did a fantastic job. Thank you.

Marco was very professional. He’s arrived on time, protected the area before removing the bees nest. Left the room clean and tidy. Highly recommended.

Phil was helpful and friendly discussing options on the phone and booking the appointment.

Abby was prompt, professional and took time to understand the problem. She had a thorough look in and around the property & before installing the drain valve.

A pleasure to deal with & hopefully the problem is now fixed.

We had Abbey and Tibbi out today to treat the woodworm in our loft. Super friendly and professional. The whole process from booking it to the treatment was great and felt it was reasonably priced to. Thank you.

I spoke to Phil H. on the pgh / beegone contact line and he was really helpful - explaining the process very clearly. He was 'on-time ' with everything. As it turned out, i had mis-identified wasps for worker honey bees (doh!) - not my finest moment. Anyway, Phil was professional and helpful throughout - even pointing me in the direction of the pest control body to contact for pest control.

We had Deane visiting us and found him well informed and very thorough. He listened to our concerns and historic information and proceeded to inspect loft, drains and any areas for concerns. He followed the necessary steps and advise us of additional follow up steps that we could/should consider for a long term solution. We found him very friendly and professional and for a first visit made a very good impression.

Great service from Dean at PGH. He offered clear and practical advice on how to resolve the current problem and prevent future recurrance.

Super helpful, super honest, great advice.

Quick response and effective solution to hornets nest in eaves. Professional and courteous in phone calls and with Steve the operative who stayed for over an hour to check the efficacy of the action.

We had a dead fox in our garden. The service was fast, friendly and professional throughout. I was really impressed by how quickly they were able to get the problem resolved and by how clear the communication process was.

I was concerned we could have acquired a swarm in the ivy of the front garden. Laura called back quite promptly and assured me it's probably just a lot of bees and other insects attracted to ivy this time of year. We exchanged WhatsApp information and Laura said I should contact her in the coming days if matters worsen. Hopefully not.

Laura was fantastic. Although the company no longer provides the service I needed, she was extremely attentive and reassuring and went over and beyond in trying to help me.

She's definitely an asset to the company!

We found PGH pestcontrol, but very sadly too late. We had used PESTUK Esher, D and T Pest Control, and Walton Pest Control. We spent a small fortune, to not solve the problem. Phil in particular was completley outstanding and helpful. If we ever have any kind of pest again, PGH will be my first phone call.

I have contacted this company as I have found meat in my garden shed.

Laura was very knowledgeable about identifying white bottom bumblebee .

She has suggested few options how to deal with them.

I am very happy with her ideas .

She was very friendly and promptly answered all my questions.
Would like to thank Laura very much.

What a great company I can't recommend them enough. Following our night mare of having mice in the house PGH acted swiftly. André , Abby and Dean , the technicians who visited us couldn't have been more helpful. Thank you sooo much PGH

My initial phone call enquiry was answered immediately which is rare these days and I was impressed by the calm efficient way the problem was dealt with both my the office staff who answered my many questions and by Andre who came for 3 visits to confirm what the issue was, do a survey of the house and get rid of the rats.
They didn't mind that I used a friend (obviously cheaper,)to do the CCTV survey of the sewers they had recommended to find where the rats were getting into cavity walls.
Would definitely use them again and recommend to others
Chris Hackshaw

Refusal to honour guarantee. Be very careful dealing with this company. -
Two years ago the Bury St Edmunds franchised branch of PGH Pest Control treated some woodworm in my cellar.
The woodworm has now returned in two places and despite numerous emails to both head office and local Bury St Edmunds branch the only response I have received is that the Bury St Edmunds representative is no longer a franchisee. Head office refuses to offer any assistance.
So beware of giving business to any franchisee of this company.

I highly recommend PGH pest control. We had an issue with squirrels accessing our roof and when the first service provider we contacted failed to help (and charged us) we found PGH who completed a free assessment using photos before taking the job. They were transparent about fees and the plan to address the issue. Once on site the help we received from Andre was first class. He was highly knowledgeable and respectful to both my family and the animals. He is a credit to the company. If you want a quality job doing the use these guys.