PGH Pest Control & Prevention - Thornemere Group Opiniones 

96
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Phil was helpful and friendly discussing options on the phone and booking the appointment. Abby was prompt, professional and took time to understand the problem. She had a thorough look in and a... Ver más

Valorada con 5 estrellas sobre 5

Marco was very professional. He’s arrived on time, protected the area before removing the bees nest. Left the room clean and tidy. Highly recommended.

Valorada con 5 estrellas sobre 5

The job was booked in quickly and easily. The Dan P. and Marco were friendly and polite and gave a thorough explanation of the work that had been carried out as well as showing me photographs of the j... Ver más

Valorada con 5 estrellas sobre 5

We had Deane visiting us and found him well informed and very thorough. He listened to our concerns and historic information and proceeded to inspect loft, drains and any areas for concerns. He follo... Ver más

Información sobre la empresa

  1. Empresa de fumigación y control de plagas
  2. también en la categoría
  3. Servicio de salud medioambiental

Escrito por la empresa

PGH Pest Prevention has 5 stars! Hello and Welcome to PGH Pest Control & Prevention. Our mission is to identify, control & exclude pests. Here at PGH we care about our customers and guarantee to deliver to your expectations and exceed them. We provide solutions that keep your property pest free. If you have any questions or require any advice please do get in touch. Kindest Regards – Peter Higgs. Managing Director


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(96)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

What a fantastic company to deal with!

What a fantastic company to deal with!
Phil was brilliant in the office arranging the visit to sort out my wasp nest.
Oliver Allen , the technician, who came out to fix the problem was amazing. Very professional, good at his job and had a good sense of humour. Well done Oliver!

22 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional company to work with.

I wish I had known about this reliable and professional company long ago. Everyone, from the first phone call to the end, has been so helpful, understanding, and knowledgeable. The careful and meticulous work done to exclude badgers from the garden is very much appreciated. Thank you PGH .

5 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from a great team

We had mice in the loft and gave PGH a call
Based on the very good reviews on line. Andre and Oliver attended who were extremely courteous, knowledgeable and efficient. Our mice problem has been successfully under control. Thanks to a great team!

5 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Company

We had a large wasps nest in our shed and called PGH to help us sort this. Oliver was absolutely brilliant and knowledgeable too. He used a natural method to rid us of the wasps. He was very friendly too :-) We will definitely use this company again if we have any issues.
Thank you. xx

24 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company PGH

I want to thank PGH yet again for the great service and understanding shown by both Branden and Ryan. Both have always shown professionalism and courtesy when dealing with me on the phone. I felt I needed to reschedule an appointment and Branden with a bit of 'juggling' was able to accommodate this. Ryan was equally helpful in arranging the original appointment. Thank you both!
Many thanks
Linda

30 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent pest control specialist

Excellent pest control specialist, would highly recommend to anyone!

30 de octubre de 2021
Opinión espontánea
Logotipo de PGH Pest Control & Prevention - Thornemere Group

Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Laura. I am so glad we could help you with the issue. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we would be delighted to help.

Valorada con 5 estrellas sobre 5

A job well done

Prompt, effective service

20 de octubre de 2021
Opinión espontánea
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Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Mrs Dean. I am so glad we could help you with the issue. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we would be delighted to help.

Valorada con 5 estrellas sobre 5

PGH responded quickly to our initial…

PGH responded quickly to our initial contact, made a call-out appointment immediately, and followed up with a note. The problem was diagnosed quickly on the call-out (which was free), and a quote followed in 3 days, with the work completed 4 days later. Each contact with PGH was polite, efficient and knowledgeable. I would not hesitate to recommend them.

15 de octubre de 2021
Opinión espontánea
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Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Ann. I am so glad we could help you with the issue. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we would be delighted to help.

Valorada con 5 estrellas sobre 5

Good Service Local Company

Efficient and prompt service, polite and informative.
Would always use again

28 de septiembre de 2021
Opinión espontánea
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Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Roger. I am so glad we could help you with the issue. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we would be delighted to help.

Valorada con 5 estrellas sobre 5

Rat problem dealt with quickly and professionally. Highly recommend

The Team at Beegone were wonderful from start to finish. Right from our first call, the customer service team were very communicative, polite and knowledgeable and shifted diaries around to help us out at short notice with a rat problem. Every appointment was prompt and punctual and the survey and subsequent treatments performed by Steve were extremely thorough.

Very professional and would highly recommend them.

21 de septiembre de 2021
Opinión espontánea
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Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Stuart. I am so glad we could help you with the Rats. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we would be delighted to help.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Initial contact by phone easy & actually talked to someone. This is a definite bonus. Appointment made for 2 days later. Survey report received later that day. Ollie had very pleasant manner and good positive attitude to the problem. Awaiting test results and plan for eradication. So far, definitely 5 stars.

5 de septiembre de 2021
Opinión espontánea
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Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Dee. I am so glad we could help you with the issue. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we would be delighted to help.

Valorada con 5 estrellas sobre 5

Very happy with the treatment service

Very happy with the treatment service. Courteous team and work carried out very neatly. Too early to say if the treatment has worked as the ants appear in the spring.

1 de septiembre de 2021
Opinión espontánea
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Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Mrs Skilling. I'm glad we could help you with the ants - thank you for choosing us! If there's anything else we can assist you with, please do let us know and we would be delighted.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - fast, efficient, careful and thorough. Very pleasant people who were knowledgeable and happy to explain the processes and precautions they take. I was reassured to know that they use the minimum treatments necessary to do the job and that wildlife and pets would be safe from harm. They made a stressful situation manageable. I'm glad I found them, and wished I'd called them sooner.

31 de agosto de 2021
Opinión espontánea
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Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you very much for your kind review! I'm delighted to hear that we could help you and are happy with the service we provided you with. Thank you for choosing us! If there's anything else we can help you with in the future, please do not hesitate to get in touch.

Valorada con 1 estrellas sobre 5

Unable to cancel

Frustrating that it is not possible to cancel and get a refund if you change your mind - even with reasonable 24 hours notice

27 de agosto de 2021
Opinión espontánea
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Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you for your feedback. We're sorry to hear about your experience and that you're unhappy. Our terms are that once payment has been made and the service has been booked in the diary, it is non-refundable due to reserving that time for the works, setting up the visit and organising the technician and materials for the job. Our Sales Team do specify this before payment is taken. We are more than happy to reschedule the visit if the original date and/or time booked isn't convenient. If there's anything further you'd like to discuss or we can help you with, please do not hesitate to contact our Customer Care Team who would be delighted to assist with this matter or anything else.

Valorada con 5 estrellas sobre 5

Efficient and friendly service as…

Efficient and friendly service as always. Two moles caught at the first attempt.

20 de agosto de 2021
Opinión espontánea
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Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Oliver. I am so glad we could help you with the Moles. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we will be delighted to help.

Valorada con 5 estrellas sobre 5

Safe, humane & kind people.

Dan arrived on time & patiently & gently removed a lively bumble bee nest from the insulation in a wall.
It wasn’t straight forward as they’d made their nest around a corner but he carried on and, I’m glad to report, the queen & her subjects have safely been re-homed.
Would thoroughly recommend.

28 de mayo de 2021
Opinión espontánea
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Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you very much for your kind review and recommendation. We're delighted to hear that Dan was able to successfully remove the bumblebees and that they've been re-homed. Thank you very much for choosing to use us. If there's anything else I can help you with, please do not hesitate to give us a call!

Valorada con 4 estrellas sobre 5

From initial approach to company all…

From initial approach to company all staff were excellent, from office staff to technicians especially Jason and Dan. Would highly recommend this company.

26 de abril de 2021
Opinión espontánea
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Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your kind review and recommendation, Diana! Thank you for choosing us to help you with your Rodent Treatment, Rodent Proofing and Loft Works. I'm pleased that we could help. If there's anything else we can assist you with in the future, please do not hesitate to give us a call.

Valorada con 5 estrellas sobre 5

Unwanted holiday "guests"…

I had some unwanted holiday "guests" (rats) which had decided the house was nicer than the canal bank. A thorough assessment was completed - and a multi-visit plan was agreed - which also involved a change of bait (as my guests were picky eaters). They've taken the bait and now works are progressing on protecting against future issues. The engagement team has been great to work with - and the field resource (Dan) has been great to work with - listening to the issues, and explaining the steps he was taking to rectify. I will of course post again after the remediations works are completed, but fully expect that the high satisfaction rating will continue.

18 de diciembre de 2020
Opinión espontánea
Logotipo de PGH Pest Control & Prevention - Thornemere Group

Respuesta de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Eric. I am so glad we could help you with the Rats. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we will be delighted to help.

Valorada con 5 estrellas sobre 5

Proud to be part of the team

I have been an employee at PGH Pest control since this summer. The team are dedicated to helping others,and go above and beyond into solving peoples pest issues. The Technicians are very knowledgeable and always happy to help out. We are constantly receiving positive feedback about out guys on the road! Proud to be part of the team.

18 de diciembre de 2020
Opinión espontánea

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