Phil was helpful and friendly discussing options on the phone and booking the appointment. Abby was prompt, professional and took time to understand the problem. She had a thorough look in and a... Ver más
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Consulta las opiniones de los clientes
Marco was very professional. He’s arrived on time, protected the area before removing the bees nest. Left the room clean and tidy. Highly recommended.
The job was booked in quickly and easily. The Dan P. and Marco were friendly and polite and gave a thorough explanation of the work that had been carried out as well as showing me photographs of the j... Ver más
We had Deane visiting us and found him well informed and very thorough. He listened to our concerns and historic information and proceeded to inspect loft, drains and any areas for concerns. He follo... Ver más
Información sobre la empresa
- Empresa de fumigación y control de plagas
- también en la categoría
- Servicio de salud medioambiental
Escrito por la empresa
PGH Pest Prevention has 5 stars! Hello and Welcome to PGH Pest Control & Prevention. Our mission is to identify, control & exclude pests. Here at PGH we care about our customers and guarantee to deliver to your expectations and exceed them. We provide solutions that keep your property pest free. If you have any questions or require any advice please do get in touch. Kindest Regards – Peter Higgs. Managing Director
Información de contacto
Unit 3B, Kings Court, Burrows Lane, GU5 9QE, Gomshall, Reino Unido
- 01483 273478
- sales@pghpestcontrol.co.uk
- pghpestcontrol.co.uk
4,8
Excelente
96 opiniones
No consta que haya invitado a opinar recientemente
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Ha contestado el 100% de las opiniones negativas
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Cluster flies
We’ve used PGH for a couple of years with various cluster fly, mice problems etc and they have always been very efficient, knowledgeable and pleasant to deal with. They also insulated and boarded our loft. Would happily recommend the company to anyone.
17 de diciembre de 2020
Opinión espontánea
Wasp Nest In Loft
Have used PGH before so contacted them about a large wasp nest in loft as a dopey queen wasp suggested it might still be in use. PGH sent a technician who arrived promptly and removed nest. As before, I was impressed by his knowledge of the pest he was dealing with.
9 de diciembre de 2020
Opinión espontánea
Thank you so much - you are fabulous!
Thank you so much to Alex, Mollie, Branden, Dan, and Ollie - and everyone else at PGH Pest Control. From the first visit to the final visit you have been nothing but professional with kindness and compassion during what was a stressful time for us.
I highly recommend PGH Pest Control - they are five-star guys and gals that really do care! We even received a handwritten slip in the post exclaiming how happy they were to be helping us. These small but personal touches really do make a world of difference.
8 de diciembre de 2020
Opinión espontánea
Excellent service
Excellent service, we had a hornets nest in our tree and Richard sorted it in 10 minutes , very brave , would definitely recommend
4 de diciembre de 2020
Opinión espontánea
I have used PGH Pest Control in the…
I have used PGH Pest Control in the past and have always found them to be excellent. They are thorough, professional and a pleasure to deal with from the first phone call. After having some work done on the outside of our property rats had made their way into our kitchen. Branden called to say he was arriving shortly, he arrived on time, was polite, friendly and got to work straight away, investigating our property and efficiently pointing out access areas, photographing and documenting all the issues. He was extremely thorough. He also took the time to explain to me what was happening, what types of proofing he would recommend and why, which was very reassuring. He was professional and extremely knowledgeable. This is a trustworthy company who go out of their way to help you sort your pest problem properly. I wouldn't hesitate to recommend them.
1 de diciembre de 2020
Opinión espontánea
Very prompt and helpful service for a…
Very prompt and helpful service for a competitive cost. Mollie was friendly and helpful and got a quote over to us quickly and responded to my queries. Good service on site, looked at potential problems effectively.
26 de noviembre de 2020
Opinión espontánea
Excellent service
Excellent service, on time & on budget.
Chris Rashbrooke
26 de noviembre de 2020
Opinión espontánea
Professional
Thorough, professional, polite, friendly and accountable
14 de octubre de 2020
Opinión espontánea
Super helpful and quick turn around…
Super helpful and quick turn around which was very much needed. Thanks
11 de septiembre de 2020
Opinión espontánea
Respuesta de PGH Pest Control & Prevention - Thornemere Group
Thank you so much for taking the time to provide us with your feedback AND the 5-star review. We are working hard to provide top quality services. It is something we hold at the core of our business so your review is so appreciated!
Kind regards,
PGH Pest Control & Prevention - Customer Services
Avoid this company
I was charged £150 for treating a small hornet nest in a tree, not high up and easily accessible. The job took about 5 minutes. At that price I naturally assumed they would come back and remove the dead nest as well. But no, they now demand more money to do that. At no point was it made clear to me what exactly was included in the price and that nest removal would cost extra. The nest is easily accessible. An ordinary decorators ladder would be high enough to reach it. I am furious at their disobliging and unhelpful attitude.
3 de agosto de 2020
Opinión espontánea
Respuesta de PGH Pest Control & Prevention - Thornemere Group
Dear Renate
We are really sorry you are not happy with the service received. We have looked back in our communication and we only ever mentioned a wasp nest treatment and not removal. The treatment was done using application equipment because it was indeed high off the ground and it is also guaranteed for the rest of the season.
A removal is a more complex process because it cannot be done in one visit. The nest needs to be treated and left in order for the insecticide to kill all the wasps inside and the foraging wasps yet to return to the nest. If a removal was done at the same time, the foraging wasps would return later looking for the nest and pose a further problem for you.
When we received your complaint, we did look to resolve the issue but the technician who went to your home informed us that the nest was higher than legally allowed for ladder use and proper access equipment would be required as well as 2 technicians (also a legal requirement). The safety of our technicians is paramount to us as we explained over the telephone.
Please do not hesitate to contact us should you require further assistance.
Kind regards,
PGH Pest Control & Prevention - Customer Services
Fantastic company to deal with!!!
Fantastic company to deal with! I had a wasp nest that was very large and meant my toddler couldn’t play in the garden. PGH were very helpful and efficient in sending a technician out to get rid of the wasps! Will definitely be using them again!!!
10 de julio de 2020
Opinión espontánea
Respuesta de PGH Pest Control & Prevention - Thornemere Group
We are so pleased your toddler can now play safely in the garden. Thank you for taking the time to provide us with your feedback AND the 5-star review. Retaining good custom and providing top quality services is something we hold at the core of our business.
Kind regards,
PGH Pest Control & Prevention - Customer Services
‘We Care’
We offer a variety of services that include:
• Insect pest control
• Rodent proofing and prevention
• Large animal management
• Pest bird proofing and control
• Woodworm treatments
• Coronavirus decontamination and deep cleaning
• Dirty loft Insulation removal and replacement
• Bad smell removal
• Commercial and domestic properties
If you require any assistance, please feel free to contact us on 01483 273 478 and our friendly team will be happy to help
We have been using PGH for years now…
We have been using PGH for years now and they have always been outstanding. They always go out of their way to get out to us as soon as possible and always eliminate whatever issue we have extremely efficiently and with minimum disruption. Highly recommend.
10 de julio de 2020
Opinión espontánea
Respuesta de PGH Pest Control & Prevention - Thornemere Group
Dear Claire
Thank you for taking the time to provide us with your feedback AND the 5-star review. Retaining good custom and providing top quality services is something we hold at the core of our business.
Kind regards,
PGH Pest Control & Prevention - Customer Services
‘We Care’
We offer a variety of services that include:
• Insect pest control
• Rodent proofing and prevention
• Large animal management
• Pest bird proofing and control
• Woodworm treatments
• Coronavirus decontamination and deep cleaning
• Dirty loft Insulation removal and replacement
• Bad smell removal
• Commercial and domestic properties
If you require any assistance, please feel free to contact us on 01483 273 478 and our friendly team will be happy to help
Extremely helpful and friendly
8 de julio de 2020
Opinión espontánea
Respuesta de PGH Pest Control & Prevention - Thornemere Group
Thank you for taking the time to provide us with your feedback AND the 5-star review. Retaining good custom and providing top quality services is something we hold at the core of our business.
Kind regards,
PGH Pest Control & Prevention - Customer Services
‘We Care’
We offer a variety of services that include:
• Insect pest control
• Rodent proofing and prevention
• Large animal management
• Pest bird proofing and control
• Woodworm treatments
• Coronavirus decontamination and deep cleaning
• Dirty loft Insulation removal and replacement
• Bad smell removal
• Commercial and domestic properties
If you require any assistance, please feel free to contact us on 01483 273 478 and our friendly team will be happy to help
A fantastic company to work with
A fantastic company to work with. The team at PGH are friendly, helpful and knowledgable. Highly recommended!
3 de julio de 2020
Opinión espontánea
Respuesta de PGH Pest Control & Prevention - Thornemere Group
Thank you so much Steven for the great 5 star review!
Bird Nest Removal
I would like to thank PGH for an amazing job they carried out this morning. I called on the Wednesday morning, and had the appointment book for 48 hours later. We noticed mites coming through an extractor fan in the bathroom.
After Brandon arrived to carry out the assessment it was quickly identified as an old Bird's Nest and unfortunately a deceased Bird in the tubbing. Brandon was able to remove and clean the area, preventing further mites from returning. He advised on the future bird proofing and was very professional.
I can't thank PGH for their speed of arriving and the work Brandon did. It was very reassuring to know that the problem is solved and the future proofing to our home they are doing.
I would like to add that before entering the property Brandon asked the necessary questions relating to the current situation with Coronavirus - something which was very welcomed and greatly appreciated.
Keep up the good work PGH and Brandon!
22 de mayo de 2020
Opinión espontánea
Respuesta de PGH Pest Control & Prevention - Thornemere Group
Dear Josh
Thank you for taking the time to provide us with your feedback AND the 5-star review. Retaining good custom and providing top quality services is something we hold at the core of our business.
Kind regards,
PGH Pest Control & Prevention - Customer Services
If you require any assistance, please feel free to contact us on 01483 273 478 and our friendly team will be happy to help
I used PGH Pest Control to eradicate a…
I used PGH Pest Control to eradicate a moth infestation in our house. I found from the moment they picked up the phone to the day they came and carried out the treatment to be very professional and courteous, would definitely use again if the need arose.
4 de mayo de 2020
Opinión espontánea
Respuesta de PGH Pest Control & Prevention - Thornemere Group
Dear Jonathan
Thank you for taking the time to provide us with your feedback AND the 5-star review. Retaining good custom and providing top quality services is something we hold at the core of our business.
Kind regards,
PGH Pest Control & Prevention - Customer Services
‘We Care’
We offer a variety of services that include:
• Insect pest control
• Rodent proofing and prevention
• Large animal management
• Pest bird proofing and control
• Woodworm treatments
• Coronavirus decontamination and deep cleaning
• Dirty loft Insulation removal and replacement
• Bad smell removal
• Commercial and domestic properties
If you require any assistance, please feel free to contact us 24/7 on 01483 273 478 and our friendly team will be happy to help
Friendly and superb knowledge!
We contacted PGH with an issue in our loft, but was unclear exactly what was going on. Brandon on the phone made me feel very at ease explaining what it could be and what can be done. A survey was booked and the problem was identified as bats! I can sleep much better now!! Fantastic company very helpful staff
29 de abril de 2020
Opinión espontánea
Respuesta de PGH Pest Control & Prevention - Thornemere Group
Hi David
Thank you for taking the time to provide us with your feedback. Retaining good custom and providing top quality services is something we hold at the core of our business.
We are always open to feedback on how we can better our customer experience.
Please do not hesitate to contact us if there is anything further we can assist with.
Kind regards,
PGH Pest Control & Prevention - Customer Services
‘We Care’
We offer a variety of services that include:
• Insect pest control
• Rodent proofing and prevention
• Large animal management
• Pest bird proofing and control
• Woodworm treatments
• Coronavirus decontamination and deep cleaning
• Dirty loft Insulation removal and replacement
• Bad smell removal
• Commercial and domestic properties
If you require any assistance, please feel free to contact us 24/7 on 01483 273 478 and our friendly team will be happy to help
The guys at PGH are a great team.
The guys at PGH are a great team.
They resolved a long-standing quite particular issue we had in a garden studio. ( which Rentokil FAILED TO...even though they charged £800!)
We are very happy that we can finally use the studio again.
We would highly recommend PGH.
27 de abril de 2020
Opinión espontánea
Respuesta de PGH Pest Control & Prevention - Thornemere Group
Dear Ms Kaikobad
Thank you for taking the time to provide us with your feedback. Retaining good custom and providing top quality services is something we hold at the core of our business.
We are always open to feedback on how we can better our customer experience.
Please do not hesitate to contact us if there is anything further we can assist with.
Kind regards,
PGH Pest Control & Prevention - Customer Services
‘We Care’
We offer a variety of services that include:
• Insect pest control
• Rodent proofing and prevention
• Large animal management
• Pest bird proofing and control
• Woodworm treatments
• Coronavirus decontamination and deep cleaning
• Dirty loft Insulation removal and replacement
• Bad smell removal
• Commercial and domestic properties
If you require any assistance, please feel free to contact us 24/7 on 01483 273 478 and our friendly team will be happy to help.
Very speedy in identifying ‘the rodent’…
Very speedy in identifying ‘the rodent’ with a friendly and knowledgeable response. Thankyou !
20 de abril de 2020
Opinión espontánea
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