My order never arrived, I've tried getting in touch over email and I am out £160 with no refund having been given. And then they have the audacity to email me asking me to rate them on Trustpilot. I r... Ver más
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Consulta las opiniones de los clientes
I wrote a bad review due to issue with my order but I want to write another as when the owners did get pack to me they couldn’t do more to help me, the make the situation so much better and my friend... Ver más
As a long-term margarita lover I was a little dubious about trying a can of ready-made margarita but I couldn’t have been more wrong. These Pimentae margaritas are fantastic and really hit the spot. T... Ver más
La empresa ha respondido
5 stars Best customer service I have received from an online company. Initial order arrived super quick but was wrong. Emailed customer service and they were so apologetic and had a replacement... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Premium tequila cocktails that aim to liberate the way you enjoy tequila. Female founded and crafted in London, we pride ourselves on quality and experience.
Información de contacto
80 Palewell Park , SW148JH, London, Reino Unido
- hello@pimentaedrinks.com
- pimentaedrinks.com
4,1
Muy bueno
244 opiniones
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The best service and the best product I…
The best service and the best product I could have asked for. Would absolutely order again for any occasion with friends and family
2 de julio de 2023
Respuesta de Pimentae
Thank you for your wonderful receive Arthur! We look forward to serving you again soon. :)
Perfect spicy margarita …
I am a big fan of spicy margarita and know a good one when I drink one. This drink is outstanding! The only issue is it finishes far too fast! I have already ordered my 2nd bottle.
21 de junio de 2023
Respuesta de Pimentae
This put a big smile on our face - thank you for your kind words! :)
Respuesta de Pimentae
Thank you so much Emma! :)
Delicious summer drink over ice
Delicious summer drink over ice! Bottle just needs to be bigger.
31 de mayo de 2023
Respuesta de Pimentae
Thank you for the wonderful review Lisa. Completely appreciate your desire for a bigger bottle - who doesn't want more Pimentae cocktails! We'll look into making this possible. :)
The most beautiful art work on the cans…
The most beautiful art work on the cans and a delicious cocktail within. Perfect match!!
22 de mayo de 2023
Respuesta de Pimentae
Thank you for your lovely review Marianne - we're so pleased you enjoyed! X
I am hooked on these cans of Spicy…
I am hooked on these cans of Spicy Margarita. The delivery is so smooth and can be next day depending on when you put your order in!
Amazing small business 💜
24 de mayo de 2023
Respuesta de Pimentae
This put a big smile on our face - thank you for your kind words Lisa! We're so pleased you enjoy our Spicy Margarita :)
Ordering my product was seem-less and…
Ordering my product was seem-less and easy, delivery was prompt so most Impressed by these factors.
I stumbled across Pimentae on instagram and was instantly enticed by the deliciously controversial tequila and chilli combo. My go to drink is a tequila, lime and soda and with a chilli slice. I followed the video on the gram and invested in tajn chiil powder to rim my glasses with. That’s where the instructions ended though. My first x4 glasses were served to my guests straight as I’d assumed were on the video, this left me with very little of the tasty nectar to go around. So I resulted to serving what was left with soda water. In a nut shell, a recipe would have been muchly appreciated-thank you! As well as a larger bottle as it really isn’t enough to share with guests at a party. Delicious taste both with and without a mixer.
23 de mayo de 2023
Respuesta de Pimentae
Hey Emma,
Thank you for taking the time to share your feedback. We really appreciate your kind words about the ordering process and prompt delivery!
We apologise for any inconvenience caused by the lack of instructions beyond the Instagram video. There should have been a cocktail leaflet included in your order with serving recommendations but if this didn’t meet your requirements, we will look to make improvements.
We completely appreciate your desire for a larger bottle - who doesn’t want more spicy margarita! There is enough in our bottles for 5 cocktails when served in crystal tumblers over ice, similar to the method shown in the video. Adding soda water is a fantastic way to turn the drinks into a spritz and means you can serve more than 5 guests.
We would love the opportunity to improve your experience and as a thank you for your helpful feedback, we would like to offer you a discount on your next order. Please reach out to our team and they will be more than happy to help: hello@pimentaedrinks.com
We hope to serve you again soon with an improved experience that deserves a 5-star rating.
All the best,
Becci
Lovely cocktail with a ‘kick’
Lovely cocktail with a ‘kick’. Nice to have a new drink.
20 de mayo de 2023
Respuesta de Pimentae
Thanks for your delightful review Julie, we're so pleased you enjoyed!
Fabulous!
I love the spicy margaritas, so tasty. The can option is great, packaging is beautiful and always delivered swiftly. Fabulous!
11 de mayo de 2023
Respuesta de Pimentae
Thank you so much for your wonderful review Sarah, we're so pleased you're happy with your Spicy Margaritas! :)
Another prompt delivery of a fabulous…
Another prompt delivery of a fabulous product
1 de mayo de 2023
Respuesta de Pimentae
Thank you so much Lynne!
Really nice cocktails in a can
22 de abril de 2023
Respuesta de Pimentae
Thanks for your wonderful review Abigail! :)
Respuesta de Pimentae
We're so pleased to hear - thank you Amy! :)
Great customer service and super fast…
Great customer service and super fast delivery
21 de abril de 2023
Respuesta de Pimentae
So happy you enjoyed your experience with us Amy-Rebecca! Thank you for your amazing review.
Amazing experience!
Apple pay checkout, free next day delivery, helpful order notifications + a delicious next day arrival. Clearly somebody has thoughtfully created this seamless experience for customers and it did not go unnoticed! 🤩
29 de marzo de 2023
Respuesta de Pimentae
We are so happy to read this incredible review! Thank you Matt. Enjoy!
Delicious cocktails
Great taste, very authentic and like a cocktail in a bar rather than the overly sweet mixes you usually buy in shops. Would definitely recommend!
24 de marzo de 2023
Respuesta de Pimentae
We are happy that you are enjoying our product Elle-Anne and thank you for the amazing review!
Order for a bottle for a birthday…
Order for a bottle for a birthday present aweek ago never and it’s not come
23 de marzo de 2023
Respuesta de Pimentae
Hello Jeff and Tina, I am so sorry to read this and for the delay in us replaying to you.
Please do get in touch with your order number and we will investigate further for you and see what has happened to your order and how we can make this better for you.
Our email address is : hello@pimentaedrinks.com and I look forward to hearing from you. Thank you
Lovely twist on the original margarita
Lovely twist on the original margarita. I loved the warming sensation at the back of the throat from the chilli’s.
17 de marzo de 2023
Respuesta de Pimentae
The chilli really is enjoyable and we are so happy you love our product too! Thank you for your review Sian
Respuesta de Pimentae
Amazing review, thank you Peter! Enjoy!
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