Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a Rose & Tulipani Literale trivet. It arrived within a couple of days which was great. However it was scratched. I emailed Plumretail and they answered within an hour or so sending me a retu... Ver más

Valorada con 5 estrellas sobre 5

Laura Ashley furniture ordered - delighted with the customer service - kept in loop throughout long lead in time. Furniture perfect. Delivery team superb and couldn’t have been more helpful. Wo... Ver más

Valorada con 5 estrellas sobre 5

It was the first time of ordering from Plum Retail after spotting a single Laura Ashley duvet cover online at a reduced price. I do love a bargain! The online ordering process was very easy and I was... Ver más

Valorada con 5 estrellas sobre 5

Firstly the delivery place in Weymouth lost our packages through no fault of Plum-retail. As soon as I contacted Plum-retail they certainly made amends by upgraded our order with sincere apologies... Ver más

Información sobre la empresa

  1. Tienda de decoración e interiorismo

Escrito por la empresa

Here at Plum Retail we aim to redefine your shopping experience. We are a family run business, based near Bristol, that was set up in early 2015. Since then the company has grown rapidly and we now work with many well-known brands to bring you a personal shopping experience. We are proud to offer stunning home accessories that have been carefully selected to add a finishing touch to every room in your home.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

324 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 33% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(324)

45 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Pretty Duvets and Pillow cases matching …

I was very pleased to find a duvet cover in the design colour quality and pattern I was looking for.
I ordered 2 the reason I only gave 4 stars
because I had to leave my name and number for a call back
I had to wait from Friday until first thing Monday morning I have the duvets at a good price and a speedy delivery just a shame I had to wait 3 days for the call back.
Iam very pleased with the duvets
And would buy from Plumbs again
No hesitation

23 de febrero de 2026
Valorada con 4 estrellas sobre 5

Nearly Five Stars

From order to delivery and nice quality furniture received, we were very pleased with our Plum experience. This would have been a five star review except for the delivery company. The actual delivery person was exceptional and very careful but he was by himself for a two man delivery. I was on hand to help but at nearly seventy years old moving heavy furniture around is not ideal. I stress again the delivery driver was exceptional and a total credit to his company.

10 de febrero de 2026
Valorada con 5 estrellas sobre 5

Laura Ashley furniture ordered

Laura Ashley furniture ordered - delighted with the customer service - kept in loop throughout long lead in time. Furniture perfect.
Delivery team superb and couldn’t have been more helpful. Would definitely buy from Plumretail again.

13 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Item not delivered

The item was delivered to Argos, not to my home. Very unsatisfactory.

25 de noviembre de 2025
Logotipo de Plumretail

Respuesta de Plumretail

Hi there,

Thank you for your review, and we're sorry for the frustration caused.

I’ve looked into your order, and I can confirm that we did dispatch your parcel directly to your home address as requested. However, according to the DPD tracking updates, the driver attempted delivery and, after a missed delivery, DPD automatically redirected the parcel to your nearest Argos Pickup Shop for collection. This wasn’t something we requested or instructed - it’s a decision DPD make when a delivery attempt is unsuccessful.

I understand this wasn’t the delivery experience you were expecting. If you need any assistance with collection or have any questions about your order, please feel free to contact us at sales@plumretail.com and we’ll be happy to help.

Thank you for bringing this to our attention.

Warm regards,
Plum Retail

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más