Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a Rose & Tulipani Literale trivet. It arrived within a couple of days which was great. However it was scratched. I emailed Plumretail and they answered within an hour or so sending me a retu... Ver más

Valorada con 5 estrellas sobre 5

Laura Ashley furniture ordered - delighted with the customer service - kept in loop throughout long lead in time. Furniture perfect. Delivery team superb and couldn’t have been more helpful. Wo... Ver más

Valorada con 5 estrellas sobre 5

It was the first time of ordering from Plum Retail after spotting a single Laura Ashley duvet cover online at a reduced price. I do love a bargain! The online ordering process was very easy and I was... Ver más

Valorada con 5 estrellas sobre 5

Firstly the delivery place in Weymouth lost our packages through no fault of Plum-retail. As soon as I contacted Plum-retail they certainly made amends by upgraded our order with sincere apologies... Ver más

Información sobre la empresa

  1. Tienda de decoración e interiorismo

Escrito por la empresa

Here at Plum Retail we aim to redefine your shopping experience. We are a family run business, based near Bristol, that was set up in early 2015. Since then the company has grown rapidly and we now work with many well-known brands to bring you a personal shopping experience. We are proud to offer stunning home accessories that have been carefully selected to add a finishing touch to every room in your home.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

324 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 33% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(324)

45 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent customer service.

Bought a modern cuckoo clock which was faulty. The customer service team was excellent sending out another and resolving it. The second clock works perfectly and I love it.

29 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best price I could find

Best price I could find. Just what I wanted - Laura Ashley king size duvet cover in the colour and design which match my curtains. I'm very pleased 😁

6 de noviembre de 2025
Valorada con 3 estrellas sobre 5

All in all, very happy

I ordered some led light candles. Two separate orders. The first order was disappointing. Marks on one of the candles. Second order was boxed differently and was more classy. Plus candles look better quality. One candle was missing the fake melted wax but maybe the tea lights don't have them. It seems there are different finishes. First order were wax, but shiny and don't look as good as the matt candles wax finish. Returns dealt with, no problem and refunds given. Free returns label which is great. I'm very happy with the candles I kept from the second order. 'Unique candles'.

26 de octubre de 2025
Valorada con 5 estrellas sobre 5

Excellent service

It was the first time of ordering from Plum Retail after spotting a single Laura Ashley duvet cover online at a reduced price. I do love a bargain! The online ordering process was very easy and I was kept up to date with emails from Plum Retail to confirm the order and the shipping. The duvet arrived just two days later and in perfect condition. I’m absolutely delighted with it and thrilled with Plum Retail’s excellent customer service.

2 de noviembre de 2025
Valorada con 1 estrellas sobre 5

Appalling quality bed side tables from Laura Ashley

I purchased 2x Laura Ashley bedside tables through Plum Retail on 28th December 2024. They were not delivered until 1st May 2025! Then after only a couple of months using them, one of the drawers has completely collapsed and the surface on both is wearing off. After complaining I was told that the faulty drawer could be looked at, but they would not be able to do anything about the surface deteriorating. Bearing in mind we have only ever lightly dusted them and not cleaned with any cleaning products which could damage the surface.

Plum Retail/Laura Ashley arranged for a local furniture repair company to fix the issue with drawers. Upon his visit he completely condemned the drawer and told us that the surface finish on both tables had deteriorated because it had not been sealed properly before varnishing.

Considering I chose to invest a significant amount of money (£620 for two bedside tables) thinking I would be getting some high quality items for our home, I am appalled at the quality and I am still waiting for Plum Retail/Laura Ashley to resolve the issue on 28th October 2025.

28 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Faulty candles

The candles arrived and were faulty. They are expensive and I bought more expensive candles as I thought they would be better quality. No one has responded to my email and I am left with a candle that does not work. I hope this is resolved swiftly

25 de octubre de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más