The order was initially lost in a system break down, then the hood sent was old stock and the material brittle and perished.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Simply THE best of their type, Polaris velcro straps in all three sizes. These things are indispensable for any biker and can be used as designed for strapping stuff together, fitting lights or spares... Ver más
Bought various items of clothing from HBR Outdoors Ltd trading as Polaris. Prompt delivery. All great quality. One item fitted and I kept it. Returns a little bit of a faff (contact email support, pri... Ver más
La empresa ha respondido
I've bought from Polaris quite a few times in the past and can't fault the quality of their clothing, especially at such an affordable price. Working as a cycling instructor and guide I'm on the bike... Ver más
Información sobre la empresa
- Tienda de vestimenta deportiva
- Tienda de bicicletas
- Tienda de accesorios para bicicletas
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de artículos para deportes al aire libre
- Ciclismo en ruta
Escrito por la empresa
Founders of the Polaris Challenge, suppliers of original cycling and outdoor apparel. Known for the Polaris Bike Rug, Bike Pod and Aquanought collection. We say #RideOftenRideFar
Información de contacto
Velocity Point, Wreakes Lane, S181PN, Dronfield, Reino Unido
- 01246 291100
- contact.us@polaris-bikewear.co.uk
- polaris-bikewear.com
4,1
Muy bueno
79 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service
16 de mayo de 2022
Excellent service
Excellent service. I encountered a problem when trying to order online, and, soon after I emailed to describe my difficulty, the problem was solved. My order arrived very quickly. Polaris Bikewear is always the best.
7 de mayo de 2022
Quick dispatch and excellent product
Super price for a pair of shorts that were equal quality to my much more expensive ones, postage was very quick and reasonable priced
11 de abril de 2022
Bib shorts
I was looking for a new pair of bib shorts. I have had standard shorts and 3/4s previously, so they were the place to start.
They are really comfortable both on and off the bike. I’ll definitely be buying another pair for my Paris ride.
27 de marzo de 2022
Respuesta de Polaris Bikewear
Great news! Make sure you tag @PolarisBikewear on any photos you snap while on your Paris ride, we'd love to see!
Respuesta de Polaris Bikewear
Thank you for the great 5 star review Peter! Enjoy your new kit and remember to #RideOftenRideFar!
Great products
Always had great products from them at good prices. I'm lucky enough to live fairly close too, so I've enjoyed going to the sample sales as well.
19 de marzo de 2022
Respuesta de Polaris Bikewear
Great to hear Neil! We look forward to seeing you at our next in-store event!
Only problem is that some of the items…
Only problem is that some of the items ordered were not in stock
14 de marzo de 2022
Respuesta de Polaris Bikewear
Thank you for the fair review Helen! We're sorry you found some of your preferred styles were out of stock. Supply issues over the last few years have left us with current warehouse stock only but keep an eye on our social channels incase any styles you're looking for make a come back!
Excellent as usual
Excellent as usual. Quality products with friendly and personable service
2 de marzo de 2022
Respuesta de Polaris Bikewear
Thank you Simon! Hope to see you back soon!
Excellent price and excellent service
Excellent price and excellent service. Very happy with the experience.
28 de febrero de 2022
Respuesta de Polaris Bikewear
Excellent review from an excellent customer! Thanks Alan!
Products look good
Products look good, and reeasonable price, althoug not yet fuly tested in really bad wet conditions. Quick delivery, only reason wasnt 5* as one item ended up being out of stocki size ordered, so had to have a bigger size.
28 de febrero de 2022
Respuesta de Polaris Bikewear
Hey Emma, thanks for leaving a fair review :) We hope you get plenty of rides out of your new kit! Due to end of line stock or supply issues over the last couple of years we've been out of stock across various products but we're hoping to get back in the swing of things as soon as possible with upcoming releases!
Good supply and return [exchenage] process.
Order process was simple and when I found that I had ordered the wrong size, the refund/reorder process was excellent.
17 de febrero de 2022
Respuesta de Polaris Bikewear
Thank you for the kind review William! We're glad we could get this sorted out for you :)
Excellent, affordable British brand.
Over the years, I’ve purchased numerous items of clothing bearing the Polaris brand and always been pleased with the quality and price point. My latest purchase of track mitts are a replacement for my previous Polaris mitts that have seen excellent service, so much so, I ordered two pairs.
7 de febrero de 2022
Respuesta de Polaris Bikewear
We love hearing this sort of feedback Richard! Thank you for being a long-time Polaris supporter! :)
Vapour jacket performs well
Vapour jacket performs well. Warm and not "too boil in the bag"
17 de enero de 2022
Respuesta de Polaris Bikewear
This is excellent to hear! No one likes to feel like unseasoned rice during a long ride haha. Thank you for the review :)
Great gear
I have a number of Polaris items of cycle clothing always great quality and price especially in the sale.
Luckily for me I am near enough to collect from the Polaris store always friendly staff and more than willing to help
15 de enero de 2022
Respuesta de Polaris Bikewear
Thank you for being a long-time supporter David! We're glad to have you on board as a dedicated customer :)
Respuesta de Polaris Bikewear
We're glad you're happy with your order Ian! Thank you for leaving a review.
Brilliant
First time using their kit and I’ll certainly return. Good fit and awesome quality clothing,
13 de enero de 2022
Respuesta de Polaris Bikewear
Thank you Simon! We're glad to have you as part of the Polaris Bikewear family! Make sure you tag us in your pics also!
Respuesta de Polaris Bikewear
We always appreciate the kind words :) Thank you!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.