Poppin Candy Opiniones 1990

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve ordered now with their website twice, the second time there was a bit of a delay from the courier but Poppin Candy kindly responded to whatever inquiry I had concerning the delay and offered to h... Ver más

Valorada con 1 estrellas sobre 5

A complete rip off. I received a gift box/bowl of sweets for Father’s Day and was horrified when I saw the receipt that was accidentally left in the box. 500g of sweets for £19.99 there’s nothing spec... Ver más

Valorada con 5 estrellas sobre 5

Honestly. I haven't even tried the candy yet. I just ordered(first timer here) and there was an error with my shipping address. I contacted them via email, and let me just say, I've never had a faster... Ver más

Valorada con 5 estrellas sobre 5

I was double charged due to a glitch when placing my order, and I didn’t even realize it. They refunded it very quickly without me even needing to reach out, and when I contacted support out of conf... Ver más

Información sobre la empresa

  1. Tienda de golosinas

Escrito por la empresa

The world’s fastest growing online candy, drinks & snacks store! As seen on TikTok, Instagram, Youtube & more!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 35% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

Poppin Candy has really gone downhill

Poppin Candy has really gone downhill. I used to be such a big fan, but lately the quality’s just not there. The last few times I ordered, stuff was missing, some of it was nearly expired, and a few things even came damaged. The shipping is crazy expensive but I honestly didn’t mind when the stuff was good, but now it’s not worth it. And honestly, it’s not just the products, their social media has taken a nose dive too. The videos seem kind of childish now and same old, like someone else is running things. I used to actually look forward to their newsletters, but now they barely load and look like a kid threw them together. I probably won’t order again after not receiving any reply from my last email mentioning the product issues… feels like the company changed hands or something, that’s all I can put it down to

15 de julio de 2025
Opinión espontánea
Logotipo de Poppin Candy

Respuesta de Poppin Candy

Hi there,

Thank you for taking the time to share your thoughts. We always value feedback and take every comment seriously.

That said, we’ve been unable to locate any recent or past orders under the name left with this review, and our team hasn’t received a reply to our request for more details. If you’re able to provide an order number or further information, we’d be more than happy to investigate this properly and resolve any genuine issues.

We’re still a proudly independent business, and while the faces behind Poppin Candy haven’t changed, the team has grown stronger than ever — something we’re really proud of. Our packaging, content, and customer service are handled in-house by a dedicated, passionate team.

Regarding our newsletters and creative output, they’re now produced by a professional designer — part of our ongoing effort to raise the bar across all areas of the business.

If you do have any genuine concerns or an order you’d like us to look into, please don’t hesitate to reach out directly at info@poppincandy.co.uk. We’re always here to help.

Best wishes,

The Poppin Candy Team

Valorada con 5 estrellas sobre 5

Amazing customer service

Sophie in customer service was absolutely brilliant! I messaged about a specific item and she hunted it down and kept it aside for me. Asset to the company!! Thank you so much Sophie

8 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I was really looking forward to trying…



I was really looking forward to trying this candy, but unfortunately, my experience was mixed. My order took quite a while to arrive, which was already a bit frustrating. When I finally received the package, the quality of the product was disappointing. Some of the candies were stale, and others had a really unpleasant taste — not what I was expecting at all.

On the positive side, the customer service team was responsive and helpful when I thought my package was missing. They guided me through the process and reassured me until I eventually found it in my mailbox.

However, I do wish the company provided a clear list of the candy flavors and photos of what to expect in the box. It would have made the experience more enjoyable and helped avoid the surprise of unfamiliar or unappealing flavors.

In the end, I’m glad I gave them a try, but I won’t be ordering again. The quality just didn’t match the hype for me.

8 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Stale, Old & Misleading. Waste of £60

Spent over £60 on a variety of pick’n’mix sweets for majority of them to be stale and taste old. Extremely disappointing as I had seen so many TikToks and great reviews of this company and was excited to try. I ordered 3 large bowls, 2 containing a mix of what I thought would be sour sweets and 1 containing gummy/non fizzy sweets. None of the ‘sour sweets’ were actually sour, but just plain fizzy sweets which I think was one of the most disappointing parts of this order. Felt like I have been completely misled by the marketing of the sweets on the website by calling them sour alongside different TikTok’s I have seen of the Poppin Candy Team and gifted creators reviewing some of these sweets. Can also clearly tell what sweets are the popular ones and which ones aren’t as with some of the more popular sweets I only received 2-4 individual kinds of each in a large bowl yet the not so popular ones that tasted the most stale and were not very nice, I seemed to have received 15-20+ individual kinds of each. Crazy difference in ratio and now means majority of the sweets I ordered will not be eaten. Only positive I can say is that the sweet bowls were well packaged and delivery was relatively quick but overall such a shame and will never order again and would advise others to not waste their money.

4 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The popping candy has a large selection…

The popping candy has a large selection of candies from all over the world. This was my second time ordering, and this has been my largest order to date I live in the US and the candy cane just within days after ordering I did run into a small issue, but Sophie was able to help me.
If you would like to try wonderful and unique can support popping candy

4 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would recommend!!

This company has an amazing selection of products to choose from. I have not had any issues with their products.

And their customer service is off the charts!!

Standard delivery to the UK takes around 3-5 days and First class delivery could be 1-2 days.

3 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute SCAM!

Absolute SCAM!
I got 6 SINGULAR jelly fruits for €36 including shipping. Waited a week to be delivered to Ireland. There is literally a photo of a bag of jelly fruits and I got 6 singular jelly fruits. Do not buy from them!

27 de junio de 2025
Opinión espontánea
Logotipo de Poppin Candy

Respuesta de Poppin Candy

Hi Kallan,

Hope you are well.

We have just checked your order and can see that you ordered 6x Jolly Rancher Juicy Burst SINGLE (1 Piece) - 1.20oz (34g), and this is exactly what you received. The first image clearly shows the individual pieces. The second image is of the back of a bag to show the ingredients and nutrition information. And we go even further to make sure it’s clear you are purchasing one unit by putting the following in the description: ‘Please note that you are purchasing 1x SINGLE Jolly Rancher Juicy Burst piece’.

All of this information is also shown on your invoice.

Hope this clarifies everything.

Have a good day!

Valorada con 5 estrellas sobre 5

I'm a new customer

I'm a new customer. I love that the website is so easy to navigate & is so beautiful to look at. I also love that they take into account dietary requirements (I can't tolerate gelatine, so I'm always looking for new places to shop that have ingredients listed). I think it's amazing that there is something for everyone & if something is out of stock, the website tells you so. They also offer next day shipping, either for orders over £50 or for £10. I put in two orders, so they were able to just package both orders together. Poppin Candy, I hope you don't mind that you have a new customer. I look forward to shopping with you again & if I could have given you ten stars, I would have.

25 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I’ve bought from this company many times, it always arrives quickly and the products are always great. I had an issue with an order going missing and emailed them, which they responded to promptly, Sophie was very helpful, friendly and polite, she’s resending my order which is great as it is for a birthday present. Highly recommend poppin candy

17 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Do it NOW

I am in Canada and I am so happy I found Poppin Candy. I would recommend this Candy company to everyone. They have a huge selection of Candy. I already placed 2 orders and am already ready to order again. Customer service is excellent. Do it....do it now....place an order you won't regret it.

11 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful Experience

Wide range of sweet options. Love the ability to mix and match. Pretty quick delivery too. Got in contact about an issue (which turned out to be an issue with the Shop app) and was contacted back very quickly and they were very helpful. Have ordered from them multiple times and will undoubtedly order from them again 😆 If you're in doubt about what to try, the candy coated marshmallows are widely loved in our house!

5 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing company

Amazing company, had a slight hiccup which was resolved promptly and handled very nicely by Sophie! 100% recommend

2 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The choice on the website is…

The choice on the website is incredible, I spent ages choosing some bits. And what I was so pleased with, was the selection of Vegan pick and mix, big thanks for stocking these! Their customer service is also 10/10, very very quick to reply. They also refunded an item that was out of date but sent me it anyway so overall amazing service. Which is rare these days! Thanks again Sophie 💜🫶

23 de mayo de 2025
Opinión espontánea

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