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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent fast delivery and good products. Ordered 6 pop tops on June 5th and they arrived on June 13th. Order dispatched from USA. Sad that some pop tops are unavailable like Miffy and Hello Kitty bu... Ver más

Valorada con 1 estrellas sobre 5

I ordered €217 worth of products from PopSockets via their Dutch-language website, which listed a warehouse in Venlo, the Netherlands as their European distribution centre. I naturally assumed r... Ver más

Valorada con 1 estrellas sobre 5

Ordered 2 items, but they didn't deliver the entire order. After contacting them twice with a slow response, they informed me that my delivery had already been made. Reminding them again that they did... Ver más

Valorada con 1 estrellas sobre 5

I used to order from PopSocket all the time and they were very reasonably priced. Now, I find that I need to spend nearly £25-30 for a single pop socket even though I don't want a MagSafe option. They... Ver más

Información sobre la empresa

Información proporcionada por diversas fuentes externas

PopSockets makes expanding phone grips, mounts and wallets. Use them for gripping, propping, cord management, and looking good. PopSockets Grips are removable, reusable – and now available with a new Swappable Design!


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

104 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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2,2

Todas las opiniones

(104)

14 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Worst costumer service

Worst costumer service. Their case is making my phone hot, and when I talked with them they said thet wasn’t true and that it’s something wrong with my phone. Their «so called» engineer was condesending and rude. Never going to buy anything from them again!

19 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DONT BUY FROM THEM they take your money…

DONT BUY FROM THEM they take your money won’t give it back I ordered over three weeks ago the tracking hasn’t moved emailed them and was told they would send a second one out never did they lie . Order no one : RPL1-PSE0228280 2nd order HO1T2A0001601165 buy else where luckily I paid with klana so I’ve raised the problem with them as they won’t give you your money back .

12 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Two lost orders

I placed an order and after not receiving it after 10 days I got in contact only to hear it’s been lost. On my request they sent a replacement order and after 7 days it would appear to also be lost. How hard can it be to ship an item? Super disappointed with this company. Would not recommend since they seem to lose your orders.

6 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service received, prompt & helpful

Had a problem with a PopSocket that I purchased. It was dealt with immediately and a replacement sent promptly. Extremely efficient and dealt with in quick time. Love my purchase. Thank you support team.

2 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

They sent a wrong size case

They sent a wrong size case! I sent it back for refund and you have to cover your own costs and it cost me £7.70 to post back from UK!!! They refused the return for no reason whatsoever the package wasn’t even open! A complete rip off scam

9 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can’t understand all the negative…

Can’t understand all the negative reviews! I have loads of different popsockets as I like to change regular, I have a big dent in my pinky finger from my large iPhone so the pop socket stops the phone digging in, I have MagSafe cases from here and wallet and a few MagSafe grips, some bought from online some from Amazon, they hold up well and really are a godsend for me and my little finger

28 de noviembre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Wrong item delivered

Ordered the Harry Potter with mag safe wallet. Sent the stick on one which is £10 cheaper. Tried to report on the webpage shocker the form fails to send. Had to dispute with my bank. Used before but won’t again. Terrible experience.

29 de octubre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Product may be good but unreliable shipping

Edited on 10th October 2023

To be fair to them, Popsockets UK refunded me yesterday after making three failed attempts to send a custom made order to my home.

I’ve reordered with delivery to a business address in the hope that their shipping company (Evri) might actually get the products to me and Popsockets UK applied a discount retrospectively to my order by way of apology.

I think the product is likely to be good but the shipping company lets down Popsockets UK to the point of them being unable to fulfill orders

(Custom) order placed in early September

Sent three times now by Popsockets UK

NOTHING DELIVERED YET

My suggestion would be to avoid - I’ve waited in for three whole days when their courier claimed to have three failed deliveries

On complaint, Popsockets UK offered me a 20% off code but if Popsockets UK can’t manage to deliver anywhere 20% off nothing is absolutely useless…….

7 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good product.

Great product, especially not having to worry about dropping my phone. Such a variety of designs to choose from too.
I also have the car phone holder which is handy.

13 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company harrasses and tries to destroy small businesses

This company harrasses and tries to destroy any small company that sells phone grips. I make my own phone grips with my own unique designs that I create from stone and I sell them on Etsy. I do not use the word popsocket in my listing or any of the words Popsockets claims is their intellectual property. But they have reported my handmade items on 4 different occasions forcing Etsy to take them down or threaten legal action. There are posts all over Reddit, TikTok, Facebook and Instagram where people have had similar experiences. They are bullies that are trying to monopolize the phone holder market with their GREED.

19 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible product

Terrible product, didn't even last a day. So flimsy and poorly made for how much they charge. Terrible customer service and terrible company. Plus they copy smaller designers I.e on etsy

12 de enero de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good service from this company when…

Good service from this company when experiencing problems using discount codes and getting information on stock availability.
Managed to get some great products that I use every day. Only drawback is that delivery takes time, but I’ve never had a problem with the quality. Will definitely use again.

22 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

No refund, no product!

I paid with iDeal and the payment failed, but money was taken out my bank. For an incredible THREE MONTHS of emails, they won't refund me or help me get it back from iDeal by telling me the name of their contracting party. They clearly just don't care since it doesn't affect them. No product and no money, and a lot of wasted time. Wish there was a way to report them!

8 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely horrible customer service

Absolutely horrible customer service. The shipping company lost the delivery and somehow it's my fault. Their compensation was that they will send me a brand new product... Which is what I ordered in the first place. So it seems they considered sending me a used product instead as they had to so largely advertise they will send me a brand new product.

They are very typical company that doesn't care about customers and do not want to make up for their mistakes.

Do not buy from them.

22 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

No refund.

I placed an order in the beginning of March. I got part of my order, but they didn't have all the items in stock. They said they would give me the money back for the items they were unable to deliver. They have still not refunded me the full amount. Do not trust and will never purchase anything from them again.

7 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Didn’t even last 3 months

First the thing to go was exterior with the black flaking off to reveal whit plastic underneath. Then the cord broke forcing me to tie a (huge and unpractical) knot in it. Then the pop socket came off the back and I was unable to stretch it back on. Eventually (month 3) one of the attachments that hold the cord to the phone broke off. Not with the money at all. Can’t believe I fell for the hype

8 de mayo de 2023
Opinión espontánea

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