Posterstore Opiniones 744

TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... Ver más

Valorada con 5 estrellas sobre 5

I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... Ver más

Valorada con 4 estrellas sobre 5

Achat en ligne convivial. Livraison en deux colis. Tracking difficile à suivre pour 2 ième colis. Difficile de rejoindre le service à la clientèle, ai du m’y prendre à plusieurs reprises; pas de s... Ver más

Información sobre la empresa


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

744 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Wow !!

C'est la 2e commande et je suis complètement sous le charme de Poster Shore!!
La livraison est rapide, la qualité équivaut au prix et la beauté du produit est parfaite !!

6 de marzo de 2025
Valorada con 3 estrellas sobre 5

Hello

Hello, couldn’t get a straight answer on delivery date, it took about 15 days instead of 5-6 and then the wrong item came.

You then sent the right item within 5 days.

15 de febrero de 2025
Logotipo de Posterstore

Respuesta de Posterstore

Hi,

We sincerely apologize for the delay in the delivery of your parcel. We understand how important timely delivery is, and we strive to ensure that every order arrives as quickly as possible.

Delays can be frustrating, especially when you’re eager to receive your order. While we work closely with our shipping partners to minimize disruptions, unforeseen circumstances can sometimes occur. Please rest assured that we are continually reviewing our logistics processes to improve your experience.

Your feedback is invaluable to us, and we take it seriously as we aim to enhance our services. If you have any further concerns or need assistance, please reach out to our Customer Service team. We are committed to resolving any issues and ensuring your satisfaction.

Thank you for your understanding and patience. We appreciate your support and hope to serve you better in the future.

POSTER STORE

Valorada con 3 estrellas sobre 5

The frames are nice and thick

The frames are nice and thick. It came with lots of dust that got stuck on the acrylic glass and wiping them both scratched the glass and gave me splinters.

16 de febrero de 2025
Logotipo de Posterstore

Respuesta de Posterstore

Hi Abirami,

We're sorry to hear your frames arrived damaged. While we carefully choose our packaging to ensure safe delivery, occasional damage can still occur during transit. We apologize for any inconvenience this has caused and appreciate your understanding.

We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern.

Thank you for your patience. We look forward to assisting you and ensuring your satisfaction.

POSTER STORE

Valorada con 5 estrellas sobre 5

Très contente

Très bien emballé , plusieurs options derrière les cadres pour accrocher. Plexiglass parfait. Seulement une affiche qui est un peu floue.

16 de febrero de 2025
Valorada con 1 estrellas sobre 5

Item arrived late and damaged

6 de febrero de 2025
Logotipo de Posterstore

Respuesta de Posterstore

Hi Michelle,

We’re very sorry to hear your order was damaged during transit. We take great care to package all orders securely, using durable tubes or flat packaging based on the order’s size and nature. Our goal is to protect your items with high-quality materials, and we regret that this wasn’t your experience.

As we couldn't find any contact information with your review, please reach out to our Customer Service team directly. This will help us resolve the issue promptly and find the best solution for you.

Thank you for your understanding. We look forward to assisting you and ensuring your satisfaction.

Team Poster Store

Valorada con 5 estrellas sobre 5

Great products…

Poster and frames arrived in a timely fashion. Frames were easy to use and the prints I inserted look professionally installed.

8 de febrero de 2025
Valorada con 2 estrellas sobre 5

Not the Quality of a Poster

These are not the type of posters I expected. The paper is stiff and lightweight. I was expecting the heavy, more pliable traditional poster paper. Also, the colour saturation, contrast, and sharpness are not there causing the pictures to appear washed out. It looks like they were printed on someone’s home printer. This was a waste of my money, and I will not order from here again. I gave two stars because of the decent selection of pictures, the communication regarding shipping, and the fact that I did receive something.

6 de febrero de 2025
Logotipo de Posterstore

Respuesta de Posterstore

Hi Sheryl,

We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.

If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.

Thank you for bringing this to our attention, and we look forward to assisting you further.

Team Poster Store

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