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Power Discount LLP Opiniones 

2193
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Power discount has always been quick and helpful. When I received deliveries directly from them I have had no problems. Today however I received a product directly from the supplier, who used a differ... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Took nearly 2 weeks to get my order. Unfortunately the items were out of stock and I was informed they would be in by the end of the week. This wasn't the case and was unable to complete the job on ti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The extractor fan that was fitted had to be replaced with an identical one because of the fixings within a existing wall. Power discount had in stock the exact fan that I required and it fitted perfec... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Outstanding customer service – genuinely impressed In an age where poor customer service unfortunately seems to have become the norm, I feel strongly that exceptional service deserves to be re... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica
  2. Servicio de prevención de incendios
  3. Servicio técnico de calefacción y calderas
  4. Tienda de iluminación

Escrito por la empresa

Power Discount has the ability, flexibility and commitment to service all sectors of the electrical supplies marketplace. Our company is committed to maintaining a comprehensive stock profile from leading electrical supplies manufacturers in the UK and Europe. Our Distribution Centres, which are located in the East Midlands and Hampshire, provide a daily delivery service to a wide area via its fleet of nine vehicles. We use only the most reliable carriers for all other delivery areas. We recognise all of our customers are individual and the needs of an industrial and commercial contractor can differ greatly from the needs of a domestic installer. Above all, Power Discount strives to ensure competitive price offerings to our customers.

Free returns

Send it back, for any reason, for free!

All returns are FREE using either Royal Mail freepost system (or for larger items, a prepaid courier label) You can return anything to us for any reason, even if you just didn't like it. Items can be opened but must be resalable. You can return things to us up to 14 days after delivery. If you opt for a replacement, one will be sent out as soon as possible. If you opt for a refund, a full refund including your postage will be issued as soon as possible.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(2193)

228 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good price.Delivered as stated would…

Good price.Delivered as stated would highly recommend .

8 de diciembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Morning Anthony,

Many thanks for the positive review and we hope your order serves you well.

Kind regards,

Power Discount LLP

Valorada con 5 estrellas sobre 5

You kept me properly informed of progress

You had a slight delay from your supplier and you had the courtesy to tell me by email.
This was appreciated.

7 de diciembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Morning Gordon,

Many thanks for the 5 star review and we hope your order serves you well.

Kind regards,

Power Discount LLP

Valorada con 1 estrellas sobre 5

item is yet to arrive, false advertising on the delivery time scale.

Item is yet to arrive, delivery time frame was a lie and not a very prompt service. The item wasn't in stock, had to be ordered in but I was told that the delivery of the item is basically irrelevant it's only when you as a company get the item then the delivery time of delivery takes effect. Ordered 6/7 days ago with express delivery of 1-2 days but the express is only from when an order with Scolmore is complete of an ETA to them of 4-5 days then the express comes into effect after.

Needed the item sooner, no option of a refund, not a sincere apology and also what it seems like not a care to. Only update received was when item was chased.

Overall not a good or pleasant experience.

6 de diciembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Hi Stephen,

My apologies for the unsatisfactory experience you have had with us.

I can see we informed you of a stock delay on the Monday 8th December as you placed the order on Saturday 6th December.

Please be advised not all lines on our website are items we hold on the shelf as we are an online wholesaling business and some lines we need to order-in first. This is why we do state on our wesbite that any orders needed next day that you call us first to check stock availability.

That being said we did quote the Thursday/Friday for delivery and it was not delivered until the Monday so we wholly apologise of course and I belive this was due to a slight delay in shipment from Click which we were unaware of and out of our control; I guess the Christmas period can create uncertaintly in dispatched times for some companies.

I can see we have already refunded your postage as a gesture of good will and we hope we can create a better experience with us should you chose to use us again.

Kind regards,

Power Discount LLP

Valorada con 5 estrellas sobre 5

The product I ordered wasn't in stock…

The product I ordered wasn't in stock but they apologised and I received my order a few days later courier was on time as well all tied up nicely thanks

4 de diciembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Morning Tony,

Many thanks for the 5 star review.

We like to keep our customers informed at all times with their orders.

Kine regards,

Power Discount LLP

Valorada con 5 estrellas sobre 5

helpful over the phone &…

Very helpful over the phone & professional

26 de noviembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Morning,

Many thanks for the 5 star review and we hope to deal with you again soon.

Kind regards,

Power Discount LLP

Valorada con 5 estrellas sobre 5

Prompt delivery and good pricing

29 de noviembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Morning Mike,

Many thanks for the 5 star review and we hope to deal with you again soon.

Kind regards,

Power Discount LLP

Valorada con 1 estrellas sobre 5

Still waiting on goods to arrive…still not received

Still not received goods was emailed that be with me mid week now end of week still nothing very poor , service WILL NOT USE AGAIN OR RECOMMEND

21 de noviembre de 2025
Opinión espontánea
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Morning Tracy,

Firstly please accept our apologies as we have looked into your order and something very rare and odd has occured where we received the SCP401BK you ordered but not the SCP436BK without knowing and appears to be a fault in our system where the SCP436BK was never ordered hence the delay.

This has now been identified and we have orderded the SCP436BK and shoud be with us in a couple of days and you should hopefully receive your order mid this week.

We have also refunded your order in full as an apology for this extremely rare and unfortunate situation in which we take full accountability for.

We hope to deal with you again soon and put this right.

Kind regards,

Power Discount LLP

Valorada con 2 estrellas sobre 5

Delivery let you down

Delivery let you down - DPD sent me a text saying they were going to deliver that same day, but did not. Several days later they messaged to say they had delivered to the customer, which they hadn't, because I was at work. Luckily, I found the parcel outside the front of our building tucked under the external gas meter cupboards...not even a safe place

1 de diciembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Morning Svar,

My apologies for the delivery you experienced, you are absolutley right this is not acceptable from DPD and we will investigate this further. We are happy you locatwd your parcel eventually.

I can see everything we done was correct so the 2 star review is not a reflection on us but with DPD, and with that in mind we kindly ask if you leave a review on DPD website and change our review since the fault was not with us; this would be greatly appreciated.

Kind regards,

Power Discount LLP

Valorada con 1 estrellas sobre 5

7 days since ordering and still waiting…

7 days since ordering and still waiting for it

25 de noviembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Hi Peter,

We sent you an email to your chosen email address on the 26th November after you placed the order explaining that the item you have purchased is out of stock at Deta and they are waiting a shipment to themselves before dispatch to us.

We mentioned that it could take up to 4 weeks for delivery hence why you haven't recieved your order yet. We quote an estimated lead time of the end of December/early January.

We can appreciate that you may of missed the email land in your inbox but we can assure you one was sent.

That being said we are truly sorry for the delay and we will ship your order out on an overnight service once it comes into us.

Alternatively we ar happy to process a full refund and cancel your order at your request.

Please email us or call in to let us know what you would like to do.

Kind regards,

Power Discount LLP

Valorada con 5 estrellas sobre 5

Decent prices and quick delivery I have…

Decent prices and quick delivery I have used these before and I would use them again.

24 de noviembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Afternoon Fraser,

Many thanks for the 5 star review and we hope to deal with you again soon.

Kind regards,

Power Discount LLP

Valorada con 5 estrellas sobre 5

Great service

Efficient, speedy process

24 de noviembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Afternoon Peter,

Many thanks for the 5 star review and we hope to deal with you again soon.

Kind regards,

Power Discount LLP

Valorada con 1 estrellas sobre 5

You allow people to place orders when…

You allow people to place orders when you don’t have stock and then lie about the due date, this is at best disingenuous if not fraudulent, please refund in full

21 de noviembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Morning Ray,

Many thanks for your order and for the feedback, I apologise and appreciate that the journey on this order has not been ideal.

Although Charles initial ETA would typically be correct, it further transpired that Click have discontinued the VPCH153 (£44.45) in favour of the much more expensive VPCH163 (£48.64) which includes intelligent dimmers on board.

Click had not notified stockists of the discontinuation, so it just took a day or two longer than we’d have liked to get our hands on the item. Considering the circumstances we made the decision to still supply the more expensive plate as we would never push that onto our customers.

It did arrive on Thursday afternoon but sadly too late for our couriers, as we have a local delivery run that covers the Guildford area it should have been with you Friday but following an issue with one of the vans it is due to go out today. It should be with you Today/Tomorrow at the very latest.

I again apologise, because the better practice should have been to follow up with the above information.

If you would prefer to cancel for a refund please let me know and we will of course arrange this for you.

Kind Regards,

Mike Greensmith

Valorada con 5 estrellas sobre 5

Completely satisfied

Great website. Easy ordering.
Excellent value for the item I ordered.
Quick dispatch and delivery.
Vat invoice included with delivery.
Very pleased.
Thanks

22 de noviembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Morning Ian,

Many thanks for the 5 star review and we hope to deal with you again soon.

Kind regards,

Power Discount LLP

Valorada con 5 estrellas sobre 5

Easy to find items

Easy to find items, order and pay for at competitive prices and delivered by DPD to my door within a week,

21 de noviembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Morning Stuart,

Thank you for the postive review.

Kind regards,

Power Discount LLP

Valorada con 5 estrellas sobre 5

Very satisfied customer.

Easy to order, good price, fast delivery, excellent product.

20 de noviembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Afternoon Peter,

Thank you for the postive review. We try our absolute best to make sure our customers experience with us is as easy and smooth as possible.

Kind regards,

Power Discount LLP

Valorada con 5 estrellas sobre 5
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Afternoon,

Thank you for the postive review, we make sure all of our orders are packged securely to minimise the possibility of damage in transit.

Kind regards,

Power Discount LLP

Valorada con 4 estrellas sobre 5

Was advised the product was not in stock

Was advised the product was not in stock once order placed online, in a friendly manner and am grateful a refund was able to be speedly provided.
Happy to use yourselves in the future

19 de noviembre de 2025
Logotipo de Power Discount LLP

Respuesta de Power Discount LLP

Good Afternoon John,

Thank you for the postive review, it is very much appreciated.

Kind regards,

Power Discount LLP

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