Practice Better Opiniones 

Lots of options but a little challenging to implement on the run. I have seen the complex tutorials IS there a short summary of how to create your own notes, save screen shots and reports from Genius Insights, and import from fullscript ?

Great platform
Very flexible to create the tolls you need for your private practice.
The support team is always quick to respond and very helpful whenever you need their help.
No integrated growth curves for children and youth is a challenge if you work with that population.

Customer support is pretty good but the learning curve is extremely steep and I've been frequently frustrated with setting things up as a new user

Good scheduler and reporting for team and myself. AI SOAP generator is really nice

Company is great, format is easy, straight forward.

Best ever customer service. Other companies should take note. I never leave reviews by the way but WANTED to leave one for Practice Better.

I like this platform and it's generally easy to navigate dashboard. I am not super techy but I have managed to get it all set up and running in a pretty efficient manner. I like that it connects with other 3rd party platforms. The customer support is a little on the slow side imo.

We have been very frustrated with logging on when we are remote. There is an unreasonable delay when an email verification is sent that expires. Additionally there is not a number you can call to talk with someone.

Also the program resources are lacking. We would like to be able to change fonts. Additionally when your system glitched, we lost a huge amount of content with no way to recover this.

The starter plan only has 10 patients but it's 35 dollars. Professional is 70 dollars but 300 patients. It's not a fair offering for the starter. The starter should have half of what the Professional offers. So more like 150 patients. There’s really no upgrade to the Professional if you think about this way. The amount of patients allowed for the starter seems like an unethical and unfair approach on PBs end. They should change this patient limit. They need to do better. I'm currently looking into other ehr. They don't even offer sonora/labcorp integrations or are able to order labs right on the platform..and I'm finding it hard to compromise with this platform based on the lack of perks. They don't offer enough

There are so many great tools, and lots of automations that are helpful for my practice! I love the ability to store all kinds of info for my clients, and the new Journeys program is wonderful! Can't wait to see that more developed. The missing piece is the CRM functionality. It doesn't have to be in-depth, but it would be so helpful to be able to pull a report of the clients I have seen in the last month/3 months/6 months/year who don't have an appointment scheduled. This is the one downside to all of the practice software I have seen, so this would be a big differentiating factor for your program!

Great software. Easy to use interface and patients love it! All the integrations make life easier!

I love PB, BUT I really hope the translation in french will be possible soon, great app!

Cost is expensive for what it is and keeping going up. Especially for a solo practitioner.
The interface is clunky and not intuitive.
It's designed to keep you stuck their and not move away.
Difficult and time consuming to customize.
I find it overall enough to keep things flowing but not enough to do everything in. Keeping things stuck in multiple systems and not fully integrated.

Flows for sales, or prospective clients is notably poor.

After much frustration I finally made an appointment with a real person to help me set up. After over a year of struggling I finally feel that something with now happen.

It's been so easy to use! Especially love the insurance claim integration.

My experience is ok so far. I do not like that there is not a prompting banner when a new session is beginning with a link to join the session (this is a feature on Healthie that I like). I also cannot make my note 1/2 of my screen and easily carry over the contents of my last note to my current note while in the session and be able to edit it in the session. This has lead to a lot of charting inefficiency.

Very good EMR, I would love if it could have 3rd party connection with an imaging diagnostic place (like maybe radiology assist) to send and receive diagnostic studies easier, even though receiving fax is nice too.

The customer service responds to my questions
I like the webinars & how to grow my practice
You created great templates for paperwork

Super all inclusive platform - takes the guesswork out of a lot of areas of business that are needed as a health practitioner so that we can focus on what we do best - provide the best wellcare possible!

As much as I want to like it, i think it just misses the mark on some things. I don't like that it only shows the patients I will be seeing for the day and not the other events unless i click into the calendar. I dont like the functionality of the platform, i have to click into places to find what im looking for. I dont like that i cannot create a family record and it be total separate from one another and the only way to track weight. For my profession as an LC, it just doesn’t have everything I need to track a clients progress and already intuitively add past information or update information through intake forms. Clients also have a difficult time getting access to their portal. Its costly and just isn’t intuitive or have the things i need to make charting and booking easier