Premierdeliveries Opiniones 

5131
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I contacted them and asked if they could arrange for the mattress to be delivered on 4th August, as it is my daughter’s birthday and I wanted it to arrive in time for her special day. Laiba was very p... Ver más

Valorada con 5 estrellas sobre 5

Rehman Khan called to arrange the delivery and was super helpful. I added the option to have purchase taken upstairs and he told the drivers to let me know when they were 15 mins away. All went very s... Ver más

Valorada con 5 estrellas sobre 5

Within four hours of my purchase this company called to arrange a delivery date. Delivery dates go by postcode. I spoke with Iqra in customer service. I will update this review after the delivery. F... Ver más

Valorada con 2 estrellas sobre 5

Had high hopes for the service as appreciated updates the day before and a text to say next drop etc, but I Paid the extra £20 for double bed and mattress to be brought into my flat. Driver buzzed an... Ver más

Información sobre la empresa

  1. Servicio de logística

Escrito por la empresa

Expert 2 Man Logistics Delivering throughout the UK


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 54% de las opiniones negativas

Suele responder en menos de 1 semana

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4,6

Todas las opiniones

(5131)

669 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Shambles

Was ment to get my delivery of new mattress so got rid of old one on day new one was supposed to be delivered no delivery made no phone call to explain I called them the following day to find out I now have to wait for another ten days if I had been told in advance I would have kept my old mattress until new delivery date
Absolutely ridiculous service
#000603004 This is the order number

26 de abril de 2026
Opinión espontánea
Logotipo de Premierdeliveries

Respuesta de Premierdeliveries

Hi Martin Baker,

We’re very sorry to hear about your experience and completely understand how frustrating and inconvenient this must have been.

We sincerely apologise for the lack of communication regarding the delay. We appreciate that receiving advance notice would have allowed you to make alternative arrangements and avoid this situation.

Your feedback is important to us, and we would like the opportunity to investigate this further for you. Please send us your order details so we can review what happened and provide you with an update as soon as possible.

Again, we’re truly sorry for the inconvenience caused and appreciate you bringing this to our attention.

Sarah K,
Customer Satisfaction Team.

Valorada con 1 estrellas sobre 5

Awful Company and people that work…

Awful Company and people that work there, and can not speak English properly. Delivery driver delivered mattress damaged then the office workers got rude on phone.

27 de abril de 2026
Opinión espontánea
Logotipo de Premierdeliveries

Respuesta de Premierdeliveries

Hi,

We’re very sorry to hear about your experience and apologise for the condition your mattress arrived in, as well as for the service you received afterward.

We understand how disappointing and frustrating this situation must have been. We also want to assure you that we expect all communication with our customers to remain professional and respectful at all times.

Your feedback has been taken seriously, and we would appreciate the opportunity to investigate this matter further.

Sarah K,
Customer Satisfaction Team.

Valorada con 1 estrellas sobre 5

Avoid using this company - ordered from beds.co.uk

Got a delivery from beds.co.uk and my stepson asked if it could be dropped off upstairs which he was rudely told "no" and he was told "it wasn't heavy". Well for a young boy he couldn't manage it himself and was needing further help. I couldn't help as I am disabled so my young stepdaughter and wife had to help him. As far as myself, I will not recommend anyone to use beds.co.uk until they choose to use another logistic company as this company does not deserve any sort of business.

2 de mayo de 2026
Opinión espontánea
Logotipo de Premierdeliveries

Respuesta de Premierdeliveries

Hi Craig Moore,
We’re very sorry to hear about your experience and apologise for the manner in which the delivery was handled.

We understand your frustration, especially given the circumstances you described, and we appreciate how disappointing this must have been for both you and your family. We expect our delivery teams to remain polite, respectful, and helpful at all times, and we’re sorry this was not reflected during your delivery.

Your feedback has been taken seriously, and we would appreciate the opportunity to look into this matter further. Please send us your order details privately so we can investigate the incident with the relevant team.

Sarah K,
Customer Satisfaction Team.

Valorada con 5 estrellas sobre 5

Jafar Ali

Jafar Ali !

Fantastic service 2 minute call to correct my own error no questions asked all my issues sorted. Top bloke

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

great staff

Abdul Rehman was very attentive and went out of his way to help with my query. Handled ber professionally.

Thank you

30 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to book

I spoke to a friendly lady called Laiba who booked by delivery slot very easily. It hasn't been delivered yet but so far so good.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service everytime

Love these guys they delivery to me every few years or yearly and honestly the customer service is always amazing and they are so tidy when they are assembling stuff for you also thank you again guys

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Heavy garden item

The delivery was absolutely perfect. Our item was delivered on time and with great personal service by ABU. He helped with the unpacking and spent time with us to ensure that there was no damage.

18 de abril de 2026
Opinión espontánea

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