Wow! First time using telehealth, so I called Prime Medic, who said a doctor would call within 20 minutes. They weren't wrong! To say the service was exceptional would be an understatement. Highl... Ver más
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Wow! First time using telehealth, so I called Prime Medic, who said a doctor would call within 20 minutes. They weren't wrong! To say the service was exceptional would be an understatement. Highl... Ver más
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I have been using this virtual health service for the past 6 months and have been extremely impressed with the professionalism and level of care provided. The service is always friendly, compassionat... Ver más
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I posted a review about a week ago and 2 days ago I received an email stating that they were sorry and so on so forth but the email ended in what it felt like a passive aggressive threat whe... Ver más
The staff was so helpful and extremely prompt with all responses and listening. They actually were thoughtful and helpful. Thanks heaps and I will definitely be using this site again.
La empresa ha respondido
Prime Medic provides expert medical advice and assistance for patients across Australia. We provide online Video Consultations,Prescriptions,Referrals and Medical Certificates.
28/11-13 Brookhollow Ave, 2153, Baulkham Hills, Australia
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 79% de las opiniones negativas
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Respuesta de Prime Medic
I got a phone call in a quick time frame and helped me with my symptoms and got my prescription quickly. I would recommend them to others. Thank you so much.

Respuesta de Prime Medic
I required an urgent prescription after hours and I found Prime Medic to be extremely efficient and easy to deal with. The administrative staff and the doctor were very helpful and it was just a smooth process from beginning to end. I was contacted 3 days later via an SMS message, as a follow-up, to see how I was doing and whether I required any further assistance. I have used other after hours GP's in the past, but I have had the best experience with Prime Medic and will continue to use them in the future.
I highly recommend.

Respuesta de Prime Medic
I did not know they existed until a friend referred me. The process was very easy and quick. I used their chat platform to book appointments and was given a call by a Dr not long afterwards. It's all bulk billed and would recommend and use them again. Thankyou

Respuesta de Prime Medic
I had a great experience. An absolutely reliable service. I was bulk-billed, received my prescription. This couldn't have been any better. From my first call to all follow ups in between, everything was great and what I needed. Thank you

Respuesta de Prime Medic
I booked a call back & I was promptly called back at the agreed time & was bulked billed which is great

Respuesta de Prime Medic
My son has had the same illness for 20 years… it’s all right there in front of the dr via Medicare. Just needed an emergency script that this service has provided with no issues on several occasions in the past. This dr was incredibly rude and disrespectful to my adult ASD son telling him it was something that it wasn’t. As we have had it checked out in the past.
We got the script in the end but with much carry on. Disappointing to say the least.

Respuesta de Prime Medic
They changed time easily and I got service instant supportive service

Respuesta de Prime Medic

Respuesta de Prime Medic
The best experience and the perfect help. My child was sick for too long and even after seeing other doctors (face to face), and ambulance. None were of any help. I Was treated like a helicopter parent that had no idea how to parent. I know my child and after 10 days of fever, something is NOT RIGHT. A Telehealth appointment at 1am got my child the proper medical care. I bought the medication first thing in the morning and now Thank God and Thank you primemedic, my son is looking a lot better and finally having a good sleep. So glad and grateful. Thank You.

Respuesta de Prime Medic
Service was very good and in complicated

Respuesta de Prime Medic
The Prime Medic team always very efficient : offer best deals and always calling on time . Doctors are polite and understanding your needs.
Always will reccomend PrimeMedic.

Respuesta de Prime Medic
I have used this twice and being to get a
Script is a lifesaver. I didn’t have to wait
For too long and the Dr was kind .

Respuesta de Prime Medic
Thank-you Prime Medic for you amazing service.
It was Boxing day and every doctors clinic was closed. Need a doctor asap
I call Prime Medic and they organised a doctor to call me, within 5 mins I spoke to a doctor and he sent me a script to my phone.
Amazing service thank-you 🙏❤️

Respuesta de Prime Medic
I was answered right away no wait times
Few questions got a booking
Was phoned by a doc within min
Script and payment that was only 43$ done excellent service

Respuesta de Prime Medic
I tried to book a home visit online and they rang me straight away saying no drs in my area but put me thru for a phone consultation with a dr and i was rang back in 5 mins
After talking through my symptoms he sent me e script to help until i can see my own doctor.
Very helpful and quick response

Respuesta de Prime Medic
Dr Mohsain,
I really wanted to say Thank You so much for assisting me during a public holiday. The Dr was amazing and understood what position I was in due to my fly out. He helped by prescribing my everyday medication that I urgently needed to take overseas. He also ensured that I have enough for my duration overseas.
I was definitely impressed! He was very professional and kind. The time wait was correct by the representative as the Dr called during that window. Once again, Thank You to all that were involved.
So it's a 100% YES!

Respuesta de Prime Medic
Actively Listening to client's concern, caring, and paying attention to detail of providing holistic care, prompt appointment

Respuesta de Prime Medic
Dr was very good and help was very quick good outcome I recommend this clinic

Respuesta de Prime Medic
I happy to talk with Luke he good advice.

Respuesta de Prime Medic
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