Prime Medic Opiniones 

433
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wow! First time using telehealth, so I called Prime Medic, who said a doctor would call within 20 minutes. They weren't wrong! To say the service was exceptional would be an understatement. Highl... Ver más

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Valorada con 5 estrellas sobre 5

I have been using this virtual health service for the past 6 months and have been extremely impressed with the professionalism and level of care provided. The service is always friendly, compassionat... Ver más

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Valorada con 1 estrellas sobre 5

I posted a review about a week ago and 2 days ago I received an email stating that they were sorry and so on so forth but the email ended in what it felt like a passive aggressive threat whe... Ver más

Valorada con 5 estrellas sobre 5

The staff was so helpful and extremely prompt with all responses and listening. They actually were thoughtful and helpful. Thanks heaps and I will definitely be using this site again.

La empresa ha respondido

Información sobre la empresa

  1. Servicios médicos locales

Escrito por la empresa

Prime Medic provides expert medical advice and assistance for patients across Australia. We provide online Video Consultations,Prescriptions,Referrals and Medical Certificates.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

433 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 79% de las opiniones negativas

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4,5

Todas las opiniones

(433)

271 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I got a phone call in a quick time…

I got a phone call in a quick time frame and helped me with my symptoms and got my prescription quickly. I would recommend them to others. Thank you so much.

7 de enero de 2026
Opinión espontánea
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Respuesta de Prime Medic

Thank you for your kind review!

Valorada con 5 estrellas sobre 5

After Hours GP

I required an urgent prescription after hours and I found Prime Medic to be extremely efficient and easy to deal with. The administrative staff and the doctor were very helpful and it was just a smooth process from beginning to end. I was contacted 3 days later via an SMS message, as a follow-up, to see how I was doing and whether I required any further assistance. I have used other after hours GP's in the past, but I have had the best experience with Prime Medic and will continue to use them in the future.

I highly recommend.

28 de diciembre de 2025
Opinión espontánea
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Respuesta de Prime Medic

Thank you for your kind review!

Valorada con 5 estrellas sobre 5

I did not know they existed until a…

I did not know they existed until a friend referred me. The process was very easy and quick. I used their chat platform to book appointments and was given a call by a Dr not long afterwards. It's all bulk billed and would recommend and use them again. Thankyou

6 de enero de 2026
Opinión espontánea
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Respuesta de Prime Medic

Thank you for your kind review!

Valorada con 5 estrellas sobre 5

I had a great experience

I had a great experience. An absolutely reliable service. I was bulk-billed, received my prescription. This couldn't have been any better. From my first call to all follow ups in between, everything was great and what I needed. Thank you

2 de enero de 2026
Opinión espontánea
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Respuesta de Prime Medic

Thank you for your kind review!

Valorada con 2 estrellas sobre 5

The information is there in front of you dr…

My son has had the same illness for 20 years… it’s all right there in front of the dr via Medicare. Just needed an emergency script that this service has provided with no issues on several occasions in the past. This dr was incredibly rude and disrespectful to my adult ASD son telling him it was something that it wasn’t. As we have had it checked out in the past.
We got the script in the end but with much carry on. Disappointing to say the least.

2 de enero de 2026
Opinión espontánea
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Respuesta de Prime Medic

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how upsetting this must have been for both you and your son. This is not the level of care or respect we aim to provide. We would appreciate the opportunity to look into this further and address your concerns properly. Please contact us directly at admin@primemedic.com.au so we can follow this up with you.

Valorada con 5 estrellas sobre 5

Proper help available 24/7. Doctors that help.

The best experience and the perfect help. My child was sick for too long and even after seeing other doctors (face to face), and ambulance. None were of any help. I Was treated like a helicopter parent that had no idea how to parent. I know my child and after 10 days of fever, something is NOT RIGHT. A Telehealth appointment at 1am got my child the proper medical care. I bought the medication first thing in the morning and now Thank God and Thank you primemedic, my son is looking a lot better and finally having a good sleep. So glad and grateful. Thank You.

1 de enero de 2026
Opinión espontánea
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Thank you for your kind review!

Valorada con 5 estrellas sobre 5

The Prime Medic team

The Prime Medic team always very efficient : offer best deals and always calling on time . Doctors are polite and understanding your needs.
Always will reccomend PrimeMedic.

27 de diciembre de 2025
Opinión espontánea
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Respuesta de Prime Medic

Thank you for your kind review!

Valorada con 5 estrellas sobre 5

Same day recovery process

I have used this twice and being to get a
Script is a lifesaver. I didn’t have to wait
For too long and the Dr was kind .

27 de diciembre de 2025
Opinión espontánea
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Thank you for your kind review!

Valorada con 5 estrellas sobre 5

Thank-you Prime Medic for you amazing…

Thank-you Prime Medic for you amazing service.
It was Boxing day and every doctors clinic was closed. Need a doctor asap
I call Prime Medic and they organised a doctor to call me, within 5 mins I spoke to a doctor and he sent me a script to my phone.
Amazing service thank-you 🙏❤️

26 de diciembre de 2025
Opinión espontánea
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Thank you for your kind review!

Valorada con 5 estrellas sobre 5

I was answered right away no wait times…

I was answered right away no wait times
Few questions got a booking
Was phoned by a doc within min
Script and payment that was only 43$ done excellent service

26 de diciembre de 2025
Opinión espontánea
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Respuesta de Prime Medic

Thank you for your kind review!

Valorada con 5 estrellas sobre 5

I tried to book a home visit online and…im impressed

I tried to book a home visit online and they rang me straight away saying no drs in my area but put me thru for a phone consultation with a dr and i was rang back in 5 mins
After talking through my symptoms he sent me e script to help until i can see my own doctor.
Very helpful and quick response

26 de diciembre de 2025
Opinión espontánea
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Respuesta de Prime Medic

Thank you for your kind review!

Valorada con 5 estrellas sobre 5

Dr Mohsain,

Dr Mohsain,
I really wanted to say Thank You so much for assisting me during a public holiday. The Dr was amazing and understood what position I was in due to my fly out. He helped by prescribing my everyday medication that I urgently needed to take overseas. He also ensured that I have enough for my duration overseas.
I was definitely impressed! He was very professional and kind. The time wait was correct by the representative as the Dr called during that window. Once again, Thank You to all that were involved.

So it's a 100% YES!

25 de diciembre de 2025
Opinión espontánea
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Respuesta de Prime Medic

Thank you for your kind review!

Valorada con 5 estrellas sobre 5

Prompt care

Actively Listening to client's concern, caring, and paying attention to detail of providing holistic care, prompt appointment

24 de diciembre de 2025
Opinión espontánea
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Respuesta de Prime Medic

Thank you for your kind review!

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